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2019 Novel Coronavirus (COVID-19)

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The Denver Department of Public Health & Environment (DDPHE), Denver Public Health, and the Colorado Department of Public Health & Environment are closely monitoring the respiratory illness caused by a novel (new) coronavirus.

Get the latest information on city Cancellations, Closures, and Postponed meetings, events, and locations.

Learn how to help in your community through valuable donations and volunteer opportunities.

Get the latest news & media from the city on the Coronavirus and our efforts being made to slow the spread of the virus.


Get information on assistance for Businesses, Employment, Food, Housing, Rent & Utilities, Handwashing Stations, and more.

Learn about how we are handling local Preparation & Coordination, including our Action & Emergency Operations Base Plan.

Get information on current parking regulations during COVID-19 for street, metered, and other parking in the City and County of Denver.


Do business online instead of in person!

Together, the City & County of Denver’s web site at and its digital public platform, PocketGov, offer a range of services that make it possible for people to interact with city government without physically visiting any city buildings or other government locations.

You can easily make dozens of transactions, from paying business taxes to parking tickets, court citations, stormwater bills, and more. 

Find additional opportunities to connect with us online at!

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Getting Information on COVID-19

The best source of information for COVID-19 is the Centers for Disease Control and Prevention website.

There you’ll find detailed information on:

  • What You Should Know
  • How it spreads
  • Symptoms
  • Prevention & treatment
  • Testing
  • Information for communities, schools, and businesses
  • Healthcare professionals
  • Health departments
  • Travel
  • Laboratories

And more.

For information on COVID-19 from the State, visit the Colorado Department of Public Health & Environment; for more localized information, visit Denver Public Health.

Managing Illness and Other Information Related to COVID-19

Call 911 if you are:

  • Having difficulty breathing or are choking
  • Having an allergic reaction
  • Having symptoms of a heart attack or stroke
  • Are experiencing feelings of confusion, dizziness, or are disoriented
  • Having difficulty speaking, walking, or seeing
  • Have sudden severe pain

Do NOT call 911 if you:

  • Want information about COVID-19
  • Need a ride to the doctor's office
  • want to get tested
  • have mild symptoms

To learn more about our 9-1-1 Communications and to sign up for emergency information and notifications in Denver, visit and our emergency services for people with disabilities page.

You can also read more 9-1-1 guidance from the State of Colorado.

If you are feeling ill and think that you might have COVID-19:

  • Manage your symptoms at home the same way you manage other cold symptoms. We want to reduce the risk of transmission, so to the extent possible, people with flu-like symptoms should remain at home.
  • If you need medical care, contact your primary care provider and schedule a visit. Let them know that you are concerned you might have COVID-19.
  • Only contact 911 for emergencies requiring immediate life-saving care and let them know if you are concerned you might have COVID-19.
  • Restrict visits to the hospital emergency room or urgent care - only individuals needing immediate care should visit these facilities. If you must visit an ER or urgent care facility, call ahead and let them know that you are concerned you might have COVID-19.
  • The public health department will contact you if you are a close contact of a possible or confirmed case and will provide guidance on the monitoring process.

There is currently no vaccine to prevent 2019-nCoV infection. The CDC recommends everyday preventive actions to help prevent the spread of respiratory viruses, such as novel coronavirus:

  • Wash your hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

The precautions above are even more important when travelling. It’s also important to be aware of the CDC’s current travel advisories:

  • Avoid all nonessential travel to China, South Korea, Iran, and Italy
  • Take precautions when traveling to avoid contact with sick people or consider canceling nonessential trips to Japan and Hong Kong

  • Clean all “high-touch” surfaces, such as doorknobs, every day. Also, clean any surfaces that may have blood, body fluids, and/or secretions or excretions on them.
  • Cleaning Solutions:
    • Use household disinfectant with a label that says “EPA-approved.”
    • Use a diluted bleach solution - To make a bleach solution, add 1 tablespoon of bleach to 1 quart (4 cups) of water. For a larger supply, add ¼ cup of bleach to 1 gallon (16 cups) of water.

Please Visit The State of Colorado Website for Official Testing Information

When are people tested for COVID-19?

