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About Denver Human Services

One in three people in Denver turn to us for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being. Every day, our caring, trained professionals work with our community to protect those in harm’s way and help all people in need.

 
 

At Denver Human Services, we envision a healthy community where people are connected, supported, safe, and well. In collaboration with our community, clients, and workforce, we developed a strategic vision framework to guide our work over the next three years. Called Human Together, the framework outlines five strategic goals:

  1. Increasing equity and access
  2. Ensuring safety and wellness
  3. Improving connectivity
  4. Encouraging economic resilience
  5. Supporting our workforce

We invite you to review Human Together and partner with us in building well-being and resiliency for every child, adult, and senior in Denver.

Denver Human Services is our city’s investment in the potential of its people. We serve our community through the following programs and divisions:

  • The Administration Division is responsible for the overall management of the department and includes the offices of the executive director and deputy managers.
  • Child Support Services is responsible for ensuring quality and timely child support services and resources.
  • Child Welfare is responsible for providing child protection services, adoption, and foster care resources, and advocacy for Denver youth and children.
  • Adult Protective Services provides protection services, resource, and advocacy for seniors.
  • The Community Outreach and Resource Engagement Division works with community partners to bring increased access to assistance, benefits, nutrition, and other wellness services to the neighborhoods that need it most. 
  • The Family and Adult Assistance Division is responsible for providing food, cash, and medical benefits assistance, as well as other help to Denver residents.
  • The Financial Services Division is responsible for providing timely and accurate financial services, contracting services, and fiscal management.
  • The Performance Improvement and Accountability Division oversees fraud investigations, internal audits, and Peak Performance improvement initiatives.

Our Leadership

Don Mares

Donald (Don) J. Mares

Don Mares is the appointed executive director of Denver Human Services (DHS), where one in three Denver residents receive support. Mares is revitalizing the vision of DHS by focusing on building a healthy community where everyone is connected, supported, safe, and well. He also currently serves as deputy mayor of the City and County of Denver for the second time in his career; he previously served in this role in 2016.

A Denver native, Mares was elected and served as Denver’s auditor from 1995 to 2003. He also served as an elected Colorado state senator and Colorado state representative from 1989 to 1995. Additionally, Mares has served as president and CEO of Mental Health Colorado, the state’s leading behavioral health advocacy and systems change organization, and in Governor Bill Ritter Jr.’s cabinet as executive director of the Colorado Department of Labor and Employment.

Mares is widely recognized for his work, most recently receiving the honor of induction into Denver Public Library’s César Chávez Leadership Hall of Fame. He has also received the Mental Health Corporation of Denver Outstanding Political Figure award, Labor’s Community Agency’s Community Service Award, and the Junior League Legislative Champion for Children award.

See Don's full bio

Jay Morein

Jay Morein

Jay Morein serves as the chief operating officer at Denver Human Services, where he supports and advises the day-to-day workings of the department, including direct oversight of the assistance, protection and prevention, and support services sections, and works to ensure alignment of operations with our strategic goals. He served as the department’s chief of staff from 2015 to 2019.

Morein started his human services career in 1981 as the chief accountant for Denver Human Services. His role quickly expanded to include budget development and management, and later, he was appointed as the agency’s deputy executive director. In 2009, Morein assumed the role of director of finance and administration for the Boulder County Department of Housing and Human Services and in 2011, he was tapped by the Colorado Department of Human Services to serve as director of the Office of Performance and Strategic Outcomes. In that position, Morein oversaw the $2.1 billion state human services budget, the audit division, the child welfare and food assistance quality assurance activities, and was instrumental in developing and implementing the statewide performance management system. Morein was deeply involved in the negotiation with the Administration for Children and Families for Colorado’s Title IV-E Waiver. On retiring from the State of Colorado, Morein was tapped by Casey Family Programs to consult with other states and tribes in their pursuit of Title IV-E waivers.

A Denver native, Morein and his wife June live in the Denver suburb of Parker and have four children—Rachel, LeAnne, Sarah, and Alex.

Judé Ligouri-Oliver

Judé Liguori-Oliver

Judé Liguori-Oliver brings more than 30 years of experience serving Denver children and families to her work. As deputy executive director of assistance, she is responsible for overseeing both the Child Support Services and Family and Adult Assistance divisions. 

Previously, she served as director of the Child Support Services division, where she developed an engagement model for all levels of staff. Under her leadership, the division employed inclusive decision-making to expand outreach and education for non-custodial parents to help them meet their financial obligations, participate in their children’s lives and contribute to their well- being. 

Prior to that, she served as a child welfare administrator over the Child Protection Section and the BETA Section-integrated paired teams. In her leadership roles and as a prior trainer, she developed and supervised programs that increased collaboration with families and communities to achieve child safety, well-being and permanency. 

Liguori-Oliver has been invited to speak throughout Colorado and at national conferences on multiple issues affecting child welfare and community collaboration, as well as on innovative ways to change agency cultures. She holds both a master’s in administration with a concentration in social work and a bachelor’s in social work from West Chester University in Pennsylvania.

