Neighborhood Sidewalk Repair Program

Neighborhood Sidewalk Repair program logo

Denver’s Neighborhood Sidewalk Repair Program (NSRP) is addressing sidewalks, citywide, that are damaged, uneven, or sloping excessively, to ensure our City has a well-maintained sidewalk network and better conditions for travelling. Department of Transportation and Infrastructure (DOTI) identified 11 sidewalk regions by grouping neighborhoods into roughly comparable areas, and began addressing one region at a time, using criteria based on community feedback gathered in the Denver Moves: Pedestrians & Trails plan.

Per city ordinance, Denver property owners are responsible for the repair and maintenance of sidewalks adjacent to their properties. To help with the repairs, the City will offer extended repayment assistance and affordability discounts for property owners who qualify. The City is also authorizing less expensive repair methods not previously allowed, such as grinding and crack filling.

Program Information

Invoices and Payments

If you received a notice, you can view an online copy of the notice with photos of the damaged areas. Use the record number and PIN provided on the notice.

See your notice online

If the city has performed repairs to your property, invoices will be sent after construction is completed and has been inspected, with instructions on how to pay for repairs.

Pay your invoice

Program Implementation: Region 1

In 2018, DOTI began formal inspections at properties in Region 1, which includes the neighborhoods of City Park, Congress Park, Cherry Creek, Country Club, Cheesman Park, Speer, Capitol Hill and North Capitol Hill. DOTI will contact property owners whose sidewalks are in need of repair and provide additional information on repair requirements, estimated costs, extended repayment, and affordability programs, including extended repayment assistance and affordability discounts for those who qualify.

A copy of the notice was mailed to the registered property owner's address, even if the address is out of the region or out of state. All information from the notice, as well as photos from the inspection, are available online on a customer portal. Sidewalk sections that require repairs will be easy to identify as they will be marked with white paint.

In 2019, repairs were scheduled for the western part of Region 1, Section 1 between Sherman and Downing, from Alameda to Speer.

Permits Required

Permits are required for the following repairs:

  • All work for commercial and multi-unit properties
  • Homeowners of single family/duplex properties replacing sidewalk panels
  • Homeowners of single family/duplex properties doing any DIY repairs if the sidewalk cannot remain open to pedestrians

NSRP Permit Requests(PDF, 131KB) (Submit by email)

Traffic Control Plans


If a sidewalk has been identified for repair, a notice will be posted on the door of the property and a copy will be sent by mail to the property owner. 

Renters who receive a sidewalk notice on their door should notify the landlord, property manager or property owner. City ordinance does not hold renters responsible for making sidewalk repairs.

Property owners are responsible for responding to the notice. Financial assistance is only available for owner-occupied properties.

Commercial and Multi-Unit Buildings

Owners of commercial properties and multi-family residences have the option of hiring their own contractor and may be able to do some repairs themselves.

See a list of contractors licensed to perform repairs in the right of way(PDF, 201KB)  (May 2019)

See the DIY Guide for Hazardous Sidewalks(PDF, 3MB)

The affordability program will not be available to these properties.


Resources: Supplier, contractor and repair information for flagstone(PDF, 263KB)

What if I have flagstone sidewalks in need of repair?

Owners of single family residences and duplexes have the option of utilizing the city to 1) mudjack or relevel their flagstone and 2) replace flagstone with concrete. White or red-tinted concrete may be used to blend the concrete in with the flagstone.

Property owners who want to replace damaged flagstone with new flagstone should contact a flagstone company or supplier. 

Based on input from experts and analysis by staff, Denver Public Works has adjusted its standards, reducing the thickness requirement for new flagstone from 4 inches to 2.5 inches. Based on discussions with providers, a 2.5 inch flag is more readily available and less expensive, while still providing the necessary strength.

Where appropriate, the ground beneath the flagstone (the subgrade) can be releveled and the intact flagstone put back in place. If a piece of flagstone breaks into more than two pieces upon removal, it cannot be placed back into the sidewalk.

Owners of multi-family and commercial properties will need to hire their own contractor to relevel flagstone, replace flagstone with concrete, or replace damaged flagstone with new flagstone.


What is the city’s stance on trees that are impacting sidewalks?

The city views trees as valuable assets. The goal of the sidewalk repair program is to find creative solutions to address sidewalk safety when the roots of healthy trees are lifting sidewalks. Options may include going around a tree root or over it or trimming a root, if no damage would occur to the tree as a result. 

All tree work done as part of Denver’s Neighborhood Sidewalk Repair Program will be performed by a licensed tree contractor.

Denver residents can find a list of licensed tree contractors at

Missing Sidewalks

The goal of the NSRP is to address damaged, sloping, and uneven sidewalks; it is not installing missing sidewalks.

Learn more about the city's separate initiative that is working to fill gaps in the sidewalk network:

New Sidewalk Construction

Outside the Region

Residents may report damage or hazardous sidewalks outside the region in which the repair program is operating. To make a report, contact 311.

Property owners outside the region who are noticed for hazardous sidewalks must use their own contractor and will not be eligible to utilize the city’s sidewalk repair contractor or sidewalk repair affordability program.

Complaints with an appearance of harassment or discrimination will be discarded and similar new ones will not be accepted.