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Image of City and County of Denver building exterior.Commendations and Complaints

Can be filed online (at the link below) or via the web, fax, email, or mail.
The OIM accepts commendations and complaints.  We forward commendations to the officer's chain of command so that both the officer and his/her supervisors are notified, and the commendation is placed in the officer's personnel record.  All complaints that fall within OIM jurisdiction are forwarded to the Internal Affairs Bureau of the Denver Police and/or Sheriff Departments to be assigned to a sergeant for review.  Our office monitors the entire Internal Affairs process in an attempt to ensure that it is handled in a reasonable and appropriate manner.  For a more detailed description of the complaint handling process, please see our  OIM Complaint and Commendation Form Brochure (PDF).

Please note that it is very difficult to conduct a quality investigation when complaints are not filed in a timely manner.  We strongly encourage complainants to file their complaints within 60 days, when possible.  While exceptions can be considered, complaints filed in an untimely manner may be declined for further review (although both Departments will maintain records of untimely complaints for audit purposes and in order to effectively manage personnel).


Contact Us

Denver Post Building
101 W. Colfax Ave. 
Suite 100
Denver, C0 80202 
Phone: 720-913-3306
Fax: 720-913-3305

Denver 311 Help Center

Call 3-1-1
Outside Denver Call (720) 913-1311
Emergencies: 911
TTY Service: 720-913-8479