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Triple Crown Award Winning Law Enforcement Agency

DIAL 911 FOR EMERGENCIES ONLY

NON-EMERGENCY CALLS:
(720) 913-2000

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Inmate Information
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Bonding Office
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And more...

DSD MAILING ADDRESS:
P.O. Box 1108
Denver, CO
80201

dsdinfo@denvergov.org

VISIT AN INMATE

NOT SURE WHERE TO GO? DO AN INMATE SEARCH:

If you are not sure at which facility an inmate is located, do an online inmate search. Then, follow the guidelines below to schedule a visit at either the Denver Detention Center (DDC) or the Denver County Jail (COJL).

Only video visits (no in-person/contact visits) are offered at either location at this time.


SCHEDULE VISITS WITH SECURUS (DDC/COJL):

Visitations are now scheduled through Securus only, whether at the DDC and COJL, and must be scheduled at least 24 hours in advance. If you don’t have the resources to create or update a Securus account, registration kiosks are available in the lobby of either location.

Walk-in visits are only available at the DDC for specific housing units (see below).

Already have a Securus account? Add video visitations to your account.

New to Securus? Set up a new account on the Securus website or on a designated terminal in the visitation at the DDC or COJL.

Need help? If you need assistance navigating the Securus website, please visit the Securus Customer Care page for guidance.


DENVER DETENTION CENTER (DDC) VISITS:

HOW...
To schedule a visit at the DDC, you need to set up an account with Securus (see above). To conduct on-site video visits, you must go to the DDC to use a designated terminal in the visitation lobby.

WHEN...
Scheduled visits take place daily, from 7 am – 10 am, 12 pm – 2 pm, and 6 pm – 9 pm. Inmates are allotted 2 scheduled visits per week, with no more than 1 visit per day.

Some visitors may come in for walk-in visits, as long as the inmate is located in one of the following housing units: 2B, 2C, 2E or 2F. Walk-in visits can be up to 30 minutes long, with one walk-in visit permitted per day, per inmate. 

Walk-in visits are offered during the following times:

  • 7 am - 9 am*
  • 12 pm - 2 pm*
  • 6 pm - 8 pm*

*Walk-in visits end at 9 am, 2 pm, and 8 pm each day. Please arrive accordingly to allow enough time for your visit.

WHERE...
490 W. Colfax Avenue, Denver, CO 80204

NOTE: all visits (scheduled or walk-in) are video visits ONLY (no in-person/contact visits) and have a 30-minute limit.


DENVER COUNTY JAIL (COJL) VISITS:

HOW...
To schedule a visit at the COJL, you need to set up an account with Securus (see above). To conduct on-site video visits, you must go to the COJL to use a designated terminal in the visitation lobby.

WHEN...
Scheduled visits take place on Fridays, Saturdays, and Sundays, from 12 pm – 8:30 pm. Reservations MUST be made for all visits at the Denver County Jail. Inmates are allotted 2 scheduled visits per week, with no more than 1 visit per day.

WHERE:
10500 E. Smith Road, Denver, CO 80239

NOTE: all visits are video visits ONLY (no in-person/contact visits) and have a 30-minute limit.


HOW DO I PREPARE FOR MY VIDEO VISIT (FAQs)?

Bring a valid ID (i.e., not expired) to present at time of check-in. Acceptable forms of ID are:

  • U.S. Driver License or state issued Identification Card
  • Active U.S. Military ID
  • Passport
  • Consulate ID

Be punctual:

  • Arrive 15 minutes prior to your visit to check-in, locate a terminal, and log into the system (you may log into the system for the visit 1 minute prior to the scheduled time).

No rescheduling:

  • Visitation windows are not moveable once scheduled.
  • If you arrive 10 minutes late to a 30-minute visit, only 20 minutes for visitation will remain.

If an inmate misses a visit:

  • If the visit is not cancelled prior to being absent, the inmate will still be charged a visit against their 2 visit per week allotment.

You should know:

  • Visitors may be subject to warrant checks.
  • Any damage to property or other criminal actions will be prosecuted.
  • Use of this video visitation system constitutes consent to recording and monitoring

If you have concerns about your next visit, or questions that aren’t answered here, please call our visitation line at (720) 913-3791


 


VISITATION RULES
 

Familiarize yourself with our visitation guidelines prior to submitting your visit request.

  • Any person who smells of alcohol and/or appears to be intoxicated, or who appears to be on/under the influence of any drugs, shall not be admitted.
  • Any person who does not leave the facility or grounds, when directed to do so by a Denver Deputy Sheriff, will be subject to arrest and charged.
  • No offensive, loud, or disruptive language will be allowed. Unacceptable conduct is cause to immediately terminate the visit and may prevent future visits.
  • All minors/children must be properly supervised by a responsible adult at all times.


DRESS CODE
 

All visitors must be fully dressed in appropriate, conventional clothing, that is not unduly provocative, suggestive, or revealing. Clothing must not resemble inmate attire or present adornments which could be used as a weapon. Visitor clothing standards include:

  • No bare feet
  • No short skirts
  • No swimwear or bikini tops
  • No halter or backless shirts
  • No spaghetti string tops
  • No muscle shirts
  • No see-through material
  • No gang, obscene, profane, drug or alcohol messages on clothing
  • No visible undergarments
  • No wearing hats in the visitor area (religious exception)
  • All shirts must have sleeves and completely cover the chest and shoulder areas
  • Shorts may be worn (mid-thigh length or longer)
  • Sports jerseys may be worn but should be worn over a t-shirt, or longer, if the shoulders are not completely covered

Visit Officers have discretion over the final decision as to what is appropriate for the visitor.