I receive the error message: An incorrect user name or password was entered. Please try again.
If you have tried again and it still does not work, please check that:
If you still cannot log on, please contact the Controller's Office, Payroll Division. In the email include that you are getting a password error when logging in. Do not send your password but please include the user name you are attempting to use.
I receive an error message about JAVA when I attempt to log in.
Please contact your agency's Technology Services, include in the email or phone call that you had a JAVA error when running Kronos. If you are do not know how to contact your agency's Technology Services, please contact Help.Desk@denvergov.org or call 720 337-HELP.
I receive an administration error when I attempt to log in to Kronos.
Please email PayrollDivision@denvergov.org. Please include in the email that you are receiving an administration error when attempting to log in to Kronos.
Your Workday login information is different from your other city accounts. Be sure you are using your city-issued e-mail address as your username, with your usual password.
If your login page redirects you to the city identity management page, clear your cookies in your browser and try again.