Assessments & Job Testing

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Mobile Assessments Available Beginning January 1, 2021
Beginning January 1, 2021, all assessments, excluding the supervisor assessment, can now be completed on a smartphone, tablet, or computer. Due to this update, all previous assessment scores (excluding the supervisor assessment) will no longer be valid as of January 1, 2021. If you have questions, please contact the Assessment Team via email at

The city strives to hire and promote the most qualified candidates for the jobs that we perform to serve the residents of Denver. Some positions with the city require the completion of an online assessment or test as part of the recruitment process. Assessments and tests provide objective data on how likely a candidate is to be successful in a particular role compared to other candidates without the influence of unconscious bias, creating an even playing ground for everyone to be able to demonstrate their potential in the same way. If an assessment or test is required for the position, you will be notified via email.

Safe Sender Lists. All communications regarding assessments will come from Please make sure to check your email spam and junk folders for our communications. Also, add to your safe senders list to ensure you receive our emails.

Contact us. Please see below for information and resources about our assessments and tests. If you have further questions, please read our FAQ document(PDF, 174KB). If you have additional questions after reading the information provided or if you require an accommodation based on the Americans with Disabilities Act, please email


Online Assessment Resources
Security Specialist Testing
Performance Assessment Resources
Sheriff & Dispatcher Testing

Frequently Asked Questions

I did not receive the assessment email. What should I do?

Check your junk or spam folder. The email will come from We recommend you add to your “safe sender” list in your email account. If you do not receive the email within 30 minutes of applying, please contact us at

I am having technical issues with my assessment/test. Who do I contact?

If you experience any technical difficulties accessing or taking the tests, please contact SHL by submitting an online request for assistance. To submit an online request, please copy and paste into your internet browser. You will then need to select the issue you need assistance with and submit an assistance request form.

I applied to several positions. Do I have to take the assessment for each one?

You must click on the link you are sent for each application. If you have completed the required assessment within 180 calendar days you will receive a message stating that we already have your results and you will be redirected to the assessment webpage. If you need to complete the test or assessment you will receive instructions and begin the assessment.

How long do I have to complete the assessment/test?

You will have five (5) calendar days to complete the assessment/test. This five days includes the day you are sent the link. After five days the link will deactivate.

How do I know if I passed the assessment/test?

You will receive an email notifying you whether you passed the assessment or test shortly after completing it.

My question is not listed here. What do I do?

Please view our FAQ document(PDF, 174KB) (PDF). If you still have questions after viewing the document, please email us.