When are recreation centers and pools reopening?
Denver Parks and Recreation is planning a phased reopening starting May 3 with three centers dedicated to individual workout blocks in weight and cardio areas, and four centers dedicated to registered group programs. Eight outdoor pools will open for the summer season on June 7, along with three additional workout locations.
When will gyms and sport courts open?
Gymnasiums and sports courts are especially difficult spaces to maintain physical distancing and will therefore remain closed until further notice.
Why has it taken so long for recreation centers to open?
DPR has been without approximately 1,200 on-call employees to staff its numerous programs and 30 facilities. Since early in the pandemic, recreation centers, and full-time staff have had to adjust to serve the pressing needs of the city. Centers have been repurposed and staff have been redeployed to support testing and vaccination efforts, emergency shelters, free meal service, online learning labs, virtual programming, park operations, and partnered with other Denver agencies to deliver essential services for the public.
Why aren't all centers open?
Decisions regarding our reopening plan are guided by equity and considering neighborhoods of greatest need, along with current staffing limitations. Services have been distributed throughout the city to maximize reach while staff are recruited, rehired, and trained. Centers will continue to open throughout 2021.
When will Learning Labs close?
Learning Labs hosted at recreation centers will close on May 27, 2021. Beginning May 3, the MY Denver Card program will offer out-of-school activities at Cook Park and Hiawatha Davis Jr. Recreation Centers, Monday-Friday from 4:00-5:00 p.m.
What is the cost to use facilities or participate in programs?
Reservations for most activities are $2 unless the customer has a free membership such as SilverSneakers, MY Denver PRIME, Renew Active, or MY Denver Card. Swim lessons and other program costs vary based on the activity and supplies needed.
How do I sign up for a workout block?
Workout block reservations can be made up to 7 days in advance, online or by phone. Registration for next-day blocks close at 8:00 p.m. the night before. Only one workout block can be reserved per person, per day. Capacity varies by center. Same day walk-in reservations are not accepted.
How do I register for programs?
Registrations for programs are open online and by phone. Capacity and pricing vary by activity. Access to centers hosting programs requires registration/activity participation.
There is no cost to participate in MY Denver programs and registration is not required, however, participant capacity is limited at each location.
How do I enroll in a free membership?
Beginning May 3, those who are eligible for MY Denver Prime, SilverSneakers or Renew Active memberships can sign up at Cook Park, Hiawatha Davis, Highland or Platt Park Recreation Center, Monday through Friday between 9:00 a.m. and 3:00 p.m.
Can I drop-in to work out?
To adhere to physical distancing guidelines and reduced capacity, all customers must sign up in advance for a workout block reservation. Walk-in registrations can be made for future times/dates. All customers must provide current contact information should contact tracing be needed.
Can I make multiple workout block reservations?
Due to the limited number of workout and open-swim blocks available, customers can only register for one block per day at any Denver Recreation Centers or pool. Customers can reserve blocks on multiple days in one transaction.
How do I reserve space at a pool?
Eight outdoor pools will open beginning June 7, 2021. Reservations for open swim blocks will open May 31 and can be made up to 7 days in advance online. Reservations will be available for lap swim, open swim, and aqua fitness classes. Customers are limited to one session per day. Capacity is TBD and will vary by location. Some indoor pools will open on August 16, 2021, after outdoor pools close.
Can reservations be refunded?
Reservations for workout and open swim blocks, lap swim and aqua aerobics are not refundable or transferable.
Can I get a refund for my pass from last year?
DPR pass holders were offered refunds at the end of 2020. For those that were not refunded, credits were issued to their household account which can be applied to any future activities, swim block, or workout block registration. Please contact PR_OnlineServiceCenter@denvergov.org for questions.
What protocols are in place to prevent the spread of COVID-19?
Denver Parks and Recreation is committed to the safety of our customers and staff with the following protocols in place at all facilities and program sites:
- All customers must have an up-to-date account in ActiveNet for contact tracing purposes.
- When indoors, masks are required at all times for all customers and staffs.
- Customers will be asked to verbally confirm they do not feel signs and symptoms of COVID-19 before entering the building or participating in a program.
- Barriers will be used in areas where 6 feet cannot be maintained between staff and patrons.
- Thorough disinfection will be completed between each workout block or program using EPA registered disinfectants.
- Floor markers and signage have been placed to assist with physical distancing and customer flow. Hand sanitation and disinfection stations are available.
- Touch dispensers (soap dispensers, paper towels, etc.) have been converted to touchless dispensers, where possible.
What is the cleaning protocol?
Staff disinfect high-touch surfaces such as counters, doors and equipment as frequently as possible. In between each workout block, the weight and cardio areas are closed for deep-cleaning and disinfection. All customers are asked to wipe down equipment before and after use.
All programs spaces are disinfected after each use by the instructors. The program center schedule includes in-depth cleaning and disinfection periodically. All participants are required to assist with disinfecting program spaces, equipment and materials after use.
DPR uses a variety of products to clean and disinfect center and program sites. All products are EPA registered and included on their list of disinfectants that kill COVID-19.
What is the check-in process?
Weight & Cardio/Outdoor Pools: Each location will have a designated area for customers to line up prior to their reserved time block. Before entering the facility, customers will be asked to verbally confirm that they are not experiencing signs and symptoms of COVID-19.
Program Centers/Swim lessons: Customers registered for programs will line up in a designated area and be asked to verbally confirm they are not experiencing signs and symptoms of COVID-19 before entering the building. After proceeding to the activity location, instructors will take attendance for contact-tracing purposes.
Why are the locker rooms closed? Can I change in the bathroom?
Due to physical distancing requirements, locker rooms are currently closed. We ask customers to plan accordingly and come dressed and prepared to workout, bringing as few personal items into the center as possible. Depending on location, lockers or storage cubbies or baskets are available to use during your workout.
Will there be additional ventilation?
To mitigate the possibility of airborne spread of COVID-19, DPR has made efforts to increase air flow throughout the building, including open doors and windows, and use of fans. As a result, some buildings may be warmer or cooler than usual.
What if desired equipment is unavailable?
Specific pieces of equipment are not available for reservation. DPR will be enforcing 30-minute time limits on all machines. All pieces of equipment are first-come, first-served.
What if someone does not clean their equipment after using it?
All customers are asked to wipe down equipment before and after use. Additionally, DPR staff perform routine walk-throughs to monitor use and wipe down any unoccupied machines. Please notify DPR staff of any equipment that needs to be cleaned.
Are masks required at pools?
Masks are required while indoors in the pool bathhouses.
Are reservations available for birthday parties or daycare groups?
Due to strict capacity limits, we are currently unable to accommodate large groups, including daycares and birthday parties.
Are Recreation Center rentals available?
Due to strict capacity limits, we can only accommodate a limited number of programs and activities through 2021. Recreation facility rentals are anticipated to be available again in 2022.