The City and County of Denver is exploring new ways of providing flexible, affordable, and accessible multi-modal transportation options for all. To support this goal, (DPW) is initiating a Dockless Mobility Vehicle Pilot Permit Program through the existing Transit Amenity Program, which permits the placement of amenities at transit stops to encourage the use of public transportation.
This program will allow the City to test innovative strategies and technology while assessing whether those new options help achieve the City’s stated mobility goals including a reduction of single-occupant vehicle commute trips from 73% to 50% by 2030.
The pilot program launched Summer 2018 and will run for one year. Applicants to the program may apply for one-year, revocable permits for operation of
- Dockless Vehicles – Bicycles/E-Bicycle
- Dockless Vehicles – E-scooters/Other Approved Dockless Mobility Vehicles
DPW will continuously audit the program throughout its duration to ensure that all companies with deployed dockless vehicles are appropriately permitted to be operating in the public right of way.
General program guidelines for users
- Bicycles must follow the rules of the road and local laws when in use.
- E-scooters are considered “toy vehicles” and are not allowed in the bike lanes or in general traffic. People riding e-scooters should yield to pedestrians in all situations.
- City and County of Denver staff are actively working to evaluate current ordinance language and determine the best location for users to operate these types of toy vehicle in the public right of way in order to maintain both public safety and infrastructure. Safety for all users of our transportation network is of utmost priority as we review options and evaluate the pilot program.
- Users must observe and respect all designated “no ride/no parking areas”
- This program is being permitted through Public Works' existing Transit Amenity Program and operators will be continuously required to make vehicles available at these locations (bus or light rail). Users are encouraged to return vehicles to these locations.
- All dockless vehicles must be parked in a manner that does not impede pedestrian clear paths or access in the right of way (sidewalk area or street) or block the boarding or departure of transit users.
If a scooter or bike is blocking public sidewalk access or is on private property, please contact the operator directly for the fastest removal or adjustment of vehicles. Contact information for each operator is below. The color behind the name corresponds to the primary color of the bike/scooter to help callers identify which operator to contact.
- Lime (Green): 1-888-LIME-345 or firstname.lastname@example.org
- Bird (black and white): 866-205-2442 or email@example.com
- Lyft (black and purple): 1-877-452-6699
- Razor (red and black): 833-LASTMILE
- Spin (orange and black): 1-888-262-5189
Continue to check back here for any updates to the pilot program as it progresses.