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Recovery Support & Resources


 
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With many businesses opening back up, the city continues to work in partnership with a local nonprofit, philanthropic, and private industry partners to serve Denver’s needs. If you need additional assistance, please contact 311/211.


Resources for Denver Businesses

Additional Assistance for Businesses

Colorado Artist Relief Fund

The Colorado Artist Relief Fund is a partnership between Denver Arts & Venues, The Andy Warhol Foundation for the Visual Arts, Colorado Creative Industries and RedLine Contemporary Art Center. Please visit RedLine’s website for more information and to apply for the Colorado Artist Relief Fund. Please note, this is a new partnership with continued relief support, but not a new fund.

NOTICE TO CURRENT & POTENTIAL APPLICANTS: Due to an overwhelming amount of applications, the Colorado Artist Relief Fund has been temporarily closed. In the meantime, individuals, foundations and organizations can contribute to the Colorado Artist Relief Fund. If foundations or corporations are interested in partnering on this initiative, they should contact louise.martorano@redlineart.org.

VISIT THE IMAGINE 2020 ARTIST ASSISTANCE FUND

  • City-wide program
  • Provides loans from $5,000-$50,000
  • Provides lending capital and support services to small businesses to support their stabilization efforts
  • Focus on targeted industries located in most vulnerable neighborhoods as identified by Denver’s Neighborhood Equity & Stabilization Team

Small Business Association (SBA)  Economic Injury Disaster Loans are available for qualifying businesses in Colorado suffering from substantial economic injury due to COVID-19. Learn more here:

LEARN ABOUT DISASTER SUPPORT FOR SMALL BUSINESSES

Considerations for Low Occupancy Buildings

  • U.S. Department of Energy's presentation on managing buildings during a shutdown  
  • The Institute for Market Transformation (IMT) has a checklist for managing office buildings during COVID-19 
  • IMT has a template for tenant engagement recommendations for low-occupancy buildings

Safety & Lowering Virus Transmission

Saving Energy to Save Money  

Saving Water in Buildings

Sales and Use, Occupational Privilege, Seat Taxes

The City and County of Denver will continue to waive the 15% penalty for late payment for sales and use, occupational privilege, and facility development admissions (seat) taxes.

  • Businesses must still file their April tax returns and remit the tax funds within 30 days of the due date (penalty will be waived if tax returns are filed and taxes remitted by June 15th for seat tax and June 20th for sales, use and occupational privilege taxes). 

This is the third consecutive month in which the Department of Finance (DOF) has waived the 15% late penalty to provide relief to businesses. DOF will evaluate the extension of the waiver on a month-by-month basis. 

LEARN MORE ABOUT TAX PAYMENTS


2020 Business Personal Property Declaration Filing Deadline Extension

The 2020 Personal Property Declaration filing deadline will be extended from April 15, 2020, to June 15, 2020, as allowed by Governor Polis’ Executive Order (XO) #D 2020 022.


Real Property Tax Relief Efforts for Residents and Businesses

Governor Jared Polis’ Executive Order #D 2020 031 authorizes county treasurers to extend the waiver of interest on late payment of property taxes through April 30, 2020. The action also allows property owners who had previously chosen to pay property taxes all at once to pay in installments.

Effective immediately, Denver will:

  • Waive 100% of late payment interest through April 30, 2020 (original order was through April 20).
    • Property owners who have not yet paid the first installment of property taxes may now pay their first installment on or before April 30 with interest waived. The second installment is due June 15, 2020.
    • Property owners who intended to pay in full on April 30 may still do so or may now choose to pay in two installments. The first half is due April 30 and the remainder is due June 15, 2020.
       
  • READ THE PRESS RELEASE
  • MORE ABOUT REAL PROPERTY TAX RELIEF EFFORTS (PDF)


 

Variance Requests

The City and County of Denver variance request process holds public health as the top priority in the consideration of all requests. Please be aware that the process requires extensive review and consideration and may take several weeks to complete. Additionally, the processing of requests may be paused or delayed at any time based on trends with virus data. Priority consideration will focus on requests submitted by industry organizations, as these variances if granted will impact the greatest amount of opportunity.

 
 

Resources for Residents

Additional Assistance for Residents

Register with the Department of Safety

The Denver Department of Public Safety provides residents with disabilities an opportunity to submit information about themselves or other members of their household who have disabilities in order to help 911 respond appropriately during an emergency. Personal information will remain confidential and will give officers advance warning about any pertinent information prior to responding during an emergency.

