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Colorado has one toll-free phone number to report child abuse and neglect 24/7, 365 days a year. All calls are confidential and will be routed to the county where a child resides.

Professionals such as teachers and medical personnel are required by law to report suspected child maltreatment. DHS is responsible for investigating alleged physical child abuse, alleged sexual child abuse, alleged child neglect and alleged institutional abuse. Families who live in Denver County may make requests for child welfare services by calling the statewide hotline, 1-844-CO-4-KIDS. Our hotline staff are available 24-hours a day, seven days a week, 365 days a year.


Our Mission

  • To protect children
  • To preserve and strengthen families 
  • To promote a safe and permanent home for every child

The Child Welfare Division at DHS works to protect Denver's children and youth from harm by providing services and advocacy while also promoting family stability, respecting diversity and working to strengthen family connections to community resources.

The Child Welfare Division is responsible for investigating reports of physical child abuse, sexual child abuse and child neglect. Our main focus is to identify and address the safety issues that brought the family to our attention. Our goal is to work cooperatively with families and to provide services to keep families together.

Working in collaboration with community partners, as well as the Denver Police Department and Denver Juvenile Court, all allegations of child maltreatment are addressed through services designed specifically to identify and protect victims from further abuse.

DHS works to maintain a child's safely in their own home when possible, and provides temporary out of home placement for the child when they are unable to remain in their home due to safety concerns. When safety concerns result in an out of home placement, DHS works with families to identify relatives or people with kin-like relationships to temporarily care for the child and keep them in their own community. Our goal is to safely reunify children with their parents and create permanent plans for the welfare of every child.

Families involved with our services will receive direct service from a caseworker, combined with services from the community and/or other service providers. Other services we provide include substance abuse and mental health treatment for parents and children, home-based services, and sexual abuse treatment.



Translate This Page

Report Child Abuse by calling 1-800-CO-4-KIDS

Colorado Child Abuse & Neglect Hotline 

To report suspected child abuse and neglect, call1-844-CO-4-Kids

Available 24 hours a day, every day. Don't hesitate to call and get help. Anyone witnessing a child in a life-threatening situation should call 911 immediately.

Additional parenting resources:

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Office Hours (All Locations)
Monday - Friday
8 a.m. - 4:30 p.m.

Customer Service
720-944-4DHS (4347)
If you need Colorado Relay/TTY services in Denver, please call 711.
If you need Spanish-language relay services, please call 800-337-3242.


Denver 311 Help Center
Call 3-1-1
Outside Denver Call (720)913-1311
Emergencies: 911 
TTY Service: 720-913-8479