CDC's testing guidance includes three types of people:

  1. Those who have symptoms such as fever OR lower respiratory symptoms (cough or shortness of breath) and have had "close contact" with a confirmed coronavirus patient within 14 days of their first symptoms.
  2. Those who have fever OR lower respiratory symptoms, require hospitalization, and have traveled to areas impacted by the epidemic in the last 14 days.
  3. Patients with fever and severe acute lower respiratory symptoms who require hospitalization and for whom no other diagnosis has been found — such as the flu. No travel or contact exposure is needed.

If your medical provider thinks you may have COVID-19, he or she will contact state or local public health departments for instructions on testing. Public health agencies will make the final decisions about testing for COVID-19 virus. 

If you need to be tested, your doctor will collect a specimen from your nose and throat and send your samples to a public health lab; only public health labs and the CDC are able to test for COVID-19.


Denver Animal Protection’s (DAP) priorities continue to be to work hard to protect the health and safety of our pets, our community, our volunteers, and our staff. We realize the situation with COVID-19 is uncertain, rapidly evolving, and concerning for us all at the moment. We appreciate your continued support and dedication during this time.

Denver Animal Protection defers to the World Small Animal Veterinary Association (WSAVA) about COVID-19 and its possible impact on domestic animals and livestock. The current information is subject to change based on evolving knowledge of the virus. There is no evidence that companion animals can be infected with or spread COVID-19. However, if you become sick with COVID-19 you should restrict contact with pets and other animals.

There is currently no evidence that companion animals could be a source of infection to people. For the latest animal specific information on COVID-19, visit the Centers for Disease Control’s website.

It’s important to know that, to date, there have not been any cases of dogs or cats becoming sick with the new coronavirus, COVID-19. There is also no evidence of people catching the virus from companion animals. However, it’s always a good idea to wash your hands after being around animals, and, as a precaution, if you become sick with COVID-19, you should restrict contact with pets and other animals (just as you do so with other people). This information is subject to change based on evolving knowledge of the virus. For the latest animal specific information on COVID-19, visit the Centers for Disease Control’s website.


Denver Animal Shelter (DAS) will temporarily close for adoptions beginning on Monday, March 16. The shelter is continuing to stay open for returning pets to their owners, as we must reunite lost pets with their families. Vaccination clinics are cancelled through March. We request that anyone who is currently ill or has any known risk factors related to the virus, please do not visit our facilities. We encourage you to return when you are feeling well again or no longer fall into one of these risk categories. DAP is asking the same of staff and volunteers.

Emergency Preparedness Planning for Pets

In addition to preparations typically recommended for any natural disaster threat, individuals with pets should identify family members or friends to care for pets if someone in the household falls ill and is hospitalized. To make a preparedness plan for your pets:

  • Identify a trusted family member or friend to care for your pets if someone in your household becomes ill or is hospitalized.

  • Have crates, food and extra supplies for your pet on hand in case moving them becomes necessary or if the virus spreads in the community and it becomes necessary to reduce social exposure.  

  • Protect pets with current identification, including a collar with current identification tags and a registered microchip. 

  • Keep all animal vaccines up to date in the event boarding becomes necessary.

  • Research potential boarding facilities to utilize in the event boarding your pet becomes necessary.

  • Ensure all medications are documented with dosages and administering instructions. Including the prescription from the prescribing veterinarian is also helpful. 

DAP recommends staying diligent in preparations. By creating a preparedness plan ahead of time, pet owners can do their part to ensure animal service resources do not become overwhelmed and their pets are spared unnecessary stress.&

Lost Pets Need to redeem your lost pet?

Customers are encouraged to still come to DAS to redeem lost pets. 
For Lost Pet services, please call DAP staff at 720-337-1810 or DAP is asking customers to wait in their cars until DAP connects with them via phone. Staff will then handle the majority of the transactions via phone and email .

To redeem a lost pet, follow these steps:

  1. Visit and go to the Lost Pets page to locate you pet’s animal ID number.
  2. Email with the following: 
    • Copy of your driver’s license or photo ID
    • Clear photos, current rabies certificate, and/or previous adoption records as proof of ownership
  3. Call 720-337-1810 once you have completed the above steps. A DAP staff member will assist you with reclaiming your animal.
    • Have a credit or debit card (Visa, Mastercard, Discover) available to pay redemption fees over the phone.
    • At this time, we cannot accept cash or check payment.

