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Transit Amenity Program — Dockless Mobility Vehicle Pilot Permit Program

Program Updates August 2019

Based on rider behavior observed and feedback received through Denver’s Dockless Mobility Pilot Permit Program, Denver Public Works made an ordinance change recommendation to Denver City Council to prohibit electric scooters on sidewalks.

With the change approved in late August, people on scooters now follow the same rules as people on bikes and electric bikes and should ride in the street and in bike lanes. (Please note, electric scooters remain prohibited from riding on the 16th Street Mall.) This change more closely aligns with state law signed in May and provides more consistency in enforcement.


The Dockless Mobility Pilot Program, originally set to wrap up on July 31, 2019, has been extended while details of an ongoing program and a final-report out of data on the pilot, are being finalized. Denver Public Works anticipates starting a new, ongoing permit program in October 2019.

The City and County of Denver is exploring new ways of providing flexible, affordable, and accessible multi-modal transportation options for all. To support this goal, (DPW) is initiating a Dockless Mobility Vehicle Pilot Permit Program through the existing Transit Amenity Program, which permits the placement of amenities at transit stops to encourage the use of public transportation.

This program will allow the City to test innovative strategies and technology while assessing whether those new options help achieve the City’s stated mobility goals including a reduction of single-occupant vehicle commute trips from 73% to 50% by 2030.

The pilot program launched Summer 2018. Applicants to the program may apply for one-year, revocable permits for operation of

  • Dockless Vehicles – Bicycles/E-Bicycle
  • Dockless Vehicles – E-scooters/Other Approved Dockless Mobility Vehicles

DPW will continuously audit the program throughout its duration to ensure that all companies with deployed dockless vehicles are appropriately permitted to be operating in the public right of way.

 

Share your thoughts about Denver's electric scooters and dockless bikes

Comments received will help determine if adjustments should be made to the pilot program.
 

 

General program guidelines for users

  • Bicycles must follow the rules of the road and local laws when in use.
  • Electric scooters are permitted to ride in the street and in bike lanes..
  • Users must observe and respect all designated “no ride/no parking areas”
  • This program is being permitted through Public Works' existing Transit Amenity Program and operators will be continuously required to make vehicles available at these locations (bus or light rail). Users are encouraged to return vehicles to these locations.
  • All dockless vehicles must be parked in a manner that does not impede pedestrian clear paths or access in the right of way (sidewalk area or street) or block the boarding or departure of transit users.

If a scooter or bike is blocking public sidewalk access or is on private property, please contact the operator directly for the fastest removal or adjustment of vehicles. Contact information for each operator is below. The color behind the name corresponds to the primary color of the bike/scooter to help callers identify which operator to contact.

Bikes

Scooters

  • Lime (Green): 1-888-LIME-345 or support@limebike.com
  • Bird (black and white): 866-205-2442 or hello@bird.co
  • Lyft (black and purple): 1-877-452-6699
  • Razor (red and black): 833-LASTMILE
  • Spin (orange and black): 1-888-262-5189

Continue to check back here for any updates to the pilot program as it progresses.

 

 

Program Updates February 2019

  • Following the introduction of a Dockless Mobility Pilot Program in August 2018, Denver Public Works released this midpoint report-out of data on the pilot program (PDF). 
  • Denver’s Dockless Mobility Pilot Program explores new ways of integrating dockless scooter and e-bike technologies into our transportation network and tests these new innovations for their ability to offer flexible and affordable options that meet Citywide mobility goals like the reduction of single occupancy vehicle use. Read an overview of the program (PDF – Summer 2018)
  • The next step of the  pilot program was announced in February 2019 with a dynamic fleet sizing policy that allows for modest increases, or potential decreases, of dockless fleet sizes, based on vehicle utilization performance measures. Read the policy here (PDF)

Additional Resources

Please fill out the application, print and sign, then submit with other materials by email to pwpermits@denvergov.org along with payment.