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City and County of Denver Service Reopening Updates

DENVER – City and County of Denver agencies continue to reopen for in-person services as the state’s guidelines related to COVID-19 transition and the Safer at Home phase evolves. Physical distancing practices will be observed within all city facilities, and employees and members of the public are required to wear face coverings while inside city facilities.

Parks and Recreation 
All Denver dog parks will reopen on Friday, June 19. Children’s playgrounds have reopened, however playgrounds and other park equipment are not disinfected by park operations staff. When using these facilities, consider these precautions:

  • Practice good hand hygiene, using hand sanitizer frequently when soap and water is not available
  • Recreate safely in groups of 10 or less and physically distance yourself from others by at least 6 feet
  • Masks are highly recommended.

311 Call Center 
Beginning Monday, June 22, 311 will be in operation Monday – Friday, 7 a.m.-7 p.m. Many city services and questions can be answered by visiting denvergov.org. 

Arts & Venues
The McNichols Civic Center building has reopened to visitors. Following Safer-At-Home guidelines, small groups (currently capped at eight people or fewer) can make appointments online for a two-hour time slot: 8:30-10:30 a.m., 11:30 a.m.-1:30 p.m. or 2:30-4:30 p.m. daily. Arts & Venues plans to increase group size in the coming weeks as guidance allows. Please click here to make an appointment. 

Clerk and Recorder 
Denver Clerk and Recorder will reopen for in-person marriage and recording services by appointment only beginning July 1. Please make sure you have an appointment before arriving.

Excise and Licenses 
In-person customer service at Excise and Licenses is being offered by appointment only. All license applications not available online can be submitted via email

Denver Economic Development and Opportunity
The Denver Workforce Centers at Westside (1200 Federal, 1st floor), Montbello (4685 Peoria St., Suite 251) and the Denver International Airport (8500 Peña Blvd., 5th Level Main Terminal) will be opening on July 1 on a limited, by-appointment basis. Jobseekers may use workforce.development@denvergov.org or 720-772-1182 (8 a.m.-5 p.m. Monday-Friday) to make an appointment.

Denver Motor Vehicle
Denver Motor Vehicle (DMV) will resume in-person services on Monday, June 29. Prior to reopening, the DMV is implementing a number of precautions to protect both customers and staff from potential COVID-19 exposure, including glass dividers for all customer-facing windows, physical distancing cues in all branch locations, increased cleaning frequency for high-traffic areas, and hand sanitizer and face mask availability for all staff and clients. The DMV is currently testing a text messaging system to allow DMV branch staff to text clients when it is their time to enter the building in order to maintain appropriate capacity in lobby areas. People are encouraged to bring a cell phone or mobile device with them in order to receive these notifications and to allow efficient service to all customers. Most DMV title and registration transactions can be completed online at dengergov.org/dmv or by mail.

Denver Public Library 
Denver Public Library locations remain closed. Online services and daily programming opportunities can be accessed at www.denverlibrary.org. Book drops are now open at all locations with the exception of the following branch libraries:

  • Byers Branch Library (closed for renovation)
  • Montbello Branch Library (temporarily closed for construction)
  • Smiley Branch Library (closed for renovation)

Curbside service will begin by appointment on Tuesday, July 7.

Taxpayer Services
Taxpayer services have reopened for in-person services in the Wellington E. Webb Municipal Building, effective immediately.

Denver Jails 
The Denver Sheriff Department will open the Van Cise-Simonet Detention Center and Denver County Jail lobbies for scheduled video monitor visitations only, beginning June 26.

Services Available Online
Most city services are available online. Members of the public are encouraged to visit the city’s website or to call 3-1-1 if they have questions specific to the availability of city services online or in-person.