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Office of Disability Rights

As one of the most accessible cities, the Denver Office of Disability Rights (DODR) is an integral division of the Agency for Human Rights & Community Partnerships. The Americans with Disabilities Act (ADA) is a federal civil rights law that provides people with disabilities equal access to employment, state and local government programs, goods and services. The Denver Office of Disability Rights coordinates the City and County of Denver’s efforts to ensure compliance with Title II of the Americans with Disabilities Act (ADA). Our role is to ensure that all City services and programs are accessible to people with disabilities.


To request an accommodation for a City-sponsored event, please contact: Denver Office of Disability Rights at DisabilityAccess@denvergov.org.

For questions, concerns and/or complaints related to businesses that are not City government (Title III of the Americans with Disabilities Act), please contact the Department of Justice Information Line at 1-800-514-0301.

For questions, concerns and/or complaints related to other cities and counties outside of Denver, please contact the appropriate local government office or the Department of Justice Information Line at 1-800-514-0301. 

Information

NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), Denver, Colorado, will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment: Denver does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the Americans with Disabilities Act (ADA).

Effective Communication: Denver will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Denver programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: Denver will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all Denver programs, services, and activities. For example, individuals with service animals are welcomed in Denver offices, even where pets are generally prohibited. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a Denver program, service, or activity, should contact the Denver Office of Disability Rights; 201 W. Colfax Avenue, Dept. 1102, Denver, CO 80202; Email: DisabilityAccess@denvergov.org; Fax: 720-913-8470 as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require Denver to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. Complaints that a Denver program, service, or activity is not accessible to persons with disabilities should be directed to Denver Office of Disability Rights; 201 W. Colfax Avenue, Dept. 1102, Denver, CO 80202; Email: DisabilityAccess@denvergov.org; Fax: 720-913-8470.

Denver will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Service Animal Brochure Cover PageRead and/or print our brochure,"Service & Assistance Animals: Guidance for Businesses and Public Entities in Colorado" to learn more information about service and assistance animals. 

Additional frequently asked questions about service animals can be found here: Service Animal FAQs

ADA Grievances
Under Title II of the Americans with Disabilities Act (ADA) the City & County of Denver is required to ensure that our facilities, services and programs are accessible to people with disabilities and in compliance with the ADA.

If you feel that you have not been able to access the City and County of Denver government because of accessibility issues, or have been discriminated against based on your disability, please fill out the ADA Grievance Form and submit to our office. You may email, fax or mail the form back to our office:

Denver Office of Disability Rights
201 W. Colfax Avenue, Dept 1102
Denver, CO 80202
Fax: 720-913-8470 

Any form submitted whether through regular mail or fax must be signed. Your complaint will be investigated and you will be contacted with the results or additional instructions on how to further proceed. This form and process are designed to provide you with the opportunity to quickly and effectively resolve any issue(s) as they relate to the ADA and the City of Denver. For organizations or businesses outside the City’s responsibility please contact the Department of Justice at 1-800-514-0301. 

ADA Complaints
If you want to file a complaint under the American with Disabilities Act, please contact the Department of Justice (DOJ) at 1-800-514-0301 or visit their website.

Click here for the Denver Building Code.

Select the Denver Building Code bar, and Click on Denver Building Code (PDF) (Revised September 2012).

Denver Building Code - Chapter 11 Accessibility – refer to page 104.

Appendix R Colorado Title 9 Article 5 – Standards for Accessible Housing – refer to page 165.

Please note: Applicant/builder must comply with applicable standards identified via the Americans with Disabilities Act (ADA), Fair Housing Act (FHA), American National Standards Institute (ANSI), and City and County of Denver Building Codes and regulations.

Resources

 
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CONTACT US

Aisha Rousseau, Ph.D., CRC – Director
DisabilityAccess@denvergov.org

Juan Pasillas – ADA Building Plans Reviewer

Linda Stolte - Project Inspector

201 West Colfax Avenue,
Dept. 1102 - 2nd Floor
Denver, CO 80202
TTY: (720) 913-8475
Fax: (720) 913-8470
DisabilityAccess@denvergov.org

 

NEED HELP

Denver 311 Help Center Call 3-1-1
Outside Denver Call 720-913-1311
Emergencies: 911 
TTY Service: 720-913-8479