Mimi Scheuermann

Mimi Scheuermann

Mimi Scheuermann joined Denver Human Services in 2017 after serving for nearly 10 years with the Colorado Department of Human Services. As the state's child welfare training manager, she was responsible for trainings offered to caseworkers, supervisors and foster parents. Prior to that, she served as the ongoing child protective services administrator and provided direct, continuous, and as-needed support to all 64 county human services departments in Colorado. She was also responsible for training the Colorado state judicial staff on general casework practice, decision-making, and safety and risk assessments.

At Denver Human Services, Scheuermann leads the protection and prevention programs for vulnerable children, youth, families, and at-risk adults. She holds both master’s and bachelor’s degrees in social work from the University of Wisconsin at Madison.

Katie Smith

Katie Smith

With a career that began in public service, Katie’s experience includes advocating for homeless families, defending juveniles and adults in criminal proceedings, and representing the best interests of children as a guardian ad litem. For the past 18 years, Katie has provided legal counsel and representation to Denver Human Services. She served for 14 years as an attorney and supervisor in the child welfare legal unit, before being promoted in 2015 to Division Director of the Denver Human Services legal section. A graduate of the University of Colorado, Katie earned her juris doctor degree from the University of Denver, Sturm College of Law. Outside of the office, Katie enjoys time with her family and spending time in the great outdoors.

Kat Barker

Kat Barker

Kat joined the Denver Human Services management team in 2016. In her role, she provides strategic HR counsel on employee engagement and leads key initiatives in collaboration with the Office of Human Resources for the City and County of Denver. A proven leader in her field, Kat brings in-depth experience in all aspects of human resources, including leadership capability, organizational development, compensation administration, recruiting and retention, international HR, succession planning and preparing for demanding organizational situations. She has more than 20 years of progressive HR experience in a broad range of industries, including high-tech manufacturing, education, technology, telecom and semi-conductor. She holds a master’s in organizational management from the University of Phoenix, as well as her Senior Human Resources Professional certification.

Katie Smith

Craig Wells

Craig Wells is in his fourth year at Denver Human Services. In his current role as interim director of our marketing and communications team, he leads strategic marketing and communications planning, project management, media relations, and the alignment of our work with the city’s vision and department’s strategic framework. His career spans more than 30 years in media relations and communications. Prior to joining DHS, he served 13 years guiding communications, publications, and digital/online strategy at the State of New Mexico’s Children, Youth and Families Department. Wells spent the first half of his career in the realm of college athletics administration, having served as assistant athletics director for media relations at East Carolina University and, before that, guiding media relations at Western Carolina University, his alma mater. His extensive communications background includes experience as a newspaper reporter, radio producer and personality, TV intern, and web project manager.

 

Human Together

Denver Human Services Strategic Vision Framework

 

Boards & Committees

The Board of Human Services advises the executive director about issues that are core to our vision and values, including our strategic goals, annual budget, and policy and operational priorities.
 

The Denver Welfare Reform Board has the full authority and power to promulgate and adopt any policies, rules, or regulations pertaining to the functions, duties, and responsibilities of Denver Human Services related to welfare reform consistent with state and federal law.
 

 

The Advisory Committee for Housing People Experiencing Homelessness counsels the city on best practices, strategies, and innovations for housing those experiencing homelessness. 
 

The Mill Levy Advisory Council makes recommendations to our executive director on how best to address the needs of Denver residents with intellectual or developmental disabilities.


 
 

 

Together, we’ve got this.

 

Join Our Team

Be a part of the city you love. Explore careers and job opportunities at Denver Human Services.

 
 

Do Business With Us

We contract with individuals, businesses, organizations, and other agencies to provide services and resources for Denver residents.

 
 

Locations and Hours

Learn about our three locations, walk-in services offered, hours of operation, parking info, and more.

 
 

Privacy Notice Policy

Our Notice of Privacy Practices describes how medical and/or personal health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

El Aviso de prácticas de privacidad (PDF) describe cómo la información médica y/o personal de salud sobre usted se puede usar y divulgar y cómo usted puede tener acceso a esta información. Por favor lea con cuidado.


Citywide Colorado Open Records Fee Policy

In order to pay for the cost of staff, custodians of public records within the City and County of Denver may charge for research and retrieval time necessary to respond to requests for records under the Colorado Open Records Act (“CORA”).  Pursuant to C.R.S. §24-72-205(6), staff time may be charged at a rate not to exceed $33.00 per hour.  There shall be no charge for the first hour of time for research and retrieval of records.

To learn more, please review our Citywide Colorado Open Records Fee Policy. To make a CORA records request, email ddhscora@denvergov.org.
 

 

Locations

Main Office, Richard T. Castro Human Services Center
1200 Federal Blvd.
Denver, CO 80204
 

 

Customer Service

720-944-4DHS (4347)

If you need Colorado Relay/TTY services in Denver, please call 711. If you need Spanish-language relay services, please call 800-337-3242.

 

City Assistance

Call 3-1-1

Outside Denver: 720-913-1311
Emergencies: 911
TTY Service: 720-913-8479


 

 

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