Provides standardized and effective training for FEC coaches and service providers, allowing them to help clients resolve financial issues that could be contributing to their need for services.
Under Federal Law deaf people are a protected class, per the Americans with Disabilities Act (ADA). Therefore, they are entitled to effective communication and equal access to all government programs, services, and events (ADA Title II). Effective communication includes the provision of a credentialed/certified sign language interpreter who abides by a Professional Code of Conduct which includes neutrality and confidentiality.
Family members and friends are not to be utilized as interpreters, per Colorado Consumer Protection Act, 6-1-707.
A sign language interpreter or open captioning via CART can be provided upon request with at least three business days’ notice. Contact SignLanguageServices@denvergov.org,
Please give us at least a three (3) business-day notice for scheduling or cancelling a request ** Last minute requests are accepted, however they could result in a lack of interpreter availability.
Jay Salas, Director
Denver 311 Help Center Call 3-1-1
Outside Denver Call 720-913-1311
TTY Service: 720-913-8479