Jail Visit Requests

Video visitations will not be held on Sunday, May 16 due to system upgrades, and will resume on Monday, May 17.

Downtown Detention Center video visitation kiosks in the lobby

Want to schedule a visit to one of our facilities or a remote video visitation? Both types of visitations must be scheduled through Securus for the Denver Detention Center (DDC) and the Denver County Jail (COJL).

Professional visitors (officers of the court or court ordered visitors): we recommend (although it is not required) that you create a “lawyer account” through Securus. For more information regarding on-site professional visits, see "Schedule a Visit" below.

All video and remote visitations for the Denver Detention Center (DDC) and the Denver County Jail (COJL) must be scheduled through Securus. 

New to Securus?
Set up a new account on the Securus website or on a designated terminal in the visitation at the DDC or COJL.

Already have a Securus account?
Add video visitations to your account.

Need help?
If you need assistance navigating the Securus website, please visit the Securus Customer Care page for guidance.

If you don’t have the resources to create or update a Securus account, registration kiosks are available in the lobby at either location.

Remote Video Visitations Available!

Remote video visitations allow family and friends to conduct video visits from anywhere using the Securus app on a computer, tablet, or mobile phone. Remote video visits are $8.99 + tax for a 30 minute visit and visitation hours vary by location. To learn more about remote video visitations, check out the Securus website or call 1-877-578-3658.

Are You a Professional?

Email visit requests on letterhead specific to the organization requesting the visit – refer to these PDF guidelines for each location:

 

 

Bring a valid ID (i.e., not expired) to present at time of check-in. Acceptable forms of ID are:

  • U.S. Driver License or state issued Identification Card
  • Active U.S. Military ID
  • Passport
  • Consulate ID

Be punctual:

  • Arrive 15 minutes prior to your visit to check-in, locate a terminal, and log into the system (you may log into the system for the visit one minute prior to the scheduled time)

No rescheduling:

  • Visitation windows are not moveable once scheduled
  • If you arrive 10 minutes late to a 30-minute visit, only 20 minutes for visitation will remain

If an inmate misses a visit:

  • If the visit is not cancelled prior to being absent, the inmate will still be charged a visit against their 2 visit per week allotment

You should know:

  • Visitors may be subject to warrant checks
  • Any damage to property or other criminal actions will be prosecuted.
  • Use of this video visitation system constitutes consent to recording and monitoring
  • Make sure to review the Visitation Rules and Dress Code prior to scheduling your visit (below)

Schedule:
To schedule a visit at the DDC, you need to set up an account with Securus. To conduct on-site video visits, you must go to the DDC to use a designated terminal in the visitation lobby.

Walk-in visits are not offered at this time.

Onsite Video Visitation Hours | Frequency:
Remote, on-site, may last up to 30 minutes, not to exceed two visits a week at one visit per day, and may occur within these timeframes: 

  • 7:00 am - 10:00 am
  • 12:00 pm - 2:00 pm
  • 3:00pm - 4:00pm
  • 6:00 pm - 9:00 pm

Remote Video Visitation Hours | Frequency:
Remote video visits, may last up to 30 minutes, and are available seven days a week within these timeframes: 

  • 7:00 am - 10:00 am
  • 11:30 am - 2:00 pm
  • 5:00 pm - 9:00 pm

Location
490 W. Colfax Ave. Denver, CO 80204

 

Schedule:

To schedule a visit at the COJL, you need to set up an account with Securus. To conduct on-site video visits, you must go to the COJL to use a designated terminal in the visitation lobby after scheduling through Securus.

Hours | Frequency:
Remote and on-site visits may last up to 30 minutes, not to exceed two visits a week at one visit per day.

On-site visits:  

  • Fridays, Saturdays, and Sundays 
  • 12:00 pm - 8:00 pm

Remote visits:  

  • Monday - Sunday
  • 7:00 am - 10:00 am
  • 11:30 am - 2:00 pm
  • 5:30 pm - 9:00 pm

Reservations MUST be made for all visits at the Denver County Jail, as walk-in and in-person visits are not offered at this time.

Location
10500 E. Smith Rd., Denver, CO 80239

 

Visitation Rules for Video Visits from the Facility Lobby

Familiarize yourself with our visitation guidelines prior to submitting your visit request.

  • Any person who smells of alcohol and/or appears to be intoxicated, or who appears to be on/under the influence of any drugs, shall not be admitted
  • Any person who does not leave the facility or grounds, when directed to do so by a Denver Deputy Sheriff, will be subject to arrest and charged
  • No offensive, loud, or disruptive language will be allowed–unacceptable conduct is cause to immediately terminate the visit and may prevent future visits
  • All minors/children must be properly supervised by a responsible adult at all times

Dress Code for Video Visitation from the Facility Lobby

All visitors must be fully dressed in appropriate, conventional clothing, that is not unduly provocative, suggestive, or revealing. Clothing must not resemble inmate attire or present adornments which could be used as a weapon. Visitor clothing standards include:

  • No bare feet
  • No short skirts
  • No swimwear or bikini tops
  • No halter or backless shirts
  • No spaghetti string tops
  • No muscle shirts
  • No see-through material
  • No gang, obscene, profane, drug or alcohol messages on clothing
  • No visible undergarments
  • No wearing hats in the visitor area (religious exception)
  • All shirts must have sleeves and completely cover the chest and shoulder areas
  • Shorts may be worn (mid-thigh length or longer)
  • Sports jerseys may be worn but should be worn over a t-shirt, or longer, if the shoulders are not completely covered

Visit Officers have discretion over the final decision as to what is appropriate for the visitor.

Visitation Rules for Remote Video Visits

  • No nudity 
  • No provocative (revealing) or tight clothing
  • No see-through clothing 
  • No visible undergarments
  • No blatant sexual actions 
  • No displaying of gang signs
  • No profanity - excessive and disruptive
  • No displaying of weapons of any type
  • No displaying of drugs of any type
  • No gang, obscene, profane, drug or alcohol messages on clothing
  • No display of being under the influence of illegal drugs or intoxicants 
  • No use of cell phone cameras or recording devices
  • No visits alone with individuals under the age of 18
  • No driving while using a device to visit remotely