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About Denver Human Services

One in three people in Denver turn to us for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being. Every day, our caring, trained professionals work with our community to protect those in harm’s way and help all people in need.


At Denver Human Services, we envision a healthy community where people are connected, supported, safe, and well. In collaboration with our community, clients, and workforce, we developed a strategic vision framework to guide our work over the next three years. Called Human Together, the framework outlines five strategic goals:

  1. Increasing equity and access
  2. Ensuring safety and wellness
  3. Improving connectivity
  4. Encouraging economic resilience
  5. Supporting our workforce

We invite you to review Human Together and partner with us in building well-being and resiliency for every child, adult, and senior in Denver.

Our leadership team guides our staff as we fulfill our mission of partnering with the community to protect those in harm’s way and help all people in need. Our leaders also oversee strategic visioning and planning, service delivery, policy development, and compliance. In addition, they ensure coordination with our many city, county, state, federal, nonprofit, and legislative partners.

Our executive management team includes:

  • Don Mares, Executive Director
  • Jennifer Yeaw, Chief of Staff
  • Bettina Schneider, Deputy Executive Director & Chief Financial Officer
  • Joe Homlar, Deputy Executive Director, Protection & Prevention
  • Todd Jorgensen, Deputy Executive Director, Assistance Programs
  • Julie Smith, Director of Marketing & Communications
  • Katie Smith, City Attorney’s Office, Director of Human Services Section
  • Kat Barker, Director of Human Resources

We also employ a legislative liaison, who aids in developing and implementing public policy and educating the community about the impact of those policies for our work.

Denver Human Services is our city’s investment in the potential of its people. We serve our community through the following programs and divisions:

  • The Administration Division is responsible for the overall management of the department and includes the offices of the executive director and deputy managers.
  • Child Support Services is responsible for ensuring quality and timely child support services and resources.
  • Child Welfare is responsible for providing child protection services, adoption, and foster care resources, and advocacy for Denver youth and children.
  • Adult Protective Services provides protection services, resource, and advocacy for seniors.
  • The Community Outreach and Resource Engagement Division works with community partners to bring increased access to assistance, benefits, nutrition, and other wellness services to the neighborhoods that need it most. 
  • The Family and Adult Assistance Division is responsible for providing food, cash, and medical benefits assistance, as well as other help to Denver residents.
  • The Financial Services Division is responsible for providing timely and accurate financial services, contracting services, and fiscal management.
  • The Performance Improvement and Accountability Division oversees fraud investigations, internal audits, and Peak Performance improvement initiatives.


Human Together

Denver Human Services Strategic Vision Framework


Boards & Committees

The Board of Human Services advises the executive director about issues that are core to our vision and values, including our strategic goals, annual budget, and policy and operational priorities.

The Denver Welfare Reform Board has the full authority and power to promulgate and adopt any policies, rules, or regulations pertaining to the functions, duties, and responsibilities of Denver Human Services related to welfare reform consistent with state and federal law.


The Advisory Committee for Housing People Experiencing Homelessness counsels the city on best practices, strategies, and innovations for housing those experiencing homelessness. 

The Mill Levy Advisory Council makes recommendations to our executive director on how best to address the needs of Denver residents with intellectual or developmental disabilities.



Together, we’ve got this.


Join Our Team

Be a part of the city you love. Explore careers and job opportunities at Denver Human Services.


Do Business With Us

We contract with individuals, businesses, organizations, and other agencies to provide services and resources for Denver residents.


Locations and Hours

Learn about our three locations, walk-in services offered, hours of operation, parking info, and more.


Privacy Notice Policy

Our Notice of Privacy Practices describes how medical and/or personal health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

El Aviso de prácticas de privacidad (PDF) describe cómo la información médica y/o personal de salud sobre usted se puede usar y divulgar y cómo usted puede tener acceso a esta información. Por favor lea con cuidado.

Citywide Colorado Open Records Fee Policy

In order to pay for the cost of staff, custodians of public records within the City and County of Denver may charge for research and retrieval time necessary to respond to requests for records under the Colorado Open Records Act (“CORA”).  Pursuant to C.R.S. §24-72-205(6), effective July 1, 2014, staff time may be charged at a rate not to exceed $30.00 per hour.  There shall be no charge for the first hour of time for research and retrieval of records.

To learn more, please review our Citywide Colorado Open Records Fee Policy. To make a CORA records request, email



Main Office, Richard T. Castro Human Services Center
1200 Federal Blvd.
Denver, CO 80204


Customer Service

720-944-4DHS (4347)

If you need Colorado Relay/TTY services in Denver, please call 711. If you need Spanish-language relay services, please call 800-337-3242.


City Assistance

Call 3-1-1

Outside Denver: 720-913-1311
Emergencies: 911
TTY Service: 720-913-8479





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