About

At Denver Human Services, we envision a healthy community where people are connected, supported, safe, and well. In collaboration with our community, clients, and workforce, we developed a strategic vision framework to guide our work over the next three years. Called Human Together, the framework outlines five strategic goals:

1. Increasing equity and access
2. Ensuring safety and wellness
3. Improving connectivity
4. Encouraging economic resilience
5. Supporting our workforce

We invite you to review Human Together(PDF, 7MB) and partner with us in building well-being and resiliency for every child, adult, and senior in Denver.

Denver Human Services is our city’s investment in the potential of its people. We serve our community through the following programs and divisions:

• The Administration Division is responsible for the overall management of the department and includes the offices of the executive director and deputy managers.
• Child Support Services is responsible for ensuring quality and timely child support services and resources.
• Child Welfare is responsible for providing child protection services, adoption, and foster care resources, and advocacy for Denver youth and children.
• Adult Protective Services provides protection services, resource, and advocacy for seniors.
• The Community Outreach and Resource Engagement Division works with community partners to bring increased access to assistance, benefits, nutrition, and other wellness services to the neighborhoods that need it most. 
• The Family and Adult Assistance Division is responsible for providing food, cash, and medical benefits assistance, as well as other help to Denver residents.
• The Financial Services Division is responsible for providing timely and accurate financial services, contracting services, and fiscal management.
• The Performance Improvement and Accountability Division oversees fraud investigations, internal audits, and Peak Performance improvement initiatives.

Don Mares is the appointed executive director of Denver Human Services (DHS), where one in three Denver residents receive support. Mares is revitalizing the vision of DHS by focusing on building a healthy community where everyone is connected, supported, safe, and well. He also currently serves as deputy mayor of the City and County of Denver for the second time in his career; he previously served in this role in 2016.

A Denver native, Mares was elected and served as Denver’s auditor from 1995 to 2003. He also served as an elected Colorado state senator and Colorado state representative from 1989 to 1995. Additionally, Mares has served as president and CEO of Mental Health Colorado, the state’s leading behavioral health advocacy and systems change organization, and in Governor Bill Ritter Jr.’s cabinet as executive director of the Colorado Department of Labor and Employment.

Mares is widely recognized for his work, most recently receiving the honor of induction into Denver Public Library’s César Chávez Leadership Hall of Fame. He has also received the Mental Health Corporation of Denver Outstanding Political Figure award, Labor’s Community Agency’s Community Service Award, and the Junior League Legislative Champion for Children award.

Jay Morein serves as the chief operating officer at Denver Human Services, where he supports and advises the day-to-day workings of the department, including direct oversight of the assistance, protection and prevention, and support services sections, and works to ensure alignment of operations with our strategic goals. He served as the department’s chief of staff from 2015 to 2019.

Morein started his human services career in 1981 as the chief accountant for Denver Human Services. His role quickly expanded to include budget development and management, and later, he was appointed as the agency’s deputy executive director. In 2009, Morein assumed the role of director of finance and administration for the Boulder County Department of Housing and Human Services and in 2011, he was tapped by the Colorado Department of Human Services to serve as director of the Office of Performance and Strategic Outcomes. In that position, Morein oversaw the $2.1 billion state human services budget, the audit division, the child welfare and food assistance quality assurance activities, and was instrumental in developing and implementing the statewide performance management system. Morein was deeply involved in the negotiation with the Administration for Children and Families for Colorado’s Title IV-E Waiver. On retiring from the State of Colorado, Morein was tapped by Casey Family Programs to consult with other states and tribes in their pursuit of Title IV-E waivers.

A Denver native, Morein and his wife June live in the Denver suburb of Parker and have four children—Rachel, LeAnne, Sarah, and Alex.

Mimi Scheuermann joined Denver Human Services in 2017 after serving for nearly 10 years with the Colorado Department of Human Services. As the state's child welfare training manager, she was responsible for trainings offered to caseworkers, supervisors and foster parents. Prior to that, she served as the ongoing child protective services administrator and provided direct, continuous, and as-needed support to all 64 county human services departments in Colorado. She was also responsible for training the Colorado state judicial staff on general casework practice, decision-making, and safety and risk assessments.

At Denver Human Services, Scheuermann leads the protection and prevention programs for vulnerable children, youth, families, and at-risk adults. She holds both master’s and bachelor’s degrees in social work from the University of Wisconsin at Madison.

With a career that began in public service, Katie’s experience includes advocating for homeless families, defending juveniles and adults in criminal proceedings, and representing the best interests of children as a guardian ad litem. For the past 18 years, Katie has provided legal counsel and representation to Denver Human Services. She served for 14 years as an attorney and supervisor in the child welfare legal unit, before being promoted in 2015 to Division Director of the Denver Human Services legal section. A graduate of the University of Colorado, Katie earned her juris doctor degree from the University of Denver, Sturm College of Law. Outside of the office, Katie enjoys time with her family and spending time in the great outdoors.

Patrice Hawkins serves as the deputy executive director of community impact and strategic planning at Denver Human Services. In this role, she guides and directs our community impact, strategic planning, and marketing and communications efforts. 

Hawkins previously was deputy director of customer experience for our Community Outreach and Resource Engagement team, for which she led multiple outreach teams based at over 30 community partner sites throughout the Denver metro area. She supported the employment and training program, a complex care team that offers integrated behavioral health to DHS customers, and programs focused on removing barriers related to poverty, housing, and food security. She began her career at DHS in the Family and Adult Assistance Division (FAAD) and also served the City and County of Denver as a management analyst in the city’s budget office. 

Hawkins holds a master’s degree in social work from New York University, where she specialized in policy, advocacy, and juvenile justice. While in New York, Patrice was a Philanthropic Fellow with The New York Community Trust and supported projects at NYU’s McSilver Institute for Poverty Policy and Research such as data analysis for Queens Library New Americans Program, and was a teaching assistant for Social Work Policy Practice and Advocacy course in Washington, D.C. She earned her undergraduate degree from the University of Iowa.

A self-described “social justice warrior,” Hawkins’ passion for working with youth is evident in her prior work with Americorps’ Colorado I Have a Dream Foundation, where she supported a dropout prevention program for Denver youth. She currently serves as an adult commissioner on the Mayor’s Youth Commission. She also provided program evaluation for programs serving justice-involved youth for New York’s Good Shepherd Services.

Hawkins is an avid museum and concert goer and traveler, and equally enjoys Denver’s eclectic coffee scene, distance running, and listening to podcasts.