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City Services & Event Updates:
Novel Coronavirus (COVID-19)

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City Services Updates

A majority of city agencies, including Denver Motor Vehicle, Denver Public Library, city recreation centers, the Taxpayer Service Center, building and zoning permitting, and Denver Workforce Services and Denver Human Services locations, remain closed to in-person visits, with many services available online or over the phone.  

The following agencies have updated services as the city transitions to Safer at Home.

Denver Animal Shelter adoptions will resume Saturday, May 9.

  •  In-shelter adoptions available daily from 11 a.m.  to  4 p.m.
  • Virtual adoptions available Tuesday – Saturday from 11 a.m. to 4 p.m.

To adopt in-person at the shelter, call 720-337-1810 upon arrival at the shelter. A maximum of two to three groups, with no more than two people per group, will be allowed in the building at a time. A face covering and six feet physical distancing will be required. For Virtual adoptions, contact 720-337-1817.  

  • Lost/stray pet intake and redemptions—Customers should contact staff at 720-337-1810 or We are asking customers to wait in their cars until DAP connects with them via phone. For full information on our operational adjustments, visit here.
  • Animal Protection Officer assistance—Customers should call dispatch at 720-913-2080.

The Assessor’s Office will accept walk-ins at the 4th Floor of the Wellington E. Webb Building from 7:30 a.m. to 4:30 p.m. to serve the public onsite with questions about property assessments and assessment appeals.

Most transactions can be accomplished online by visiting the Assessor’s Office website. 

Regular Monday meetings of Denver City Council and required public hearings continue to take place in person. Meetings with City Council members are by appointment only.

The Denver Fire Department Headquarters is currently operating with limited hours for essential services, and effective 5/11/2020 the Denver Fire Department Fire Prevention Division Office will be open to the public and conducting business with external customers by appointment ONLY. Call 720-913-3474 to schedule an appointment between 7 am and 3 pm. 

Please utilize E-Permits - Accela Citizen Access for permit submittals and payment of fees:

As per city guidelines, beginning Wednesday May 6 2020, all City and County of Denver mandated COVID-19 related precautions will be observed to include mandatory face coverings and 6-foot social distancing. 

In an effort to protect public safety, in-person customer service will resume onMonday, May 11 on an appointment-only basis. Appointments can be made here. 

Same-day appointments, if available, can be made by calling 720-788-4318. Please visit the email application process page for more information on submitting email business license applications.

Excise and Licenses will not offer fingerprinting services on site. The website provides information on fingerprinting services authorized by Colorado Applicant Background Services.

The Vehicle Impound Facility will return to normal business hours as follows on Sunday, May 10:

  • Monday-Friday, 7 a.m.-7 p.m. 
  • Saturday-Sunday, 8 a.m. – 3 p.m.

Most city buildings are closed to the public until further notice and many city services are available online

Some buildings, including the Wellington E. Webb Municipal Office Building, are open for limited hours and services. Services at the Wellington E. Webb building that are available in-person include:

  • Approved building plan pick-up and resubmittals
  • Community Planning and Development cashier (limited hours)

RTD continues to operate on a service reduction plan. Fare collection is suspended at this time on all services. Capacity is limited to approximately 15 passengers per bus, 20 on larger buses and 30 riders per rail car. If you are unable to maintain social distancing (6 foot spacing), do not board. Instead, wait for the next vehicle. Masks are required for riders and those waiting at bus and train stops.

For more information, visit

Virtual and Online Services

The Denver Department of Excise and Licenses office is currently closed to the public. Excise and Licenses are requesting all license applications not available online to be submitted via email during this health crisis.
Learn more about submitting an application via email. 

Please note: In-person licensing inspections and compliance inspections are still occurring but all other services have transitioned to remote operations.

For any questions, please email or call 311.

In-Person Requirements Temporarily Suspended for Marriage Licenses

In accordance with Governor Polis’ Executive Order D-2020-014, the Denver Clerk and Recorder is temporarily issuing marriage licenses through application by mail and using our dropbox until May 30, 2020. 

Read detailed instructions on how to apply for a marriage license via mail/dropbox.

Suspended (Until further notice)

The Office of the Clerk and Recorder has temporarily suspended in-person services due to health and safety concerns about the COVID-19 virus. Many of the office’s other services are still available through other means, such as U.S. mail, email, or the dropbox located near the Court Place entrance of the Wellington E. Webb Building.

