May 11, 2020
Preserving the health and safety of our customers and employees remains our top priority. In line with guidance from the City and County of Denver and Colorado Department of Human Services, all Denver Human Services facilities will remain closed until further notice.
Even as the city is gradually moving from an emergency response phase into one of relief and recovery, it is important for Denver Human Services customers to know that in-person transactions remain unavailable at this time. However, staff will continue to offer critical support and safety services for Denver’s families through online and phone services weekdays from 8 a.m. to 4:30 p.m.
Services and transactions available online through denvergov.org/humanservices or at 720-944-4DHS (4347) include:
o Applying for benefits (food, cash, medical, child care, and general assistance, RTD's LiVE program)
o Reporting changes
o Submitting documents
o Checking benefits status
o Paying child support
o Getting information about rental assistance
o Downloading applications for energy assistance and property tax relief
For new applicants who lack resources to access online applications or have mobility issues, a document runner service is offered to deliver applications and paperwork to your doorstep. This service is available to Denver residents who are first-time applicants needing assistance with food (TANF/SNAP/Medicaid), child care (CCAP), utilities (LEAP), and child support services. To request this service, call 720-944-1520.
Paper applications and secure drop-off boxes are also available at the entrance of each of our locations.
If you suspect child abuse or neglect, call 1-844-CO-4-KIDS (1-844-264-5437). If you suspect the abuse, neglect, or exploitation of an older or at-risk adult in Denver, call us at 720-944-4DHS (4347).