Managing Illness in the Shelter

Our team is using effective disinfectant throughout the shelter and all areas are being sanitized daily.

There are hand washing stations and hand sanitizer throughout the shelter. DAS visitors are encouraged to wash their hands or sanitize between touching animals to prevent the spread of any illness.

How the Community Can Help Denver Animal Shelter

Community members who are eager to help offset the potential impact on pets related to COVID-19 are encouraged to:

  1. Share DAP’s Lost Pets web link on social media and NextDoor to help aid DAP in getting lost pets back home to their families:
  2. Support the more than 150 animals at DAS currently by making a monetary donation online: It costs over $30/day to care for a DAS shelter pet, so every bit helps care for Denver’s homeless, and most vulnerable, pets. Unfortunately, DAP is unable to accept in-kind donations are this time.
  3. Extend understanding, compassion, and support to our staff and volunteers. Our staff are working overtime to ensure additional sanitization protocols take place while also continuing our high quality of care for our animals. DAP is repurposing staff to give more attention and enrichment to our pets during this uncertain time. Therefore, wait and response times may be impacted. We appreciate your cooperation and understanding.

The courts and probation department provide important and essential services to the public and we will fully endeavor to maintain normal operations. Below are measures being implemented to address public concern surrounding COVID-19.

The 2nd Judicial District is requesting that you PLEASE DO NOT COME TO THE COURTHOUSES, PROBATION OR PRETRIAL LOCATIONS if any of the following apply:

(1) you have been diagnosed with COVID-19 (“Novel Coronavirus”) and you have not received a subsequent test confirming that you are currently virus-free;

(2) you have been in direct contact with someone who has been diagnosed with COVID-19 within the past fourteen days;

(3) you are experiencing a fever, cough, shortness of breath, or any other respiratory illness symptoms.

If you are represented by an attorney, please contact your attorney to file a request for continuance or to appear by telephone.  If you are not represented by an attorney, please contact the District Court Clerk’s Office at (303) 606-2300.

Probation clients should contact (303) 607-7000.

Pretrial clients should contact (720) 913-8900.

If you are subpoenaed as a witness in a case, please contact the attorney or party issuing the subpoena to explain the circumstances and discuss the options available.  

If you are summoned to report for jury duty, additional information can be located here

Information specific to Denver County Court, Denver Juvenile Court or Denver Probate Court is located below. 

For additional Colorado Judicial Branch updates, you can also follow @CoCourts on Twitter.

Aviso sobre el COVID-19 (“nuevo coronavirus”) y la manera en que operarán los tribunales durante este tiempo: 

Los tribunales y el Departamento de Libertad Condicional proporcionan al público servicios importantes e indispensables y nos esforzaremos por seguir operando como lo hacemos normalmente en la mayor medida de lo posible. A continuación están  las medidas implementadas para responder a las inquietudes del publico con respecto a COVID-19.


(1) recibió un diagnóstico positivo de COVID-19 ("nuevo coronavirus") y no se le ha realizado una prueba posterior que confirme que actualmente ya no lo tiene más; 

(2) estuvo en contacto directo con alguien que recibió un diagnóstico positivo de COVID-19 dentro de los últimos catorce días; 

(3) tiene fiebre, tos, dificultad para respirar o cualquier otro síntoma de enfermedades respiratorias. 

En el caso de tener un abogado, comuníquese con el mismo para presentar una solicitud de aplazamiento o una comparecencia vía telefónica. Si no tiene abogado por favor contacte a la Oficina de la secretaria de Denver al (303) 606-2300.  

Clientes de Libertad Condicional (Probation) deben contactar al (303) 607-7000.

Clientes de los servicios procesales (pretrial services) contacten al (720) 913-8900.

Si se le envió un citatorio judicial para presentarse a fin de cumplir las funciones de servicio de jurado, comuníquese con el encargado del jurado al (720) 337-0600 o email para programar una nueva fecha para cumplir con tales funciones.  Favor de esperar una respuesta en 2-3 días hábiles. Puede encontrar mas información aquí:

Mas informacion detallada acerca del Tribunal del Condado de Denver, Tribunal de menores y Tribunal Sucesario de Denver.