Visit the Clerk and Recorder’s page regarding the suspension of in-person services for more information on doing business with our office during this time. 

To protect the health and well-being of our community and to support social distancing guidelines, Community Planning and Development has temporarily closed its in-person services, including the permit counter. However, staff are still reviewing and issuing permits for projects submitted electronically and are continuing to perform building and zoning inspections at jobsites.

It’s easier than ever to do all your essential permitting, contractor licensing, and inspections services online:

Instructions for using online permitting services »

Schedule inspections online »

Apply for and renew contractor licenses » 

While in-person transactions will be unavailable, staff will continue to offer critical support and safety services for Denver’s families through online and phone services from 8 a.m. to 4:30 p.m. Monday through Friday. Services and transactions accessible online or by phone  through or 720-944-4DHS (4347) include:

  • Applying for benefits (food, cash, medical, child care assistance, RTD LiVE)
  • Reporting changes
  • Submitting documents
  • Checking benefits status
  • Paying child support
  • Access information about rental assistance
  • Download applications for energy assistance and property tax relief

To report child abuse or neglect, call 1-844-CO-4-KIDS (1-844-264-5437).

If you suspect that an older adult — or any adult that is considered "at-risk" -- is being abused, neglected, or exploited, call our Adult Protective Services hotline at 720-944-4DHS (4347).

Essential operations will continue during this closure and many events and public meetings will proceed as virtual or call-in events. A regularly updated list of current closures, cancellations, and postponements can be found at

While service delivery for Denver Human Services is changing, Denver shelters and services for people experiencing homelessness remain open to the public. As Denver anticipates a spring snowstorm, residents are encouraged to access existing shelters. Anyone needing access to shelter or anyone who encounters someone who needs shelter access can call 2-1-1 (between the hours of 8 a.m. and 5 p.m. Monday through Friday) to be connected to available resources, including transportation assistance for those who are homeless and have disabilities. In an emergency, always call 9-1-1. 

All Denver Public Library locations and book drops are closed until further notice. Find library resources that are available remotely for free seven days a week at

We encourage you to utilize the library’s resources remotely, which are available for free seven days a week:

Thank you for your understanding during this difficult time. We will be in close contact with the City & County of Denver and public health officials to determine our next steps. We’ll update you as soon as we know more.

To protect community health and help limit the spread of COVID-19, the Denver Tax Payer Services is suspending in-person service as of Monday, March 23 until further notice. Online and mail transactions remain available seven days a week.

Online services:

  • Excise tax transactions (Sales, Use, Lodgers, OPT, TBT, E911, TID), including account registration, tax return filing, and tax return payments can be made at

  • Real estate property taxes or business personal property tax payments can be made at

Mail and Drop-Off Box options: 

  • Excise tax returns and payments and property tax payments can be mailed to the addresses printed on the returns

  • All tax return and tax payment checks can be paid by check only (NO CASH) through the secure 24-hour Ballot Drop-Off Box located outside the Court Place entrance of the Wellington E. Webb Municipal Office Building

Cash payments are suspended until further notice. Credit card payments must be made online using the links listed above.

NEW! Online Live Fitness Classes

Beginning April 13, Denver Parks and Recreation will begin offering LIVE fitness classes online. Find the class schedule below. Most classes require no equipment, but common household items can be substituted for anything you may need in our workouts. (more info will be provided to registered participants)

Register up to 24-hours prior to the class start time and will receive all the information for joining class 30-minutes prior to the scheduled start time. Follow this PDF guide for signing up online.

Park and Event Facility Permits

In alignment with CDC guidelines to slow the spread of COVID-19, Denver is prohibiting all gatherings through May 26. 

  • Permits of all types have been cancelled through May 26 with associated fees automatically refunded.
  • Reschedule requests for cancelled 2020 permits will not be processed until further notice.
  • New applications for any type of permit in 2020 will not be processed until further notice.
  • Permitted activities with historical status or working toward obtaining historical status will not be penalized due to the cancellation of their 2020 permit as a result of COVID-19.
  • All existing in-process permits for May 27 or later are still being processed—should the status of these permits change, permit holders will be notified as soon as possible.
  • Permit holders for any type of 2020 permit may contact the Parks Permit Office at any time for a full refund.
  • The Parks Permit Office in the Wellington Webb Municipal Building remains closed until further notice, but staff are available Monday-Friday, 8:00 a.m. – 4:00 p.m. by email:; or phone: 720-913-0700 (press 6, then leave a message).

