Under Title II of the Americans with Disabilities Act (ADA), the City & County of Denver is required to ensure that our facilities, services, and programs are accessible to people with disabilities and in compliance with the ADA.
If you feel that you have not been able to access the City and County of Denver government because of accessibility issues, or have been discriminated against based on your disability, please provide the details requested below. Your complaint will be investigated and you will be contacted with the results or additional instructions on how to further proceed. This form and process are designed to provide you with the opportunity to quickly and effectively resolve any issue(s) as they relate to the ADA and the City of Denver.
This grievance procedure is solely for facilities, programs, and services owned and/or operated by the City and County of Denver, Colorado.
If your grievance is related to non-City owned businesses (Title III businesses), please contact the U.S. Department of Justice Information Line at 1-800-514-0301 for assistance.
Aisha Rousseau, Ph.D., CRC – Director
Will Flowers - ADA Coordinator
Juan Pasillas - ADA Building Plans Reviewer
Linda Stolte - Project Inspector
201 West Colfax Avenue,
Dept. 1102 - 2nd Floor
Denver, CO 80202
TTY: (720) 913-8475
Fax: (720) 913-8470