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Required Courses

 

Updated Required Career Service Training

Effective May 22, 2018, Career Service Rule 5 has been updated to reflect all required training for newly hired employees and new managers. The management track will be required for any employee that promotes from an individual contributor role to management. The required training will now include:

  • Management training within 90 days of promoting into a management role
  • STARS, Workday and Performance Management training as part of probation, and Kronos timekeeping for management as part of probation
  • Additional training required by departments/agencies, Executive Orders and the Denver Revised Municipal Code is part of probationary training

How to Access Your Required Courses

The City and County of Denver’s former learning platform, CityU, was replaced with a new Learning Management System called Workday Learning. Workday Learning provides employees with accessible, modern, mobile-available and relevant learning experiences to support goals and career aspirations, leading to even better service to residents. Workday Learning can be located on employees’ Workday home page as a Learning app indicated by a leaf icon. You will find all required courses in the Required for You section of Worday Learning.

 
Required Courses

As a new employee, you are required to complete the following courses during your probationary period:

 

Acceptable Use Agreement AUA 2018. Required acknowledgement required for all City and County of Denver employees and mangers regarding cyber-security awareness.

Format: Online

Audience: All employees

Active Shooter Awareness CCD. This online course, developed by the Denver Police Department and the Office of Risk Management, explains how all City and County of Denver employees can defend themselves in the event of an active shooter situation. Getting trained is your best defense.

Format: Online

Audience: All employees

Data Privacy. An overview of Executive Order 143 and an introduction into privacy practices.

Format: Online

Audience: All employees

Ethics and Public Accountability.    The ethics training course is required of all elected officials, department heads and employees of the City and County of Denver. This course explains the purpose of Denver’s Code of Ethics, discusses why ethics is important to you and to the Denver city government, explores a process for making ethical decisions and identifies resources for contacting the Board of Ethics. Read more about the Board of Ethics.

Format: Online

Audience: All New Employees

New Employee Orientation. This course introduces employees to the policies, requirements, and benefits of working for the City and County of Denver. It includes instructions on navigating the City University interface, the new employee probationary period, Career Service Rules, and the City’s values. Information includes payroll, holiday schedule, time off, and more.

Format: Online

Audience: All New Employees

Performance Management: Our Collaborative Process. Each year, employees collaborate with their managers to set performance and development goals for the year. On an ongoing basis, employees and managers meet one-on-one to discuss performance and development feedback. Goals should be updated to reflect any changes. Employees and managers meet to hold year-end conversations about performance ratings. 

Format: Online

Audience: All New Employees

Respectful Workplace. This course will make you more aware of the many components that create a respectful workplace. A Respectful Workplace is best nurtured when employees are willing to embrace diversity and inclusion and prevent harassment.

Format: Online

Audience: All employees

STARS Orientation - Denver City Values. This learning experience will introduce City and County of Denver employees to the STARS values first hand. In this dynamic session participants will:

  • Clarify what it means to be a public servant
  • Define the STARS values
  • Explore the impact of STARS values in our workplace
  • Commit to practice the STARS values

Format: Instructor led training

Audience: All new Career Service employees

Employee Workday Training. City employees use Workday to manage their benefits, pay related information, and personal information such as home address, mobile phone numbers, and emergency contacts. The city's financial community uses Workday for financial and procurement business processes such as creating requisitions, paying vendors, and processing journals.  

Format: Online

Audience: All New Employees

 
Required Courses for Supervisors

As a new supervisor, you are required to complete the following courses during your probationary period. If you are promoted to a supervisory position, you are required to complete these courses within 90 days of promoting into the new role:

Career Service Rules. Review of the career service rules for all supervisors. This course provides guidance regarding resources to understand relevant employee laws, statutes, and executive orders that pertain to you and your direct reports at the City and County of Denver.

Format: Online

Audience: Managers and supervisors

Ergonomic Standards 65.6.5. Overview of the City and County of Denver Ergonomic Standard 65.6.5. This overview provides a city wide responsibilities for ergonomic safety to minimize and effectively contain workers ergonomic costs.

Format: Online

Audience: Managers and supervisors

 

Kronos for Managers. Managers and supervisors learn how to navigate the time and attendance system.

Format: Online

Audience: Managers and supervisors

 

Performance Management: Our Collaborative Process. Each year, employees collaborate with their managers to set performance and development goals for the year. On an ongoing basis, employees and managers meet one-on-one to discuss performance and development feedback. Goals should be updated to reflect any changes. Employees and managers meet to hold year-end conversations about performance ratings. 

Format: Online

Audience: All New Employees

Progressive Discipline. Provides and overview of Rule 16 as well as identify grounds for discipline under rule 16-29. Learn about the partnership between managers and Human Resources Professionals (HRPs). Identify employee rights regarding disciplinary actions. Identify the four levels of disciplinary action. Know where to locate the resources available to supervisors when discipline is required.

Format: Online

Audience: Managers and supervisors

Manager Workday Training. City employees use Workday to manage their benefits, pay related information, and personal information such as home address, mobile phone numbers, and emergency contacts. The city's financial community uses Workday for financial and procurement business processes such as creating requisitions, paying vendors, and processing journals. Managers use workday for performance management as well as position management.

Format: Online

Audience: All New Employees

Workers' Compensation Overview. This course explains the basic concepts of Workers’ Compensation and provides guidance for employees and supervisors who encounter or experience work-related injuries.

Format: Online

Audience: Managers and supervisors

 
Additional Required Courses

Additionally, some employees may be required to take:

CCD ADA Awareness Training: A Respectful Workplace. As public servants, city employees work together to make Denver a great place to live, work and play. Part of your responsibility as public servants is to be conduits to the plethora of services, programs and facilities owned and operated by the City and County of Denver.

Just as the types of disabilities can be diverse, so can the various barriers to access ranging from an inaccessible website, a physically inaccessible restroom, the lack of a sign language interpreter for a courtroom procedure, or an individual’s misperception of someone else’s abilities. It’s important to remember as we continue to improve access to the city, that accessibility and accommodations are not gifts or extras for people living with disabilities.

These are necessary steps to provide access to city programs and services to all members of the public, regardless of whether they live with a disability or not.

Format: Online

Audience: All city employees (limited, unlimited and on-call employees)

Defensive Driving. If you drive for work-related purposes, Executive Order No. 3 requires you to complete a defensive driving course at least once every three years. This course covers Executive Orders, Fiscal Accountability Rules and Career Service Rules that establish guidelines for motor vehicle operations by city employees, actions to take if you are involved in an accident, and a defensive driving video.

Format: Online

Audience: All employees 

Immigration Act. Designed to provide Denver City Employees with an overview of the new ordinance and Executive Order 142 with regards to what their responsibilities and obligations related to immigration policies.

Format: Online

Audience: All employees

Contact Us
CityU has been decommissioned. Workday Learning will launch as its replacements on April 29, 2019. Learn more. 
 
Questions? Contact the HR Service Center in SupportNow or call 720.337.HELP.