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Consumer Financial Protection Division

The Consumer Financial Protection Division is a newly created arm of the Office of Financial Empowerment & Protection to address changes in the federal role of consumer protection by addressing education, prevention, enforcement, policy and supportive services through counseling and navigation for residents of the City and County of Denver.

This program was developed to proactively seize and address the opportunities that exist to expand and better coordinate our current state of consumer protections to provide safeguards for our residents.

With this new Division, we will pioneer the way that the City and County of Denver protects and enhances the lives of all players in the marketplace, including consumers, businesses and employees. This work ultimately fosters stronger, more sustainable and thriving communities.

Victim of Wage Theft? We want to hear from YOU
At this time, the CFPD has launched a Complaint Management System to collect complaints on Wage Theft occurrences with employees working for employers in the City and County of Denver.

Submitting your case to our team starts the process of helping employees recoup lost wages while helping to bring justice to employers practicing unfair and unjust employment behaviors. An online form is available that begins the process for us to serve clients who have been victims of wage theft. This navigation tool will help us understand the situation and context of an employee’s situation with their current/past employer.

Wage Theft Form Submission Process

  1. Complete each question on the form, with as much information as possible.
  2. When all the questions have been answered, you will Submit the form.
  3. Upon submission, a confirmation email will land in your Inbox, confirming that you will be contacted within 48 business hours by a member of the CFPD from the Office of Financial Empowerment & Protection.


Frequently Asked Questions

Your form will be reviewed closely by the CFPD. Each case will vary; the needs will be accessed based on the complainant’s unique situation. You will be contacted within 48 hours by a member of the CFPD from the Office of Financial Empowerment & Protection.

We hope to have a resolution within 60 days, unless your case involves the legal system. This will vary from case to case.

It is our goal to make this request the highest priority; however, due to many circumstances and situations, we are unable to guarantee this result. We will offer other wraparound services that may be helpful to your situation. It is our goal to resolve your case in a timely manner, and that may include the collection of lost wages. 

Contact Us

Ron Ojeda, CFPD

Brandon Gibson, CFPD

CFPD Complaint Line


Location & Hours
Webb Municipal Building, 2nd Floor
201 W. Colfax Avenue, Dept. 1102
Denver, CO 80202

Hours: 8:00 a.m. - 5:00 p.m.


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