Mediation is an alternative to the traditional complaint and disciplinary process. It is a voluntary and confidential process in which a professional mediator helps community members, officers, and deputies talk and listen to each other. It is also a chance for officers and deputies to hear how their actions affected community members and vice versa.
If the complainant and the officer or deputy agree to mediate, and a mediation is completed, the complaint will be considered resolved and closed.
Mediation does not have a legally binding outcome, nor are the participants forced to participate, apologize, or reconcile.