City Building Cashier Services

  • Wellington E. Webb Building
    201 West Colfax Ave, 1st-floor atrium
    • To request residential parking permits or to pay parking citations online, go to
    • For parking permit or parking citation questions, call 720-913-5365.

CLOSED Until Further Notice

Most city buildings are closed to the public until further notice and many city services are available online

These facilities are closed until further notice:

Please visit each venue's website for specific updates to future events and/or performances.

ALL Denver Human Services facilities are closed to the public until further notice.

Outreach workers at partner organizations have also been recalled. Denver Human Services is locally run and state-supervised. The decision to temporarily close DHS facilities was made in accordance with guidance from the Colorado Department of Human Services.

DMV Branch Closures

As of Monday, March 16, Denver’s motor vehicle branches are closed to the public until further notice. Read the full press release.

For additional information and services, please use our online motor vehicle services.

Updates to Service Changes

  1. Renewals can still be processed online with new tags mailed in approximately 2-3 weeks.
  2. The Denver Police Department will not issue citations for expired tags at this time. However, the City recommends residents in this situation to obtain a letter from the State noting that they attempted to register a vehicle with expired plates. Residents may obtain this letter at the state DMV website.
  3. To further support residents who may be impacted by the closures, we will provide a grace period for expired vehicle registrations and for newly purchased vehicles that have not yet been registered through May 31, 2020. If you do not have plates yet, make sure you have your bill of sale with you.

Please note, emission testing locations are closed until further notice. Vehicle registrations with emission requirements are still enforced, meaning there are no exemptions to this requirement despite emission location closures.

Additional FAQ

I need to renew my ID/driver licenses, how do I do that?
ID and driver licensing renewals are overseen by the State of Colorado DMV.

I need to renew my tags, what is the best way to get this done?
Go online to to renew your registration. Online renewals are being processed as they are received. Mail-in renewals will be processed once DMV employees return to the office, likely in mid-May, and will take three to four weeks for processing and delivery.

I mailed in my renewal for my vehicle several weeks ago, but have not gotten any new registration/tags/stickers, what is going on?
The Denver County DMV closed on March 16 due to COVID-19 and has not been processing mailed in renewals since that time. The city is evaluating an appropriate and safe timeframe for bringing employees back into the office to begin processing renewals and registrations received since the closure ONLY. Once the employees return, we anticipate it could take two to three weeks to process renewals and registrations received since March 16. Once a renewal is processed, new registration/tags/stickers will be mailed which should take around 7-10 business days.

I purchased a new vehicle. Can I register it online? How do I get tags?
If you purchased the vehicle through a dealership, you can obtain temp tags from that dealership. If you purchased the vehicle from private party, you will have to wait until the DMV reopens to register the vehicle. Please keep in mind that we have a grace period for new unregistered vehicles through May 31.

It says I need an emissions test before I can renew my vehicle registration. How do I do this with an online registration?
Emissions testing locations are closed. Customers unable to register a vehicle(s) due to emissions test requirements may apply to the state for a registration extension covering 60 days past the end of the Governor's Executive Order.

All Denver Public Library locations and book drops are closed until further notice. Find library resources that are available remotely for free seven days a week at

Park Closures

  • Red Rocks Park & Amphitheatre: Closed until further notice
  • Civic Center Park and surrounding areas — includes the areas of Lincoln Park, MacIntosh Park, Pioneer Monument and the Public Library lawn

Road and Parking Closures (PDF - updated 4/16)

Park Amenity Closures

Pursuant to section 24-24 of the Denver Revised Municipal Code, park amenities including but not limited to: playgrounds, skate parks, basketball courts, tennis courts, picnic areas, dog parks and similar spaces conducive to public gathering are currently closed due to the risk of spread of COVID-19 (novel coronavirus).

To engage in outdoor activity, parks remain open for walking, hiking, biking, running and similar activities, provided individuals comply with social distancing requirements (6+ feet). Park Rangers will be out educating park visitors and enforcing this order.