Para mas informacion acerca de las noticias y actualizaciones  del Poder Judicial de Colorado puede seguir @CoCourts en Twitter.

PLEASE TAKE NOTE: Effective Friday, February 7 phone numbers for Denver District and Probate Courts will change as follows:

  • The main number for Denver District Court will change from (720) 865-8301 and become (303) 606-2300.
  • The Denver Probate Court main number will change from  (720) 865-8310 and become (303) 606-2303.
  • For Denver District Court Jury information and reporting instructions, please contact (720) 337-0600.

For additional information, please visit:

***The Denver District Court Self-Help Center offers "Ask a Lawyer" sessions for divorce and custody/allocation of parental responsibilities cases every 1st Thursday of the month from 11:00am to 1:00pm. These are walk-in sessions provided on a first-come, first-served basis, and will last approximately 15 minutes per person. If interested, please check-in in Room 281 at the main counter.***

Denver Health has not tested any inmates for COVID-19, as they have not shown the symptoms required for Denver Health to test them.

Inmate Visitations

The Denver Sheriff Department’s visitations are conducted through video visitations in the lobbies or in-home video visits, so there currently is no physical contact between those in our custody and their visitor(s). DSD is still determining how to move forward with professional visits.


Due to the current public health and safety circumstances, the city must prioritize and effectively deploy city resources to support the city’s coordinated response to COVID-19. Therefore, the Denver Sheriff Department will suspend enforcement of evictions or writs of restitution until further notice.

Intake Protocols

Downtown Detention Center 

In an effort to be proactive, effective March 13, 2020, we have additional protocols for individuals coming into the Denver Sheriff Department’s custody. Depending on how an individual coming into our custody answers the below questions, the person may be placed in an individual cell and evaluated by Denver Health medical staff. Medical staff will make the official decision whether an individual should be tested for COVID-19.

  1. Do you have a fever?
  2. Are you short of breath?
  3. Do you have a cough?

Preventative Measures in Jails

The Denver Sheriff Department is following the infectious disease protocols, which was also utilized recently with the Hepatitis A cases experienced within the jails. In addition, we are working closely with the medical professionals from Denver Health, the Department of Safety, Denver Police and other agencies to identify people who may be at risk and to have them evaluated prior to arriving at the jail. There are also supplementary protocols that are being reviewed at the Downtown Detention Center’s intake area. Additional guidance is being obtained from the Denver Department of Public Health & Environment (DDPHE) and CDC.

More cleaning products such as disinfectant wipes and similar products are being made available to staff and inmates. Staff has access to bleach wipes which can be utilized to clean any area of the jail while under the supervision of a deputy. Cleaning of the intake area at the Downtown Detention Center has been increased to four times a day. Mandatory cleaning of the housing units is increased to three times a day specifically after each meal. The inmates have access to soap and water to wash their hands regularly. Inmates do not have access to hand sanitizer due to the amount of alcohol that is required to kill the COVID-19 virus. Hand sanitizer is also available in all staff areas and lobbies.

Educational posters, flyers and postcards are being utilized in all areas of the Department. An educational PSA will be added to the video visitation calls to educate individuals. Staff has access to an internal training video and a World Health Organization video. There are also pamphlets and numerous emails that the DDPHE has sent to staff.

Additionally, as a precautionary measure due to health concerns impacting our community, we are suspending volunteer services for the immediate future. Services requiring social agency clearance for contract work or paid work through a social agency are also suspended for the immediate future.

Please See Denver Public Schools Official Website for Up To Date Information

Denver Public Schools (DPS) already has solid protocols and guidance in place for managing illness. Denver Department of Public Health & Environment (DDPHE) worked with DPS to get a letter out to all families in February and will continue to provide updates when new information is available.

If illnesses occur, DDPHE and Denver Public Health (DPH) will work closely to investigate and put controls in place at any impacted facilities. DDPHE plans to start visiting all schools this week. We will prioritize the largest schools first.

DDPHE is working with the Colorado Department of Human Services (CDHS) on outreach and child care facilities. DDPHE works with child care facilities under a contract with CDHS and is working with DDPHE to make these determinations.


