Healthy Families Healthy Homes

The Healthy Families Healthy Homes (HFHH) program works to ensure the health and  safety of Denver residents through facility inspections and resources to improve home  safety. Programs within HFHH conduct regular inspections of various public facilities  including child care facilities, body art establishments, pools and events for noise  complaints. The Residential Health Program and Childhood Lead Poisoning Prevention Program provide resources to families to make their homes safer.


Need to report a single case of COVID-19 in a school or child care setting?

The Denver Department of Public Health & Environment (DDPHE), Denver’s local public health department, is coordinating with local, state, and federal agencies as well as other local partners to provide accurate information about COVID-19. We are continually augmenting the City of Denver’s response plans for COVID-19 and taking measures to reduce local transmission, share resources, and provide accurate communication.

Please review and adhere to the requirements in the event of a single suspected or confirmed case of COVID-19 in a school or child care setting.

Use our worksheet to determine the next steps for isolating staff, students and children with confirmed and suspected COVID-19 cases.

Additional Programs

Find information about our additional Public Health Inspections programs:

Body Art Establishments

Body art establishments and individuals who perform body art procedures in Denver are required to obtain training in bloodborne pathogens and be licensed.

Complaint Information

Concerns that your body art has resulted in complications, infection or disease can be reported to the Denver Department of Public Health & Environment:

Public Health Investigations - Body Art
101 W Colfax Ave, Suite 800
Denver, Colorado 80202
311 or 720-913-1311
phicomments@denvergov.org


Resources/Forms/Regulations

Emergency Medical Vehicles

Based in Denver County

Those based in Denver County will license their company and permit their vehicles with The City and County of Denver.

Rules and Regulations Governing Emergency Medical Vehicles

Applications for company licensure and vehicle permits should include the following:

  • Completed and notarized Multi-County application form.
  • Certificates of insurance.
  • Physician-signed drug list.
  • List of all personnel including training and certification dates.
  • List of the vehicles being inspected.
  • The current schedule of rates and hours. (This is a Denver only requirement)
  • Fees made payable to the Manager of Revenue. $50 per vehicle, $30 per non-emergency vehicle, and $105 for the company license. If you are a new company, applying for the first time, a license process fee of $150 should be included.
  • Vehicle condition reports must be completed and kept on site for review by the inspector.

Not Based In Denver County

Those not based in Denver County will license their companies with the City and County of Denver. (Your vehicles will be permitted/licensed per the county you are based in.)

Applications for company licensure and vehicle permits should include the following:

  • Completed and notarize Multi County application form.
  • Certificates of insurance
  • List of the vehicles being inspected.
  • The current schedule of rates and hours. (This is a Denver only requirement)
  • $105.00 made payable to the Manager of Revenue. If you are a new company, applying for the first time, a license process fee of $150 should be included.

Resources

Inquiries about licensing, application process or file complaints:
phicomments@denvergov.org
Call 311 or 720-913-1311.

Multi-county licensing/inspection coordinator (Based in Jefferson County):
Call 303-271-5716.

Pools

Public Health Investigations regulates swimming facilities in the City and County of Denver.

These public pools are located in apartment complexes, hotels, public recreation centers, hospitals, and health clubs.
Pools and spas are inspected on a routine basis. 
All of our inspectors are Certified Pool Spa Operators through the National Swimming Pool Foundation.

Swimming pools are inspected for the following:

  • Quality of the water. Disinfectant, pH levels, total alkalinity, and temperature.
  • Safety equipment. Guard lines, rescue hooks & rings, emergency phone or alarm.
  • Quality of the facility. General cleanliness and adequate construction.
  • Quality of the pool equipment. Pump room equipment, condition of plumbing & chemical storage.

Plan Review

For plan review of new or extensively remodeled swimming pools contact the Building Department at 720-865-2832


Administrative Citations

If you have received an Administrative Citation and wish to appeal, please follow the Board Rules and Regulations Governing Hearings.

Syringe Access

This program was established to regulate Syringe Access Programs (SAP) engaging in hypodermic syringe exchange.

The Rules and Regulations Governing Syringe Access Programs are established to regulate hypodermic syringe exchange, hereinafter “syringe” access. Agencies participating in the syringe access program (“SAP”) will provide sterile hypodermic syringes in exchange for used hypodermic syringes, needles or other objects used to inject substances into the body; provide education to participants on the transmission of HIV, hepatitis B, and hepatitis C; and provide referral to HIV and viral hepatitis screening programs and substance use treatment services for participants and their partners.

Violation Fine Schedule

Enforcement tools used by the Division of Public Health Investigations to achieve compliance include civil penalties, court summonses, retention of equipment, closure of businesses, and placards placed on residences when an imminent health hazard exists. The level of enforcement might vary depending on the nature of the violation, the duration of non-compliance, the history of non-compliance, the number of rule violations, and other applicable factors.

View the fine schedule for violations of rules(PDF, 804KB)  pertaining to Noise, Residential Health, Pools, Lead, Child Care and Body Art.

Inspection Hours

Summer Hours (April through October):

Monday-Friday
7:30 a.m.-4:30 p.m.

Winter Hours (November through March):

Monday-Friday
7:30 a.m.-4 p.m.

Contact Us

Public Health Investigations
101 W Colfax Ave., 8th Floor 
Denver, CO 80202 

Phone: 720-913-1311
Fax: 720-865-5534 
Email: phicomments@denvergov.org


Need to file a complaint?

Complaints can be filed with the Public Health Investigations Division for issues related to :

  • Food Safety & Regulated Food Facilities
  • Foodborne Illness (submit online)
  • Residential Housing
  • Body Art
  • Swimming Pools
  • Lead Poisoning
  • Child Care 
  • Noise

An investigator will follow up with you to let you know the outcome of the investigation. Please note that most complaints, as well as other inspection records and reports we generate, are considered public records.


To report suspected child abuse or neglect:

If you have concerns about possible child abuse or neglect call the Colorado Child Abuse and Neglect Hotline at 844-CO-4-Kids, 24 hours a day, 365 days a year. Your call is confidential.