Please remember: 

  1. If you are sick, do not visit the parks.
  2. Maintain social distancing of at least 6 feet at all times
  3. Do not gather or travel in groups
  4. Group sports and activities are prohibited
  5. Shared use equipment, like frisbees, and footballs, are no longer allowed
  6. Bring your own hand sanitizer & washing supplies
  7. Pets must be on a leash
  8. Beginning Friday, April 24, alcohol will also be prohibited

Area mountain and urban parks remain open for outdoor activities, such as walking and jogging, provided individuals adhere to social distancing guidelines (6+ feet).

Read more about guidance on park use

ALL Recreation Centers are closed until further notice.

As announced in March, Denver Recreation Centers remain closed and summer program registration is postponed until further notice. At this point it’s been determined that there will be no recreation programming, summer camps or outdoor pool operations until at least the end of June. We know that this will cause disappointment and appreciate your understanding as we navigate this public health crisis.

Refunds will automatically be issued for summer activities with a start date prior to June 30. Recreation memberships are currently paused or will be refunded according to membership type:

  • Month-to-month Memberships: No monthly memberships are being charged during the time of the closure.
  • Annual Memberships: Expiration dates will automatically be extended by the length of the closure. Annual memberships do not automatically renew.
  • Cyber Monday memberships: Will stay on-schedule, as they are all set to expire November 30. Customers will be prorated based on length of closure.
  • Kid Watch and Visit Passes: Do not expire. 

Denver Parks and Recreation is continuing to work with public health officials to determine how to safely open facilities and deliver activities and services to your family. We thank you for your patience as these important details are defined.

All centers that are meal sites will continue to serve program participants during regularly scheduled hours (Monday-Friday, 3:30-5:30pm). More information about meal sites available in Denver is at

All facility rentals, registered programs, and instructor-led offerings are canceled through the Spring Season. Refunds will automatically be issued to the card on file.

Denver Zoo is electing to close out of an abundance of caution and to do its part to help protect the community from further spread of the novel coronavirus (COVID-19). Starting on Tuesday, March 17, the Zoo will enact new operational procedures that will close its gates to guests, but enable its operations staff to continue to work onsite to provide vital care to its nearly 3,000 animals and infrastructure. This includes the Zoo’s dedicated caretakers, nutrition specialists and veterinarians, who will continue to provide the highest standards of professional care and welfare for all animals onsite.

The Zoo invites the community to continue to experience, explore and learn about wild animals online through its website and social media channels—FacebookTwitterInstagram and YouTube

Visitation, Programs and Events

  • The Zoo will close to the public at 4 p.m. on March 16, 2020. Zoo leadership will continue to assess the situation and recommendations from local, state and federal officials to determine the appropriate time to resume normal operations.
  • Tickets purchased for canceled spring break camps, Up-Close Animal Encounters and outreach programs will be refunded. Refunds can be obtained by calling the Zoo’s Guest Care Center at 720-337-1400 from 9:00 a.m. to 4:00 p.m. daily.
  • The free day on Thursday, April 9 is postponed and will be rescheduled.

Animal Care and Operations

  • Animal Care professionals will continue to provide vital nutritional, medical, emotional and physical care to the Zoo’s nearly 3,000 animal residents around the clock.
  • Guests can donate to help offset the cost of care for our animals during this time by visiting

Denver Workforce Centers Temporarily Closed until further notice

The Commons on Champa
Innovation Lounge, conference rooms, and event space closed until further notice. Tenants may access the upstairs office space with their badges. All tenants must sign in and out at the front desk.

Event Updates


  • Opera Colorado's Tosca, May 2, 5, 8 & 10

The following events have been postponed; check back for information about rescheduling.

