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911NOW includes three key tools that will help residents get the assistance and information they need now: SMART911, SWIFT911, and TEXTto911.

As the number of individuals who want to live in Denver increases, so too does the demand on our emergency response system. As our city continues to grow, we must also enhance our response system to meet our residents’ needs in a great way, and that is what 911NOW aims to do.”

Together, these three tools will help Denver’s first responders save time and save lives.

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SMART911 – Be smart about your safety

Over 90% of calls made to 911 come from mobile phones. While mobile phones can be an important public safety tool, they can also create unique challenges for emergency responders.

When you dial 911 from a mobile phone, the 911 call taker has very little information to help you – only your phone number and a very general sense of your location.

Denver’s solution is Smart911.

Learn more...






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SWIFT911 – Reaching the community in seconds

Swift911 is Denver’s high‐speed Emergency Notification System that alerts residents to emergency situations like police activity, severe storm warnings, road closures, water problems and evacuations that are occurring in their area.

You decide how you want to be notified. Alerts can be received via telephone, mobile phone, email and text message. You can add multiple phone numbers and choose the order in which alerts are received – cell phone A 1st, cell phone B 2nd, land line 3rd, etc.

Learn more...






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TEXTto911 – Call if you can, Text if you must

Text911 supports residents who are deaf, hard of hearing or have a speech disability. It can also be used when residents are:

  • Unable to speak as a result of an injury or medical emergency
  • Facing a threatening situation where a voice call could increase the threat or compromise safety
  • In an area where a text message is the only option to request emergency services due to limited coverage
  • In an area where phone lines and cell towers are overwhelmed and only a text can get through to request emergency services

Learn more...


This website is for information only and cannot be used to request help. Please dial 911 if you are experiencing an emergency. 

Learn more about the 911 Communications Center.

Online Services for Citizens

You may file a non-emergency police report using our secure, online reporting system for the types of crimes listed below:

  • Damaged property or vandalism
  • Identity theft
  • Lost property
  • & More

To report an Emergency, dial 9-1-1

You may report traffic accidents on the Colorado State Patrol website.

In addition to TDD and TTY services, deaf and hard of hearing residents can now text or email Denver 911 to report emergency and non-emergency situations occurring in Denver and the metro area.

Text Message: (303) 513-6909


For information about TDD / TTY, visit our special needs services page.

Sign up for email notices about public safety jobs and other opportunties:

Submit information about yourself or other members of your household who have special needs or disabilities to help 911 respond appropriately during an emergency. Your information will remain confidential.

red cross logoLocal businesses can help save lives and prevent over 50,000 deaths nationwide by installing Automated External Defibrillator (AED) units inside their establishments and registering them with 911.


When Should I Call 911?

Only call 911 for the following reasons:

  • To stop a crime
  • To report a fire
  • To save a life

Learn more about what to expect when calling 911. For all other concerns, call our non-emergency line at (720) 913-2000.

What's the non-emergency line?

Call this number to report the following:

  • Any crime to a person not life threatening
  • Burglary to a home not in progress
  • Auto theft not in progress
  • Parking complaints
  • Loud music complaints

The non-emergency number is

(720) 913-2000

1331 Cherokee Street, Room 302
Denver, CO 80204

Additional Contact Info


Department of Public Safety

Phone: 720-913-6020 | Fax: (720) 913-7028
Non-emergencies call: (720) 913-2000

Report a Problem | Ask a Question


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