Register With the Department of Safety


Electronic Device Support

If you use life-support devices that depend on electricity, notify the Denver Department of Public Safety and your electricity provider to see if you can be placed on priority reconnection.

For questions specific to the disability community, please email DisabilityAccess@denvergov.org.

Abuse and Neglect of Older &
At-Risk Adults

With the support of community members like you, we help adults age 18 and older stay safe and well by investigating reports of abuse and neglect. We collaborate with the Denver Police Department, Denver City Attorney’s Office, and Denver’s District Attorney’s Office to evaluate and intervene when needed to protect adults in our community.

If you believe someone in Denver is a victim of adult abuse, neglect, or exploitation, call us at 720-944-4DHS (4347).

Learn more about protections and reporting of elder abuse.


Food Assistance for Older Adults

  1. Aging and Disability Resources for Colorado Office
    All older Coloradans seeking assistance getting nutritious food1.844.COL.ADRC (1.844.265.2372)
  2. Hunger Free Colorado
    720-382-2920
    (especially for Metro Denver Food Pantries)
  3. Meals On Wheels
    (303) 297-0408

Seniors Only Shopping

These Colorado grocery stores are offering special hours for older adults:

  • Dollar General: the first hour after opening
  • King Soopers: Monday, Wednesday, & Friday from 7 - 8 am
  • Safeway and Albertsons: 7 a.m. - 9 a.m.
  • Target: the first shopping hour of every Wednesday morning
  • Walmart: Opening one hour early every Tuesday
  • Whole Foods: one hour before the store opens to the public

Be sure to call or double-check the hours at your specific store before heading out.

Colorado PEAK: Public Assistance Benefits in Denver

Denver residents in need of food, cash, medical, and/or child care assistance may apply online through Colorado PEAK at www.colorado.gov/PEAK. Through Colorado PEAK, you may also reapply, submit documents, and check the status of your application. To access a paper application, download one in English or Spanish, then submit the completed paper application by mailing it to 1200 Federal Blvd. Denver, CO 80204. Please keep in mind an interview by phone may be required to finalize the process and issue the benefits.

Programs accessible through Colorado PEAK include:

  • Food assistance (SNAP)
  • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
  • Colorado Child Care Assistance Program (CCCAP)
  • Aid to the Needy Disabled (AND)
  • Colorado Works (CO Works) (state name for Temporary Assistance for Needy Families or TANF)
  • Health First Colorado (Colorado Medicaid)
  • Child Health Plan Plus (CHP+)
  • and many more


Please Note*:
Anyone can connect to Colorado PEAK online 24 hours a day, seven days a week with a smartphone, tablet, or computer. PEAK is safe and secure, which means your information is protected. You may also Google “Colorado PEAK” to reach the site.

 

Denver Human Services

ALL Denver Human Services facilities will be closed to the public beginning Thursday, March 19, 2020, until further notice.

Outreach workers at partner organizations have also been recalled. Denver Human Services is locally run and state-supervised. The decision to temporarily close DHS facilities was made in accordance with guidance from the Colorado Department of Human Services.

While in-person transactions will be unavailable, staff will continue to offer critical support and safety services for Denver’s families through online and phone services from 8 a.m. to 4:30 p.m. Monday through Friday. Services and transactions accessible online or by phone  through www.denvergov.org/humanservices or 720-944-4DHS (4347) include:

  • Applying for benefits (food, cash, medical, child care assistance, RTD Live)
  • Reporting changes
  • Submitting documents
  • Checking benefits status
  • Paying child support
  • Access information about rental assistance
  • Download applications for energy assistance and property tax relief

To report child abuse or neglect, call 1-844-CO-4-KIDS (1-844-264-5437).

If you suspect that an older adult — or any adult that is considered "at-risk" -- is being abused, neglected, or exploited, call our Adult Protective Services hotline at 720-944-4DHS (4347).

Essential operations will continue during this closure and many events and public meetings will proceed as virtual or call-in events. A regularly updated list of current closures, cancellations, and postponements can be found at www.denvergov.org.