  • Imagine 2020 Speakers Series: Sensory-friendly and Relaxed Environments, March 13th, 8:30 am
  • Re/Visioned, Access Gallery, March 13th, 3:00 pm
  • Dearly Illusioned Writing Workshop, March 14th, 3:00 pm
  • Motown and More at the Ellie Caulkins Opera House
    03/13/2020 7:30PM – 03/14/2020 2:00PM & 7:30PM
    The three performances of Motown and More at Ellie Caulkins Opera House on March 13th and 14th have been postponed. Ticketholders, please hold onto your tickets; there is nothing you need to do and they will still be valid for the rescheduled date. As soon as there is a new date, it will be updated on and
  • Music Moves: Yoga with Musicians from the Colorado Symphony, March 17/2020 · 6:30 PM
  • Mile High Beer Fest, March 21 2020 · 1:00 PM
    New date to be announced soon! Please visit for more information.
  • Denver Grilled Cheese Fest, April 4, 2020

AEG Press Release for Rescheduled Shows as of March 19, 2020 (PDF)

Canceled: April Board Meeting

The Board will still accept requests and complaints during this time, understand that resolving these requests may take additional time. The Board will evaluate conditions going forward, for May and onward.

The Colorado Symphony Association regretfully announces the formal cancellation of concert titles listed below through May 31, 2020.

There is still no confirmed date for when and how we may resume full live operations; however, our musicians and staff are working diligently to identify creative solutions to keep our audiences and community engaged with us. These are trying times for all of us and it is difficult to predict when and how it will end. But there is no higher priority to our entire Colorado Symphony community than the safety of our guests, musicians, and staff.

More information

The following concert titles are cancelled with no reschedule date.

  • March 13-14: The Music of Queeny 
  • March 15: Carnival of the Animals
  • March 17: Music Moves: Yoga with the Colorado Symphony
  • March 18: Beethoven and Brews at the Farm House at Breckenridge Brewery
  • March 20-22: Marin Alsop Conducts
  • March 27: Music and Art: A Symphonic Exploration
  • March 28-29: Disney’s Fantasia In Concert
  • April 3-5: Beethoven Piano Concerto No. 4
  • April 13-14: Petite Musique
  • April 15: Open Rehearsal
  • April 17: Teacher Appreciation
  • April 17-19 Holst The Planets 
  • April 23: Pedro Giraudo Tango Quartet with the Colorado Symphony
  • April 25: Pedro Giraudo Tango Quartet with members of the Colorado Symphony
  • April 26: DYAO: Young Person’s Guide to the Orchestra
  • April 27-28: Petite Musique
  • May 1: Brett Mitchell Society Masterclass
  • May 1-3: Mahler Symphony No. 9
  • May 6: Beethoven and Brews at Left Hand Brewing Co.
  • May 7: Open Rehearsal
  • May 8-10: Beethoven Violin Concerto
  • May 15: Jim James & Teddy Abrams
  • May 16: Big Band Classics
  • May 22-24: Beethoven Symphony No. 3 “Eroica”
  • May 30: The Times They Are A-Changin': The Words and Music of Bob Dylan

The following options are available for ticketholders for cancelled events:

  • Donate your ticket(s) and receive a tax deduction for the total ticket value to keep your Colorado Symphony strong during this difficult time. 
  • Exchange your ticket(s) from the above performance(s) into future events through December 31, 2020. All exchange fees will be waived in this situation. 
  • Exchange your ticket(s) for on account credit, which can be used for events through December 31, 2020. All exchange fees will be waived in this situation. 
  • Request a refund of the ticket purchase cost and City Seat Tax. Service fees will not be refunded as they are used for technology, processing, and staffing.

If no action is taken by June 30, 2020, tickets for cancelled events will automatically become on-account credit, which may be used for future Colorado Symphony Boettcher Concert Hall performances through December 31, 2020. Unclaimed credit at that time will become an automatic tax-deductible donation. 

For assistance, please contact the Box Office by phone at 303.623.7876 or through email at The Box Office is open Monday - Friday, 10 a.m. - 6 p.m.; Saturday, noon – 6 p.m. . Due to increased communication and reduced staffing, call wait times may be longer than usual. Please use the online form and we will process your requests in the order they are received. Thank you for your patience and understanding. Please note that the Box Office will be closed May 22-25 for Memorial Day weekend.

Public meetings for ongoing neighborhood plans and other projects

Visit CPD’s cancellations webpage

Due to the continuing impact of COVID-19 on the DCPA and our restrictions about large gatherings in enclosed public venues, the DCPA is announcing additional programming changes. 

DCPA COVID-19 Response 

One of Denver Community Media’s highest priorities continues to be the health and well-being of our members and staff. As we navigate the evolving impact of the Coronavirus disease on our community, we have made the following adjustments to our operations.

