Denver Child Support Services believes every child deserves emotional, medical and financial support from both of their parents. Financial commitment by parents, as well as their involvement in their children's lives, is very important for a child’s well being.
Denver Child Support works to ensure children receive the support they need even though they may not live with both of their parents.
We work to help children and their parents by:
Denver Child Support will help you get started with applying for and receiving services such as locating the non-custodial parent, establishing paternity, and establishing a child support or medical support order.
Applying for Denver Child Support Services
If you are not currently receiving TANF (financial assistance from the state), please use this Child Support Application Form/Spanish Child Support Application Form or call Denver Child Support Customer Service at (720) 944-2960 and ask for a NON-TANF Application packet.
Once you have filled out the application, you can call customer service at (720) 944-2960 to request an appointment for an interview. You will bring the application with you when you come to our offices for the interview.
If you come to our offices at 1200 Federal Blvd. in Denver, you will be able to pick up an application and set an appointment for an interview at that time, but you will not be able to drop off your application -- we accept applications only during the interview.
If you are currently receiving TANF and you are a resident of Denver county, you are automatically referred to Denver Child Support. You can contact Denver Child Support Customer Service at (720) 944-2960 or email us at Childsupportservices@denvergov.org to get information about your case.
To help us process your application, you may be asked to provide the following information about the other parent if you know it:
After you apply for services and we have all the necessary information for your case, a Child Support technician will provide locate, establishment, and/or enforcement services.
Establishing a Child Support Order
If there is no previous child support order, a Child Support technician will work to create a child support order through an administrative and negotiating process. If an agreement cannot be reached with the non-custodial parent, the technician will refer the case for a court hearing. The technician will provide information about the hearing at that time if necessary.
Paternity is the legally-established relationship between a father and his child.
Benefits of Establishing Paternity
Paternity can be established by:
Payment amounts are determined by reviewing both parents’ income and following the Colorado Child Support Guidelines. Credit may be given for other child support payments being made, day care expenses, medical insurance premiums for the child(ren), or other factors.
The parent who is ordered to pay child support will send payments to the Family Support Registry (FSR), Colorado’s centralized child support collection unit. The FSR processes payments and distributes funds to the custodial parent.
To receive credit for making a child support payment, the non-custodial parent must make the payment directly to the FSR unless authorized by the court to pay the custodial parent directly.
You may make your payment by check, money order, Western Union, direct withdrawal from a bank account, or wage witholding.
To check if a child support payment has been made or received, please call 303-299-9123 (or toll-free 800-374-6558) or email us at Childsupportservices@denvergov.org.
Send check, money order, and Western Union payments to:
Family Support Registry
PO Box 2171
Denver, CO 80201-2171
Always include your FSR number with or on your payment.
Receiving child support payments
You may choose to receive payments from FSR as direct deposits to a bank account or through an FSR Visa card.
Once a parent has been ordered to pay child support, he or she must make arrangements to make those payments according to the order. Failure to make those arrangements or to continue making payments can result in steps being taken to enforce the child support order through legal or administrative methods.
Failure to pay child support may result in one or more of the following:
If anything changes in your circumstances or other aspects related to your case, do not stop making payments. Contact your Child Support representative to explain the details and find out what steps you should take.
It is very important that we have your most up-to-date address! You must make sure we have your current address. If you have moved recently or are planning to move, please tell us your new address as soon as possible.
We want to help families by making sure that child support orders fit each family’s current circumstances. If there have been changes in either parent's life, child support may need to change, too. You must have an open case with us to request a review, but either parent can make the request.
The amount of child support ordered might be changed if one or more of the following has happened:
Process for changing a Child Support Order
Either parent can request a review of the Child Support Order. To modify an order, we use a “review and adjustment” process. The first step in that process is gathering information from both parents about income and expenses or other financial obligations. We may ask either or both parent(s) to come to our offices during the review process.
We will review all information provided to determine if there is a valid request and if there is, to determine the amount of the payments in the new child support order. Both parents will have the opportunity to provide input during the process.
Your current child support order is still in effect while your request is being reviewed and child support payments must continue to be made until a new order has been approved.
Requesting a Review
Send your request in writing to technician who is handling your case.
Please include the following information as part of your request:
You can complete this Financial Statement (Word document) and include it with your written request for review. If you do not provide this form with your request, we will send you a form for you to complete and send back to us.
You can also complete the Request for Review form on the Colorado Child Support Enforcement web site.
Please contact the technician handling your case if you have specific questions or need additional help with this process.
If you have suggestions, questions or concerns about the Child Support Services program, please email us at ChildSupportServices@denvergov.org.
We are available 8 a.m. - 4:30 p.m., Monday - Friday.
If you are currently paying or receiving child support:
To find out about a Child Support payment that you are waiting for or that you have sent, please call the Family Support Registry (FSR) at (303) 299-9123 (or toll free at 800-374-6558).
It is very important that we have your most up-to-date address! Whether you pay child support or receive child support, you must make sure we have your current address. If you have moved recently or are planning to move, please tell us your new address as soon as possible.
The State of Colorado's Child Support Enforcement web site has extensive information for parents, employers, child support technicians, and partner agencies.
The state has also created the following two booklets to provide guidance for parents:
Child Abuse Hotline
Statewide: 1-844-CO-4-Kids (264-5437)
or in Denver: 720-944-3000
Adult Protection Hotline
DHS Customer Service
Child Support Services
Denver City & County Information