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Guidance For Residents

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What does the current Safer at Home Order look like in Denver?

On October 27, 2020,  the City and County of Denver received a letter from the Colorado Department of Public Health & Environment (CDPHE) stating that city has been moved to the more restrictive Safer at Home Dial Level 3.  The city's public health order was updated to reflect this move. This move is in response to rapidly increasing case incidents, positivity rates, and hospitalizations. Learn more about the state’s dial framework

Denver and the region’s COVID-19 case rates are at record highs and caused by widespread community transmission. Due to this quick and steady rise in cases, additional measures must be put in place to prevent Denver from being moved into the most restrictive phase, Stay at Home. Face coverings and less congregating are proven strategies for reducing the spread of COVID-19. 

On October 16, 2020, the Face Covering Order, was revised to include stricter guidelines, including a requirement to wear a face covering in outdoor settings when a person is with anyone outside of their household, and when proper social distancing cannot be maintained.

The new public health measures require people to wear face coverings in more settings and aligns with the states' recommendations on the number of people who can gather. Those numbers are limited to 10 people from no more than two different households. The tougher public health orders are effective immediately until further notice.

Additional Level 3 restrictions include:

  • Restaurants may operate at 25% of the posted occupancy-limit indoors not to exceed 50 people excluding staff, whichever is less, per room. This is down from 50% capacity.
  • Places of worship and life rites may operate at 25% capacity or 50 people.
  • Non-critical manufacturing and offices drop from 50% to 25% capacity.
  • Retail drops from 50% to 25% capacity.
  • Personal services move to 25% from 50% capacity.
  • Indoor events may operate at 50% capacity or 25 people, whichever is fewer.

Read the press release, the updated Face Covering Order (PDF), and the updated Public Health Order (PDF).

Protecting Yourself, Family, & Community

Face coverings (masks) are a crucial part of these safety measures. Your face covering protects me and my face covering protects you. Many Denver residents have already adopted the face covering guideline, but we need everyone to continue to do their part to keep everyone safe.

People with COVID-19 can spread the virus before symptoms appear and asymptomatically. Both groups can unknowingly spread the virus to others.

The face covering order mandates that any person, including children over the age of three, must wear a face covering in public settings.

You must wear a face covering when:

  • Inside, or in line to enter, any retail or commercial business, or any facility to receive government, or healthcare services;
  • As a passenger on or while waiting for public transportation, paratransit vehicle, taxi, private car service, ride-sharing vehicle, or any other vehicle for hire;
  • You are working at a retail or commercial business or performing critical government functions.
  • Outside where distancing between people from different households is not possible
    • Does not apply to people when they are by themselves or when with members of the same household.
    • Exemption for organized youth and adult sports provided they have plan in place that addresses certain protective measures and provided they don face coverings when not actively playing/practicing

The use of masks and face coverings has been the most effective way to reduce person-to-person spread of coronavirus. Anytime you are with others outside of your immediate household, face coverings should be worn, and social distance should be maintained.

For specific guidance, please consult the public health order.

Enforcing the Public Order

Residents need to take this face covering order seriously, as they did with the stay at home order. Multiple city agencies will be involved in enforcement, with the goal of 100% compliance and keeping everyone safe through education first.

Businesses that are not observing the order may be reported to 3-1-1 for lack of signage, or because employees or customers are not compliant. Reports submitted to 311 will be forwarded to the Denver Department of Public Health and Environment. Face covering signage for businesses is available at

Individuals who are not wearing face coverings may be reported to 311. Anyone not wearing a face covering as mandated in the Order could be fined up to $999 and could be subject to additional civil penalties. The city will also use 311 data to determine where more education is needed.

Finding Relief Support & Resources

The City and County of Denver is adapting many services to ensure residents have access to the services they need during COVID-19 in a safe and effective way. Most city services can be conducted online or via phone. For a list of available online services, visit or call 311.

The city is working in partnership with a number of nonprofit, philanthropic and private industry partners to ensure everyone is cared for during the epidemic. Visit the city’s Relief Support Resources page on to find resources for: older adults, businesses, jobs, food, health and wellness, housing, people living with disabilities, transportation and mobility, youth and other resources.


Sign up for Colorado’s Exposure Notifications Service!

One of the key tools to fight COVID-19 and slow its spread is right in your pocket. CO Exposure Notifications is a free and voluntary service developed in partnership with Google and Apple that can notify users of possible exposure to COVID-19. 

Need to report a single case of COVID-19 in an employee?

The Denver Department of Public Health & Environment (DDPHE), Denver’s local public health department, is coordinating with local, state, and federal agencies as well as other local partners to provide accurate information about COVID-19. We are continually augmenting the City of Denver’s response plans for COVID-19 and taking measures to reduce local transmission, share resources, and provide accurate communication.

Please review and adhere to these requirements in the event of a single suspected or confirmed case of COVID-19 in an employee.

Need to report a COVID-19 outbreak?

The Denver Department of Public Health & Environment and Denver Public Health are committed to collaborating with local businesses and organizations to investigate and control COVID-19 outbreaks.

To report an outbreak of COVID-19 (2 or more cases) in a Denver workplace or organization, please complete our online form. We will review the information submitted, and you or the workplace will be contacted by a representative within 24 hours to discuss the next steps.

If you have urgent questions or need immediate assistance before we follow-up, please email or call 3-1-1 (720-913-1311).



The City and County of Denver has enacted the "Adoption of Level Red-Severe Risk" Public Health Order. Effective at 5 p.m. Friday, November 20, the State is requiring Denver to adopt greater restrictions pursuant to the amended Colorado Public Health Order

All public and private gatherings of people who are not members of a single household are prohibited except for limited purposes.

Denver’s tougher face-covering mandate, issued on October 16, 2020, is also still in effect until further notice.

Have Questions or Looking For More Information?

To report an issue or for additional questions and assistance, please contact us at:

Within Denver, dial 3-1-1

Outside of Denver, dial 720-913-1311


Colorado’s call line for general questions about COVID-19 provides answers in many languages including English, Spanish (Español), Mandarin (普通话), and more.

303-389-1687 or
1-877-462-2911 (answers in English only)

 If you need medical attention, contact a health care provider.