With the Delta variant surging, Denver has issued new public health orders requiring pre-K through 12th-grade students to wear masks at school and requiring city employees and some private-sector workers in high-risk settings to be fully vaccinated against COVID-19.
Denver Peak Academy is a process improvement team that trains and collaborates with government employees to improve the customer and employee experience. This is done through our Green Belt and Black Belt Trainings, Process Innovation Workshops, and our Peak Partnerships.
Peak Academy works with the frontline staff in each department to best utilize the tools and talent they already possess to continuously improve their processes without the need for additional funding.
Denver Peak Academy is not purely Lean or Six-Sigma. We utilize elements of these training along with real government examples in order to train government employees to implement and track innovations related to their specific work processes.
Fully staffed, Denver Peak Academy employs 8 full-time people. The cost of running the program is just under one million dollars.
Agencies come to Denver Peak Academy and request our services. In most cases, the requestor is the agency’s executive director. Involvement with Denver Peak Academy is optional, but nearly every city agency has participated.
Green Belt:Sign up for our Green Belt training on City U by searching “PEAK Greenbelt 2019” in the Instructor-Led Training (ILT) section.
Black Belt:To sign up for Black Belt training fill out our Black Belt Training Application.
Our trainings are open to City and County of Denver employees, government employees outside of CCD and employees of non-profit organizations.
Green Belt: Our citywide Green Belt Training occurs once a month.
To view the dates, check out our Calendar.
Black Belt: Our week-long Black Belt Training occurs on the first full work week of every month.
To earn your certification:
No. While Green Belt is an excellent introduction to the process innovation tools we teach; it is not a requirement to complete Green Belt before taking Black Belt.
At Peak Academy, you are certified when you:
People who earn their Black Belt Certification will also receive a certificate signed by the Mayor.
Once you are officially certified, you can put on your resume: “Denver Peak Academy Process Improvement Green Belt/Black Belt Certified.
We do not currently offer a refresher course.
However, if you would like to go over any of the tools and techniques again feel free to contact your Peak Liaison or email firstname.lastname@example.org . You can also access the workbook, PowerPoints, and tool resource guide online.
Yes, please reach out to email@example.com with your specific request.
If you are interested in having a member of the Peak Team attend a conference or facilitate training for your organization, please contact Melissa Wiley.
You can use this Excel template(XLSX, 28KB) (XLSX) that you can to track innovations, training participants, and savings.
You need to submit one innovation for Peak certification. We recommend three submitted innovations for performance reviews.
When somebody submits an innovation form, we enter the metrics into our database Salesforce. We also use Microsoft PowerBI to visualize all of the data as a dashboard. The dashboard contains training and savings metrics.
Peak Academy utilizes Microsoft Power BI to visualize metrics captured in our Salesforce database. These metrics include innovation savings, number of black belts and green belts trained, agencies involved, and personal training dashboards for members of the team.