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Denver Recreation Center Closures

Effective March 16, 2020: In alignment with Public Health Orders, all Denver Recreation Centers are CLOSED until further notice. 
All centers that are meal sites will continue to serve meals during regularly scheduled hours (Mon.-Fri. 3:30-5:30pm).

In addition, all spring programs are cancelled and summer program registration is postponed until further notice. Customers registered for programs will be fully refunded. Please reach out to parksandrecreation@denvergov.org with questions.

Get the latest information on the city’s COVID-19 response.

We apologize for the inconvenience and thank you for your understanding during this time.

Activities & Programs


 

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Activity Registration Information

All Activities, not including Swim Lessons*

Spring 2020 - February 25, 2020

Summer 2020 - May 5, 2020

Fall 2020 - July 28, 2020

Winter 2020-21 - November 4, 2020

Registration opens at 12:00pm on each of the dates above.

Spring 2020
Registration I Opens: February 25, 2020
Session I: March 16, 2020 - April 18, 2020

Registration II Opens: April 21, 2020
Session II: April 27, 2020 - May 23, 2020

Summer 2020
Registration I (Indoor) Opens: May 5, 2020
Session I (Indoor): June 8, 2020 - July 4, 2020

Registration II (Indoor) Opens: June 30, 2020
Session II (Indoor): July 13, 2020 - August 8, 2020

Registration I & II (Outdoor) Opens: May 5, 2020
Session I (Outdoor): June 8, 2020 - June 18, 2020
Session II (Outdoor): June 22, 2020 - July 2, 2020

Registration III & IV (Outdoor) Opens: June 30, 2020
Session III (Outdoor): July 6, 2020 - July 16, 2020
Session IV (Outdoor): July 20, 2020 - July 30, 2020

Fall 2020
Registration I Opens: July 28, 2020
Session I: August 24, 2020 - September 19, 2020

Registration II Opens: September 22, 2020
Session II: September 28, 2020 – October 24, 2020

Registration III Opens: October 27, 2020
Session III: November 2, 2020 – December 3, 2020

Winter 2020-21
Registration I Opens: November 4, 2020
Session I: January 4, 2021 - January 30, 2021

Registration II Opens: February 2, 2021
Session II: February 8, 2021 – March 6, 2021

 

FAQ

Why was this change made?

  • Because Aquatics is a skill-based program, not an age-based program (like Youth Sports, for example), staggered registration helps improve activity registration accuracy, in-water safety and programming equity for all participants.

When can I add activities in later sessions to my “Save for Later” list?

  • There is no change to the timeframe for adding activities to a “Save for Later” list. Participants may add activities from any visible session to their list; however, they must wait until the corresponding open registration date for that session to enroll.

Will this affect the waiting list procedure?

  • No. The waiting list procedure for individual activities will not change. 

Frequently Asked Questions: Online Registration

Answer: Registering for activities is easy!
1. Sign-in to your online account.
2. Click on ‘Activities’ at the top of the account page.
3. Search and select the activity in which you’d like to enroll.
4. Select which participant is enrolling.
5. Answer all required questions and initial all required waivers
6. Review fees and proceed to shopping cart.
7. Review your shopping cart and acknowledge the electronic transaction waiver by clicking the box before proceeding to check out.
8. Enter credit card and billing information or use previously saved information Visa, Mastercard, and Discover/Diners are accepted.
9. Once payment has been approved, your receipt will be displayed, indicating enrollment is complete. A copy of your receipt will be sent via email.

Answer: We recommend using the online activity guide to browse through
all recreation activities—find the guide at denvergov.org/Recreation. You can also browse through activities on our online service center without registering or signing in. Click ‘Activities’ at the top of the webpage to view our offerings. DPR’s online service center can also be found at denvergov.org/Recreation.

Answer: If the activity is full, please add the participant to the ‘Waitlist’.
Staff will contact you if spots become available. You can also check the status of the waitlist by contacting the recreation center where the activity will be held.

Answer: Participants younger than the minimum age listed will need Department approval and must be enrolled by program or recreation center staff—age exceptions cannot be enrolled online. For questions, please contact program or recreation center staff.

Answer: Ensure the browser you are using is Google Chrome (recommended) or Internet Explorer on a laptop/desktop. Safari, Firefox and mobile devices are not fully compatible with DPR’s online service center. Additionally, check that all waivers and questions are completely answered/acknowledged.

Answer: ‘Save for Later’ bookmarks certain activities into one compiled list.
Adding activities to the ‘Save for Later’ list does not guarantee enrollment.
‘Waitlist’ means the activity is full and not accepting additional participants.
If you interested in an activity that is full, add the participant to the waitlist and staff will contact you if spots become available.

Answer: Activity cancellations must be completed by Recreation staff. Email PR_OnlineServiceCenter@denvergov.org or contact the recreation center at least seven (7) days prior to the start date of the activity for a full refund. Other refund policies noted on the receipt may apply.

Refund Policy for programs and activities (excluding outdoor recreation programs):

  • DPR reserves the right to cancel/postpone any program/activity due to inclement weather/low enrollment
  • A full refund will be given if a program/activity is cancelled by DPR
  • Cancellation and full refund permitted up to 7 days prior to start*
  • Cancellation and full refund (credit to DPR customer account only) permitted within 6 days prior to start*
  • No refunds issued after activity/program has started
    • *select activities excepted (noted on receipt)

Refunds may occur via:

  • Credit Card (if same card is used for original purchase)
  • Check (allows up to 4 weeks for processing)
  • DPR customer account (credits forfeited after 1 year)


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Swim Lesson Participants

PLEASE NOTE:

  • Beginning with Spring 2020, swim lesson registrations will be staggered by session. See below for details. 
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Denver Parks & Recreation

Main Office

201 West Colfax Ave, Dept. 601
Denver, CO 80202
(720) 913-1311
ParksandRecreation@denvergov.org
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