While service delivery for Denver Human Services is changing, Denver shelters and services for people experiencing homelessness remain open to the public. As Denver anticipates a spring snowstorm, residents are encouraged to access existing shelters. Anyone needing access to shelter or anyone who encounters someone who needs shelter access can call 2-1-1 (between the hours of 8 a.m. and 5 p.m. Monday through Friday) to be connected to available resources, including transportation assistance for those who are homeless and have disabilities. In an emergency, always call 9-1-1. 


Given circumstances caused by the presence and spread of the novel Coronavirus, it is possible that there may not be anyone available at Denver Human Services to accept service of legal documents, including subpoenas. 

For the next several months, should there arise a need to serve legal documents on Denver Human Services and no one is available on site to accept service, we respectfully request that you serve these documents via the use of email. 

Please email your legal documents to:

and 

Also note that by accepting these documents by email, Denver Human Services, the City and County of Denver, and any individual employed by Denver Human Services referenced in any such document retains all rights to lodge any legal objection as to the form, timing, and substance of the served document(s).  Thank you for your understanding and cooperation.  

Watch the "How to Continue Accessing Our Services video for more information.


Document runner service offered to new customers without internet

We recognize many people in need of assistance may lack the resources to access online applications. Denver Human Services is bringing the process to you by piloting a document runner service for new applicants who need application paperwork and cannot access it due to our facility closures and/or mobility issues.

People who need an application can call our special document delivery hotline, 720-944-1520, between 8 a.m. and 4:30 p.m. on weekdays, and our document delivery team will leave an application at their door. Once the application is completed, residents just place it in the provided, sealed envelope and call the same hotline to schedule pick up.

This service is available to Denver residents in need of paper applications for assistance with food (TANF/SNAP/Medicaid), child care (CCAP), utilities (LEAP), EBT cards, and child support services.

Note that this service is provided only for new clients. Those with existing DHS cases should call 720-944-4DHS (4347) or contact their eligibility technician directly. For those with internet access, visit www.denvergov.org/humanservices.

 
 

How To Help

Donate or Volunteer

The City and County of Denver has partnered with Mile High United Way to make it easy to help.

  • Volunteer from home: Learn about virtual volunteering.
  • Volunteer in person: for those who are young, healthy, and showing no symptoms of the virus, Mile High United Way's nonprofit partners need volunteers to help to prepare meals, distribute supplies and help keep our local shelter facilities clean and safe. Learn more.
  • Community Partners: If you need volunteers, email volunteer@unitedwaydenver.org to submit specific information on your volunteer needs and shift times. 

Denver Department of Public Health & Environment is not currently hiring or soliciting volunteers for Contact Tracing, as we are managing with internal and partner resources. If DDPHE does begin seeking volunteers or hiring staff for Contact Tracing, we will post a link on this site. Please check back in the future, and we appreciate all of the offers of support we have received thus far!

  • Spark the Change Colorado has partnered with the State of Colorado to help match volunteers and organizations who need volunteers through the COVID-19 response. Visit https://helpcoloradonow.org/ to learn more. Volunteers: If you'd like to sign up to volunteer, Please fill out the Volunteer Registration form.
  • Community Partners: If you're a community partner or government agency that would like to post volunteer opportunities and request volunteers, submit a Community Partner Volunteer Needs Request.

A Little Help is a local nonprofit connecting neighbors to help older adults thrive. They are looking for older adults who need a little help with grocery shopping and/or prescription pick-up and delivery, as well as phone calls to check-in and for social connection.

Help spread the word to neighbors in need!

Volunteering

Volunteers are needed for:

  • Grocery shopping and delivery
  • Prescription pick-up and delivery
  • Help with yard work or snow shoveling
  • "Care calls" - Phone calls to older adults who are staying home and might not have anyone to talk to. Phone calls help provide a safety and wellness check and offer a form of safe social engagement.

Must pass background check.

Register online to volunteer.

Contact us for questions and help spread the word!

www.alittlehelp.org 
https://www.alittlehelp.org/content/covid-19-updates (COVID-19 updates)
720-242-9032
@alittlehelpco

Donate Funds

Not everyone is able to volunteer in person, so a donation account is already established to accept donations. These donations will help our shelters and other service providers purchase much-needed supplies.

Donate Through The Mile High United Way

The Colorado COVID Relief Fund is hosted by the State of Colorado and Mile High United Way. The fund will be overseen by a committee of community leaders from across Colorado and will be providing aid to support Colorado communities and organizations affected by the recent outbreak of COVID-19. Funds will provide flexible resources to organizations in our state working with communities who are disproportionately impacted by the outbreak. Donate to the Colorado COVID Relief Fund

 

Support Denver’s Small Businesses Effected by COVID-19.

