Overall, after careful deliberation and analysis, the city is gradually moving from an emergency response phase into one of relief and recovery. This does not mean that COVID-19’s threat to public health has passed – it remains very real – but city and community leaders are planning and beginning to implement a path forward that preserves community health and safety while balancing it with economic well-being.
Face coverings (masks) are a crucial part of these safety measures. Your face covering protects me and my face covering protects you. Many Denver residents have already adopted the face covering guideline, but we need everyone to continue to do their part to keep everyone safe.
People with COVID-19 can spread the virus before symptoms appear and asymptomatically. Both groups can unknowingly spread the virus to others.
The face covering order mandates that any person, including children over the age of three, must wear a face covering in specific public settings.
You must wear a face covering when:
Face coverings are encouraged at all other times while out in public. For specific guidance, please consult the public health order.
Residents need to take this face covering order seriously, as they did with the stay at home order. Multiple city agencies will be involved in enforcement, with the goal of 100% compliance and keeping everyone safe through education first.
Businesses that are not observing the order may be reported to 3-1-1 for lack of signage, or because employees or customers are not compliant. Reports submitted to 311 will be forwarded to the Denver Department of Public Health and Environment. Face covering signage for businesses is available at denvergov.org/covid19.
Individuals who are not wearing face coverings may be reported to 311. Anyone not wearing a face covering as mandated in the Order could be fined up to $999 and could be subject to additional civil penalties. The city will also use 311 data to determine where more education is needed.
The City and County of Denver is adapting many services to ensure residents have access to the services they need during COVID-19 in a safe and effective way. Most city services can be conducted online or via phone. For a list of available online services, visit Denvergov.org or call 311.
The city is working in partnership with a number of nonprofit, philanthropic and private industry partners to ensure everyone is cared for during the epidemic. Visit the city’s Relief Support Resources page on Denvergov.org to find resources for: older adults, businesses, jobs, food, health and wellness, housing, people living with disabilities, transportation and mobility, youth and other resources.
For more information on testing, please visit the link below:
The city is gradually moving from an emergency response phase into one of relief and recovery. As of Wednesday, May 6, 2020, face coverings are mandatory while inside of or waiting in line to enter any retail or commercial business, or any location or facility offering government of health care services, and waiting for or riding on public transportation.
On May 9, 2020, many businesses will be allowed to re-open with 50% of employees if able to maintain six-foot physical distancing, abide by the face covering order and other guidelines.
Everyone is urged to stay at home unless absolutely necessary. We know this is a big ask of our residents and businesses, but it is a necessary step to ensure the health and safety of our community.
To report an issue or for additional questions and assistance, please contact us at:
Within Denver, dial 3-1-1
Outside of Denver, dial 720-913-1311
Colorado’s call line for general questions about COVID-19 provides answers in many languages including English, Spanish (Español), Mandarin (普通话) and more.
COHELP@RMPDC.org (answers in English only)
If you need medical attention, contact a health care provider.