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Paying online with Internet Explorer 9 or earlier versions?

The City of Denver recently implemented a security enhancement to better protect our online payment processing system. As a result of this enhancement, we are no longer able to accept internet traffic from browers that are not using up-to-date encryption protocols. If you are using Internet Explorer 9 or below, please upgrade your browser so you can access the online payment service.

To update your browser to the latest version of Internet Explorer, visit

If you are an internal city customer, please contact the help desk for upgrade assistance. 

If you continue to have issues, please contact Jill Brown at