Training Classes

  • Orientation for New Producers: Transitioning to an online class.
  • Field Equipment Certification: Transitioning to an online class.  

The online sessions will provide our members with the same level training and teaching as the in-person classes while at the same time ensuring we do our part to prevent the spread of Coronavirus in our local communities.

  • Editing Certification: Suspended until further notice
  • Video Editing Lab: Suspended until further notice

Equipment Rental

DCM will continue to rent equipment to certified members. Walk-up service is not allowed. All equipment must be scheduled and arranged through the DCM member website. We will be taking extra precautions to sanitize surfaces to help minimize the risk of transmission of the virus.

Program Submissions

DCM will continue to accept content submissions and encourages you to submit your programs. Our regular submission portals are still operational and we will continue to accept in-person delivery of completed programming.

Programming Schedule

During this time of transition, programs may be preempted to accommodate special live programs or programming of an urgent nature that benefits the community. If a producer’s program is preempted, the episode will not be canceled but will be moved to the same time slot the following week.

Visit the Denver County Courts’ COVID-19 website for the latest information on impacts to operations, contact information and the updated order from Presiding Judge Spahn.

Per City guidance, the Denver Fire Department is canceling all Community Outreach to include fire trucks participation at community events, fire station tours, fire safety talks, fire safety trailer events and department ride-along’s, until further notice.


  • 2020 Housing Stability Forum
    May 21, 2020


  • People Experiencing Homelessness Advisory Group - Quarterly Meeting March 16
    Rescheduled to a future date to be determined
  • 4995 Washington St. Redevelopment Community Meeting – March 26
    This community meeting, organized by the City and County of Denver, GES Coalition, EGS & Partners, and Globeville First, has been postponed. The meeting will be rescheduled for a future date to be determined.
  • Rental Housing Gap Financing Competitive Process Stakeholder Meetings – March 24, March 25, and April 2
    Meetings to be changed to a virtual meeting format. Interested parties need to contact Megan Yonke at for web conference information.

Public Meetings

Until further notice, all DPR Public Meetings will be postponed until a later date. Updated information will be posted on

For additional questions about Denver Parks & Recreation cancellations,
please reach out to

Sheriff Advisory Board: monthly meetings canceled until further notice

Abandoned & Confiscated Vehicle Auctions
Denver Sheriff Vehicle Impound Facility are canceled until further notice

Vehicle Impound Facility
Closed on weekends until further notice.


  • Denver Moves: Downtown Open House
    New Date: Wednesday, June 10
    McNichols Building
    144 W Colfax Ave, Denver, CO 80202


  • Storytelling Lab with Denver Voice at Denver Open Media
    March 13, 2020
    Postponed to an indeterminate later date
  • Storytelling Lab with Kavod Senior Life at the Jewish Community Center
    March 23, 2020
    Postponed to an indeterminate date

Do business online instead of in person!

Together, the City & County of Denver’s web site at and its digital public platform, PocketGov, offer a range of services that make it possible for people to interact with city government without physically visiting any city buildings or other government locations.

You can easily make dozens of transactions, from paying business taxes to parking tickets, court citations, stormwater bills, and more. 

Find additional opportunities to connect with us online at!

Keep this link!
It's guaranteed to save you time and trips even on a rainy day.


The city is gradually moving from an emergency response phase into one of relief and recovery. As of Wednesday, May 6, 2020, face coverings are mandatory while inside of or waiting in line to enter any retail or commercial business, or any location or facility offering government of health care services, and waiting for or riding on public transportation.

On May 9, 2020, many businesses will be allowed to re-open with 50% of employees if able to maintain six-foot physical distancing, abide by the face covering order and other guidelines.

Everyone is urged to stay at home unless absolutely necessary. We know this is a big ask of our residents and businesses, but it is a necessary step to ensure the health and safety of our community.

Have Questions or Looking For More Information?

To report an issue or for additional questions and assistance, please contact us at:

Within Denver, dial 3-1-1

Outside of Denver, dial 720-913-1311


Colorado’s call line for general questions about COVID-19 provides answers in many languages including English, Spanish (Español), Mandarin (普通话) and more.

303-389-1687 or
1-877-462-2911 (answers in English only)

 If you need medical attention, contact a health care provider.


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