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Denver 311: Navigating City Services


Denver 311 provides residents with an effortless, accessible way to navigate city services. Our contact center staff demonstrate unparalleled customer service values, are leaders in innovative problem-solving, and deliver an unprecedented commitment to assist.

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Access 311 Services Directly Online

Want fast access to 311 Services in the City and County of Denver? Visit PocketGov.com now to report an issue or get answers to common questions on your desktop or mobile device. Get started by visiting the link below:

Or Contact 311 By Phone
Within Denver Dial: 3-1-1
Outside Denver: 720-913-1311
 

Information Submitted to 311

During a session with Denver’s online customer portal, pocketgov.com, a user may affirmatively submit information to the City and County of Denver by, among other means, reporting a problem or asking a question, filling in and submitting online forms, emailing a 311 contact center agent, or electing to personalize pocketgov.com and use it as a customized portal. The city encourages users of its mobile web application, website, and other digital applications to only provide information that is required or requested, and to avoid including unneeded, personally identifiable information (PII), such as social security numbers.

 

Hours of Operation

Monday to Friday
7:00am - 8:00pm

Saturday and Sunday
8:00am to 5:00pm

City Holiday Closures


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