Public Health Ordinance Realeased! - 3/16/2020
Download the Full Ordinance Document

The Denver Department of Public Health & Environment's (DDPHE) public health investigators will visit all Denver food facilities (3000+), prioritizing facilities with onsite food handling and/or onsite consumption, and those with highest likelihood of customer/environmental surface contact (places like fast food facilities--think of all the surfaces people can touch while waiting in line, ordering, getting beverages, etc.), as well as those with buffets.

Food trucks will receive this information, although they are lower priority due to the fact there is little touching of surfaces by customers during their transaction.

Visits will involve delivering signage that is required to be posted at the facility entrance and in restrooms reminding customers about the importance of washing their hands and not dining out when having symptoms of respiratory illness.

Visits will also provide guidance on restricting ill food handlers and frequently disinfecting high-touch environmental surfaces.

DDPHE will require that this info be posted under 24-16 DRMC. Facilities that fail to comply may be subject to enforcement action under 24-24 DRMC.

If you need any additional 'Wash Your Hands' restaurant posters, you may download print-ready versions provided in the "Download & Share Additional Resources' section of this page.

Hospitals and clinicians are receiving frequent messages from Denver Public Health (DPH)/DDPHE and CDPHE with updated guidance whenever applicable using the Health Action Network (HAN) a method of sharing information about urgent public health incidents with local partners. The HAN provides a robust interoperable platform for the rapid distribution of public health information.

Medical facilities already have disease response plans required under their accreditation and state/federal regulations and are putting control measures in place to prevent the spread of contagious illnesses like flu and COVID-19.

The Denver Department of Public Health & Environment (DDPHE) met with service providers last week. We remain in close contact ensuring the well-being of people experiencing homelessness.

These providers include:

  • Overnight shelters
  • Day shelters
  • Harm reduction centers
  • Street outreach programs
  • Charitable groups and others.

The purpose of these meetings is twofold. DDPHE is providing public health expertise. The service providers are providing information to help us better understand needs. Service providers are part of a broad community who engages daily to the needs of persons experiencing homelessness.

DDPHE continues to provide information, resources, consultation, and support. Our current strategy is much the same as it was for the recent hepatitis A response. Coordination with service providers and the broad community helps to inform our strategies.

To be cautious, we are also exploring additional options, in case sick people cannot be safely assisted in shelters.

DDPHE staff have been conducting disease-control focused inspections and consultations at shelters for the last few years. This is a part of our regular process. Next week we will begin site visits with a specific focus on COVID-19.

Specific efforts to prepare for and support a response to COVID-19 include:

  • Updating maps of available daytime and 24/7 public restrooms and handwashing facilities in the downtown core area
  • Working to get extra portable hand washing stations in public locations where access is challenging
  • Continuing our ongoing work providing inspections and consultative visits in overnight shelters. These will focus on access to and awareness of hygiene and personal protective equipment
  • Supporting shelters in identifying areas where people with symptoms can be distanced from those who are healthy
  • Educating on when masks and other PPE are and are NOT needed. Surgical masks are recommended for people who are experiencing significant coughing and respiratory symptoms. They are NOT needed for those without such symptoms.
  • Supporting shelters and service providers in sourcing supplies like
    • Hand sanitizer
    • Appropriate cleaning and disinfection tools
    • Other resources
  • Equipping the City’s Wellness Winnie and other mobile service providers. This includes:
    • Information
    • Referrals for services/medical treatment
    • Personal hygiene tools
  • Conducting ongoing meetings with service providers and pushing out updated signage, information, and resources
  • Working with other state and federal municipalities and organizations to
    • Identify best practices, lessons learned, and unmet needs
    • Increase mobile outreach efforts and referrals to services
  • Educating service providers and people experiencing homelessness about:
    • Symptoms
    • When to seek medical treatment
    • Resources for medical evaluation and treatment

We are thankful for the strong support our community provides to individuals experiencing homelessness. Working together, we will take every available action to keep people healthy.

Denver Department of Public Health & Environment (DDPHE) will begin phone consultations with facility management and will forgo conducting site visits to reduce the risk that any extra visitors bring to the residents. DDPHE is distributing signage and educational information via email along with orders that include: screening of visitors, limiting visitors, increased monitoring residents’ and staff's health.

