Jun 24, 2020
DENVER – The City and County of Denver gave on update on testing and contact tracing work today and the reopening of some city services and facilities. Physical distancing practices will be observed within all city facilities, and employees and members of the public are required to wear face coverings while inside city facilities.
Testing and Contact Tracing
Free testing and contact tracing continues at the Pepsi Center test site and other locations for symptomatic and asymptomatic individuals. For a population the size of Denver, it is recommended to perform 150 tests per 100,000 people per day, or an average of 1,100 test per day across the city . Denver is averaging 1,133 tests daily.
The State of Colorado’s test positivity rate is marked at 5% or below in order to warrant additional re-openings of businesses and services. Denver is currently reporting a 3% COVID-19 positivity rate.
Denver’s contact tracing staff have made 2,200 calls to date to people who have potentially been exposed to a positive case of COVID-19.
As Denver’s data continues to trend positively and as hospitalizations continue to trend downward, the city wants to ensure that members of the public remain aware that the virus can quickly re-emerge. Residents are advised to continue to wear face coverings, keep maintaining physical distancing of six feet when you’re out in public, don’t gather in large groups of people and to keep washing your hands regularly.
For a full list of updates, visit denvergov.org/covid19. Information about Denver Motor Vehicle, Denver Public Library, and Denver Human Services is provided below.
Denver Motor Vehicle
Denver Motor Vehicle (DMV) will resume in-person services on Monday, June 29. Prior to reopening, the DMV is implementing a number of precautions to protect both customers and staff from potential COVID-19 exposure, including glass dividers for all customer-facing windows, physical distancing cues in all branch locations, increased cleaning frequency for high-traffic areas, and hand sanitizer and face mask availability for all staff and clients. The DMV is currently testing a text messaging system to allow DMV branch staff to text clients when it is their time to enter the building in order to maintain appropriate capacity in lobby areas. People are encouraged to bring a cell phone or mobile device with them in order to receive these notifications and to allow efficient service to all customers. Most DMV title and registration transactions can be completed online at dengergov.org./dmv or by mail.
Denver Public Library
Denver Public Library locations remain closed. Online services and daily programming opportunities can be accessed at www.denverlibrary.org. Book drops are now open at all locations with the exception of the following branch libraries:
Curbside service will begin by appointment on Tuesday, July 7.
Denver Human Services
Denver Human Services (DHS) remains operational and continues to support Denver residents with its full array of programs and services. To protect the health and safety of the community and limit the spread of COVID-19, DHS continues to offer services online and by phone only. All of Denver Human Services’ programs (food, cash, and medical assistance; child support payments, rental and utility assistance, foster care, child welfare, and more) can be accessed online at denvergov.org/humanservices or over the phone at 720-944-4DHS (4347). Paper applications and secure drop-off boxes are also available at the entrance of each of our locations (Richard T. Castro Human Services Center – 1200 Federal Boulevard; East Office – 3815 Steele Street; Arie P. Taylor Municipal Center– 4685 Peoria Street).
DHS child welfare and adult protection teams remain hard at work to keep kids safe and strengthen families. If you suspect child abuse or neglect, call 1-844-CO-4-KIDS (1-844-264-5437). If you suspect the abuse, neglect, or exploitation of an older or at-risk adult in Denver, call us at 720-944-4DHS (4347).
Services Available Online
Most city services are available online. Members of the public are encouraged to visit the city’s website or to call 3-1-1 if they have questions specific to the availability of city services online or in-person.
After being fully activated for 88 daily operational periods in response to COVID-19, the Denver Emergency Operation Center (EOC) has shifted from response to long-term recovery efforts as of Friday, June 19.
Through its activation period, the city’s EOC:
JIC Standing Down
As Denver moves into long-term recovery operations and out of emergency response activities, the city will stand down the Denver Joint Information Center (JIC) on Friday, June 26. The JIC was activated for 93 days beginning in early March in response to COVID-19.
The Denver JIC served to coordinate and disseminate emergency public information with county and partner agencies. It has served as a centralized contact point for the media, who have helped to disseminate public safety messages and updates related to COVID-19 and its impacts.
The JIC provided regular updates about the response and recovery efforts taking place to keep the public, decision makers, elected officials, partners, stakeholders, and the media informed. The JIC’s function was critical so that appropriate precautionary or protective actions were taken throughout the COVID-19 response efforts.
During the COVID-19 activation, the Denver JIC received hundreds of calls from local, national and international media. The JIC also coordinated emergency alerts, maintained updated information on the Denvergov.org website and was responsive and proactive on the city’s social media channels.
Reopening information and relevant COVID-19 messaging will continue to be shared with media and through the city’s various communication channels. Members of the media are advised to use the following contacts instead of contacting the JIC:
City parks and recreation centers
Parks and Recreation
Contact Cyndi.Karvaski@denvergov.org or 720-913-0620
Denver Motor Vehicle
Department of Finance
Contact Julie Smith Julie.Smith@denvergov.org or 303-513-6851
Economic relief for small businesses and non-profits
Economic Development and Opportunity
Contact Susan.Liehe@denvergov.org or 720-480-3481
Library programs and services
Denver Public Library
Contact Erika Martinez EMartinez@denverlibrary.org or 303-888-0311
Local COVID-19 testing and cases, compliance with Public Health Orders, including physical distancing and face coverings
Department of Public Health & Environment
Contact Tammy.Vigil@denvergov.org or 720-865-8848
Outdoor expansions for restaurants and bars
Department of Excise and Licenses
Contact Eric.Escudero@denvergov.org or 303-829-6909
Public assistance, child support, and child and adult protective services
Denver Human Services
Contact Amy.Fidelis@denvergov.org or 720-467-5535
Requests for Mayor Michael B. Hancock
Shelters and support for people experiencing homelessness
Department of Housing Stability
Contact Derek.Woodbury@denvergov.org or 303-895-6845
Department of Transportation and Infrastructure
Contact Nancy Kuhn Nancy.Kuhn@denvergov.org or 303-513-6046
City Attorney’s Office
Contact Ryan.Luby@denvergov.org or 720-793-5685
For up-to-date information on the city’s recovery and relief plan and actions, visit Denvergov. org/Covid19.