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PEAK DATA SPOTLIGHT: CPD, JANUARY 2018

In January, Community Planning and Development (CPD) maintained a phenomenal 99% customer satisfaction rating and completed 82% of commercial and residential reviews on time. 

 

Performance
Reviews

See reports from Denver's departments/agencies, showing innovation, progress and strategic goals

 

Get Started with Peak Academy

Learn more about Peak Academy - Trainings, Events, Resources  

 
 

ABOUT US

Mayor Michael B. Hancock created the Peak Performance program in 2011 to increase taxpayers' return on their investment in city government.

Peak partners with city departments/agencies to empower employees to improve their work processes through training, coaching and support.

Through 2017, these efforts have saved Denver over $25M, while also dramatically reducing wait times at locations such as the Department of Motor Vehicle, and signing up more than 25,000 users to customized online services like Pocketgov, shifting workload to lower cost channels.

READ THE PEAK ACADEMY BLOG