What is Personal Protective Equipment?

Personal protective equipment (PPE) is specialized clothing or equipment worn by individuals for their protection and to help prevent the spread of germs between people. PPE includes, but is not limited to: gloves, gowns or aprons, goggles or face shields, facemasks (also called surgical masks), and respirators (such as N95). This full complement of PPE is generally only necessary for medical care providers and first responders who are actively working on symptomatic patients.

The Denver Department of Public Health & Environment (DDPHE) does not recommend that the general public routinely use PPE to prevent the spread of COVID-19, and the Centers for Disease Control and Prevention (CDC) does not recommend that people who are well (not showing symptoms) wear a facemask to protect themselves from respiratory illnesses, including COVID-19, except in special circumstances. Taking these factors into account, the Department of Public Health and Environment is providing the following guidance for persons within shelter settings:

  • Prioritize the use of surgical masks for shelter guests that are coughing.
  • If available, surgical masks can be used as additional protection for shelter staff and other persons assisting with shelter operations. Masks may be reused but should be replaced when damaged.
  • Prior to removing a surgical mask, wash hands thoroughly with soap and hot water.
  • Observe physical distancing, especially when around those experiencing symptoms.
  • For those cleaning within a shelter setting, avoid direct physical contact with body fluids. Use gloves and a bleach solution or other approved disinfectant when cleaning.
  • Volunteers/visitors to shelter facilities should not perform direct care for guests or enter individual rooms of guests.
  • If you deliver food, groceries, or packages, avoid close contact with others.
  • Reduce the risk of the spread of germs by washing hands after touching the exterior of packages.
  • Wash your hands frequently with soap and avoid touching your face.
  • Use standard cleaning practices and supplies frequently on high-touch surfaces.
  • You should not volunteer if you fall into a high-risk category (65 or older, immunocompromised, or pregnant).

Watch Coronavirus Informational Videos

View the videos below for information in
American Sign Language (ASL)

COVID-19: What Do You Need to Know?

Denver Public Health Order


City and County of Denver: COVID-19

Stay At Home Order


'Please Stay At Home Unless Absolutely Necessary' graphic

A Public Health Order is in effect in Denver. This includes a “stay at home” directive for the entire city that will last from March 24 – April 11. Essential activities needed for health and safety are exempt.

We urge everyone to stay at home unless absolutely necessary. We know this is a big ask of our residents and businesses, but it is a necessary step to ensure the health and safety of our community. The city’s enforcement of the Public Health Order will focus on education and sharing information for both residents and businesses. 

COVID-19 resource requests for institutions ONLY

Downloadable Resources

Multilingual Resources

Make a Difference. Be Counted - Census 2020 banner of woman with blue overlay

Census 2020 & COVID-19

There are three ways to respond to the 2020 Census from the comfort of your own home - online, by phone or by returning the paper questionnaire. Just a reminder, the website accepting census responses is live NOW at

  • If you didn’t receive a paper questionnaire in the mail yet and you would prefer to participate using that method, paper questionnaires will be sent to all non-responding households by mid-May.
  • People can get questions answered and respond to the 2020 Census in English and 12 non-English languages by calling phone questionnaire assistance.
  • The Census Bureau has plans in place for if/when a pandemic occurs during census operations - this includes the coronavirus. They will continue to stay up-to-date on the status of the virus and adjust their plans accordingly. See the most recent Census Bureau Statement here.
  • Census data is vital in times of pandemic. You can do your part by completing your Census now at
  • Census questions? Text your questions to 303-622-5881



Colorado’s call line for general questions about COVID-19 provides answers in many languages including English, Spanish (Español), Mandarin (普通话) and more.

303-389-1687 or
1-877-462-2911 (answers in English only)

 If you need medical attention, contact a health care provider.

Keep Calm and Denver On 

How do you... 
Keep Calm and Denver On?

Denver is strong and resilient. We can get through the COVID-19 crisis together by staying calm, practicing social distancing, and taking care of ourselves and one another. How do you Keep Calm and Denver On?

Share your stories & ideas at:


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Media Relations

Ann Cecchine-Williams
Interim Communications Director

Tammy Vigil
Manager of Media Relations


Department of Public Health and Environment

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