High Risk Populations

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Be risk-aware

COVID-19 can impact anyone, however due to both the nature of the virus as well as other factors, certain members of our society are more susceptible. If you fall into one of the above categories, learn more about what to do to protect yourself and others, and what support resources are available.

Generally-speaking, here are the ways to guard against COVID-19:

  • Wear a mask. If it is cloth, wash it regularly. Store in a clean paper bag.
  • Keep six feet of social distance with anyone outside of your safety bubble.  
  • Wash your hands regularly.
  • Use hand sanitizer regularly.
  • Sneeze or cough into a tissue.
  • Avoid touching your face.
  • Clean and disinfect surfaces regularly.

Continue if you or a loved one can be considered one of the populations above. 


Those over the age of 65 are considered high-risk for succumbing to the more severe effects of COVID-19. It is strongly recommended that members of this age group exercise caution by remaining home at all times. 

Here are some ways to stay home:

  • Utilize delivery for your basic needs
  • Engage technology for appointments and social gatherings
  • Resist invitations from others to go outside 

People With Chronic Diseases

Regardless of age, people with certain predispositions are vulnerable to the effects of COVID-19. This includes the following:

  • Diabetes
  • HIV
  • Severe obesity
  • Compromised immunity
  • Lung diseases

If you or someone you love has a chronic disease or previous disposition, Denver Public Health suggests that you guard against infection by staying put and indoors. 

People Experiencing Homelessness

Anyone needing access to shelter or anyone who encounters someone who needs shelter access between the hours of 8 a.m. and 5 p.m. Monday through Friday can call 2-1-1 to be connected to available resources, including transportation assistance for those who are homeless and have disabilities. If it is an emergency, always call 9-1-1.

For after hours and weekend support for mental and behavioral health crises, contact the Colorado Crisis Line at 844-493-8255 or text “Talk” to 38255. 

We work with a wide variety of service providers throughout the community who assist people who are experiencing homelessness or are at risk of becoming homeless to provide needed resources and services.

For individuals who don't have a selection of sheltering options, it is very important to be diligent to ward against the airborne nature of COVID-19. 

For information on Denver shelters, including hours and services, visit the Find Shelter page.

Other organizations in the area that serve the needs of those without a traditional housing situation include:

Medical and Mental Health Services

Colorado Crisis Services
24-Hour Hotline: 844-493-TALK or text TALK to 38255
Walk-In Crisis Services: 4353 E. Colfax Ave.

Denver CARES Detox
1155 Cherokee St.

Denver Health
777 Bannock St.

Mental Health Center of Denver
4455 E. 12th Ave.

Stout Street Health Center
2130 Stout St.

Shelter for Pets

Currently our shelters do not allow pets. If you’re experiencing homelessness and need shelter for your pets, animals can be left in the Denver Animal Shelter night drop boxes, which are always open and are indoors so they are heated. 

Certified service pets will always be allowed at our overnight shelters.

Additional Helpful Resources


Colorado Crisis Services is a statewide resource for mental health, substance abuse or emotional crisis help, information and referrals. Call, text, or chat online.


Metro Denver's Homeless Initiative leads and advances collaboration across metro Denver to end homelessness in our community.

  Mile High United Way's 2-1-1 Help Line is a free, multilingual, and confidential service that connects individuals with community resources and information.



Resources for Cleaning & Disinfecting Facilities

  • How to clean and disinfect
  • PPE use for cleaning
  • Additional considerations for employers


Essential workers

Essential workers are at the front lines of the pandemic, and are serving the needs of Denver businesses and residents.

Essential workers include:

  • Grocery/food delivery
  • Package delivery
  • Transportation workers
  • City services (refuse)