Contact

Incident or Medical Records Requests

To request Incident and/ or Medical Records  please complete and return the relevant forms to DFDReportRequest@denvergov.org. 

Failure to follow instructions can result in report request delays and payment reimbursements. 

Incident reports may take a minimum of 30 days from the date of incident to be completed. Investigation reports may take at minimum 60 days from date of incident to be completed. 

Incident Report Request (PDF) 

DFD Notice of Privacy Practices (PDF)

Release of Information (PDF)

File Search Service

The Fire Prevention Division offers the public an opportunity to review records and files maintained by the Denver Fire Department. This service may be helpful if you need to obtain information on a property’s records, such as:

• code violations
• permits
• hazardous materials release history

If you would like to research a particular address, please contact:

Denver Fire Prevention - Records Requests 
745 W Colfax Ave
phone: 720-913-3474
fax: 720-913-3596  

DFDRecords@denvergov.org

Please submit a completed File Search Request Form via email. Staff time may be charged at a rate not to exceed $33.00 per hour. There shall be no charge for the first hour of time for research and retrieval of records. Once we have received payment, we will process your request and email you the results of the file search. An estimate of your total due will be provided when we receive the request form via email.  

Please make checks payable to “Manager of Finance” and mail check and request to:

Denver Fire Prevention 
Attn: File Searches
745 W Colfax Ave
Denver, CO 80204

OPEN RECORDS REQUESTS

CORA - Citywide Colorado Open Records Fee Policy

In order to pay for the cost of staff, custodians of public records within the City and County of Denver may charge for research and retrieval time necessary to respond to requests for records under the Colorado Open Records Act (“CORA”).  Pursuant to C.R.S. §24-72-205(6), effective July 26, 2019, staff time may be charged at a rate not to exceed $33.00 per hour.  There shall be no charge for the first hour of time for research and retrieval of records.

Learn More »

Please submit all CORA requests in regards to the Denver Fire Department to the Custodian of Records. A DFD Agreement Form must accompany all requests. 
Custodian of Records for the Denver Fire Department: Captain Greg Pixley.

Report Fire Code Violations

To report a property concern, please submit a completed Public Request for Fire Code Assistance Form via email.

Email: denfpb@denvergov.org.

System Down Reporting and Firewatch

Any time a fire alarm or sprinkler system is compromised you must notify Denver Fire Department, through the System Down Reporting Website. If a system is down for longer than 10 hours, a Firewatch Permit is required. Please read all of the information below related to this process. 

• Click on the System Down Reporting Website link and enter all required information. .
• Next, inform your system monitoring company that the system is down. If an AES (American Electronic Services) box is applicable - report the system offline and contact the DFD Non-Emergency Dispatch line at 720-913-2400 and inform them that the system is down. 
• Once the system has been down for 10 hours, you will be notified by a Fire Prevention Officer that you are required to apply for a Firewatch Permit. Firewatch is required after the 10-hour time frame. Once a Firewatch Permit has been obtained, you will no longer need to continue daily reporting to the System Down website. 
• Firewatch Permits can be initiated once approval is obtained from a Fire Prevention Officer, please apply via E-Permits - Accela Citizen Access. 
• Once the system is back online,  notify the Denver Fire Department via the System Down Reporting Website. 

For additional questions please contact Fire Prevention at 720-913-3474. Outside of business hours please contact Fire Prevention at DFDSystemDownNotification@denvergov.org

Please open the referenced documents for more information, for documentation, and to apply for firewatch permits. 

System Down Reporting Information (PDF)

Firewatch Guidelines (PDF)

Firewatch Permit Application Guide (PDF)

Denver Fire Watch Log (PDF)

System Down Reporting Website

Patch and Shirt Requests

Due to budget constraints, we do not give away patches and shirts. Souvenir items are available at the Denver Firefighters Museum store in person or online.

Silent Auction Donations

We are reviewing our silent auction donation policy and the impact on emergency response duties. We are not currently fulfilling donation requests.

Ride Along Requests

The Civilian Ride-Along Program with the Denver Fire Department has been suspended while the Department revises its process.  Denver Fire recognizes that the Ride-Along program is a valuable part of recruitment and public relations efforts.  Revising the Ride-Along Program will strengthen policies and procedures and ensure the continued success of the program.

During the revision process, Ride-Along’s will be made available for current members of Denver Fire’s Candidate Apprenticeship Program (CAP) and Denver Fire Cadets.

Additional information on the new parameters for the Ride-Along Program will be made available the second quarter of 2020.

Approval Form (PDF)

Authorization to Ride (PDF)