Pledge your support for Denver's small businesses.

Donate Blood & Other Ways To Give

The nation's blood banks are urging healthy individuals to donate blood.

Blood drives are critical to ensuring an adequate supply of blood to treat trauma patients and people in hospitals who need emergency surgery; however, blood drives at workplaces and college campuses across the country have been canceled in recent weeks, limiting the nation's blood supply.

Social distancing guidelines allow people to leave home for the necessities -- donating blood is a necessity.

If you are a healthy individual, it’s important to donate blood if you can. Volunteer blood donors are the only source of blood for those in need. (One donation can help save the lives of up to 3 people.)

Individuals donating blood should be in good health and should not donate if they are sick, exhibiting symptoms of COVID-19 or believe they may have been exposed to someone with COVID-19.

Blood collection processes follow policies established by the Food and Drug Administration (FDA) to keep donors and patients safe.

Schedule an appointment or find a local blood donation center:

denverdelivered.com

Lost City has partnered with Denver Food RescueFocus Points Family Resource Center, Bondadosa (a food delivery service) and Friends and Family to cook and deliver free meals to low-income folks impacted by COVID-19 in the Denver metro area. 


DenverDelivered.com is a collective of 501c3's and for-profits.

For information, please contact:

Kevin Galaba, volunteer
720-838-3980
kevin.galaba@gmail.com

The City of Denver has a vast array of service providers, community groups, and individuals who are critical in addressing food insecurity for our community.  To promote the health of those being served and to prevent issues such as food contamination, litter, rodent activity, and other public health and environmental hazards, Denver Parks & Recreation (DPR) and the Denver Department of Public Health & Environment (DDPHE) have established voluntary guidelines for charitable food providers (CFPs).  These voluntary guidelines are intended for charitable food operations that prepare or serve food to the public outside a commercial kitchen such as in a park, outside a church, or in any other public setting. 

COVID-19 Controls: Maintain social distance as much as possible during charitable food service operations; restrict ill staff from participating; ensure ample supply of hand sanitizer and is available for use by people distributing food and those consuming, and set up a portable hand washing station if possible.

  • One or more CFP staff should remain on-site for the duration of the event to oversee the proper disposal of litter to the extent possible.
  • No liquids except for clean water shall be discharged on to the ground.
  • If unpackaged foods are handled or served by the CFP, a temporary handwashing station (PDF) (p. 4 of the link) with hot and cold water under pressure, soap and paper towels and effective greywater collection should be provided and used.  If only prepackaged food is served, CFPs should at a minimum provide a means of hand sanitizing for servers and patrons. 
  • Food handlers must adhere to safe hygiene, hand washing, safe food temperatures, and other food handling practices as described in the Denver Food Establishment Rules & Regulations, Ch. 23 DRMC.
  • No self-service of food by patrons is allowed.
  • Charitable food events must not involve open cooking or food preparation unless operating off a licensed food truck or cart. The food that is served must be prepared in advance offsite at a non-residential kitchen that is maintained in a clean and sanitary manner.
  • Charitable food events are subject to inspection by DDPHE and DPR if in City parks and shall cooperate with city officials during inspections. 
  • CFPs must observe traffic safety laws and motor vehicle parking and stopping rules.CFPs should make efforts to operate on hard surfaces while not restricting the ability to pass through.
 

Questions?

 CO-HELP

Colorado’s call line for general questions about COVID-19 provides answers in many languages including English, Spanish (Español), Mandarin (普通话) and more.

303-389-1687 or
1-877-462-2911

COHELP@RMPDC.org (answers in English only)


 If you need medical attention, contact a health care provider.

 

Need to report a COVID-19 outbreak?

The Denver Department of Public Health & Environment and Denver Public Health are committed to collaborating with local businesses and organizations to investigate and control COVID-19 outbreaks.

To report an outbreak of COVID-19 in a Denver workplace or organization, please complete our online form. We will review the information submitted, and you or the workplace will be contacted by a representative within 24 hours to discuss the next steps.

If you have urgent questions or need immediate assistance before we follow-up, please email ddpheoutbreak@denvergov.org or dph_outbreak@dhha.org, or call 3-1-1 (720-913-1311).