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Committed to being a Triple Crown Award winning law enforcement agency for the City of Denver

Dial 9-1-1 for Emergencies ONLY

Inmate Information
720-913-3600
Available 24/7
911 Non-emergency
720-913-2000
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Visit Reservations
720-913-3791
Bonding Office
720-337-0061
720-337-0062
Impounded Vehicles
(Denver)
720-865-0470
VIN Verification & Certification Appointments
720-865-0479
Report Abandoned Vehicles
720-865-0471
Homeless Voucher Program
720-944-3666
720-337-0121
after hours:
720-337-0400
(Victim Information & Notification Everyday)
Mailing Address
PO Box 1108
Denver, CO 80201

VISIT AN INMATE

On Site Visitation 

When scheduling an on site visitation you must travel to either the Downtown Detention Center or Denver County Jail and conduct the visit from a video visitation terminal. If you are not sure which facility an inmate is located please do an inmate search at this link

Denver County Jail (COJL) - 10500 East Smith Rd., Denver, CO 80239

Visitation requests will now be managed via Securus website. Users can create accounts as well as log in and schedule visits at the Securus website

Whether or not you currently possess a Securus account, you can register for a new account or add video visitation privileges at the Securus website

Missing the required technology? Registration units are available in the lobby, along with assistance if required from the Sheriff Department staff.

COJL Visitation Hours

All video visitations have a 30 minute time limit

Scheduled On-Site (Lobby) Visitation Hours, Fri., Sat., Sun.:

Available to be scheduled online at https://securustech.net

  • 12 - 8:30 p.m.

Downtown Detention Center (DDC) - 490 W. Colfax Ave., Denver, CO 80204

DDC walk-in visits

All video visitations have a 30 minute time limit

The DDC walk-in visits are offered for inmates located in intake housing units (2B, 2C, 2E and 2F). One walk-in visit permitted per day, per inmate. 

Daily Walk-In Visitation Hours:

  • 7 - 9 a.m.*
  • 12 - 2 p.m.*
  • 6 - 8 p.m.*

            *Walk-in visits end at 9 a.m., 2 p.m. and 8 p.m. each day, please arrive                 accordingly to allow enough time for your visit.

DDC Scheduled Visits

Visitation requests will now be managed via Securus website. Users can create accounts as well as log in and schedule visits at the Securus website

Whether or not you currently possess a Securus account, you can register for a new account or add video visitation privileges at the Securus website

Missing the required technology? Registration units are available in the lobby, along with assistance if required from the Sheriff Department staff.

Daily Scheduled On-Site (Lobby)Visitation Hours:

Available to be scheduled online at https://securustech.net

  • 7 - 10 a.m.
  • 12 - 2 p.m.
  • 6 - 9 p.m.

Visitation FAQs

ID's must be presented at time of check-in for video visits. Acceptable forms of ID are:

·   U.S. Driver License or state issued Identification Card

·   Active U.S. Military ID

·   Passport

·   Consulate ID

ID's presented must be valid. (example: not expired)

Inmates are allotted 2 scheduled visits per week, with no more than 1 visit per day.

Punctuality is key.  Please note the following scenarios:

Visitors should arrive 15 minutes prior to their visit to allow ample time for check-in, terminal location, and logging in to the system.  Once settled, a visitor may log into the system for the visit 1 min prior to the visit.

Visitation windows are not moveable once scheduled. Example: If a participant arrives 10 minutes late to their 30 minute visit, they will only have the 20 remaining minutes for visitation.

Should a visitor miss a visit, without canceling, the inmate will still be charged a visit against their 2 visit per week allotment.

o    Visitors may be subject to warrant checks.

o    Any damage to property or other criminal actions will be prosecuted.

o    Use of this video visitation system constitutes consent to this recording and monitoring.

o    Scheduling & Availability: All visitors must schedule visits at least 24 hours prior to the desired visit.

NEED HELP? 

  • If you are struggling with the Securus website, please visit the Securus Customer Care page for guidance. 
  • If you have concerns about your next visit, or need guidance you cannot find online, please call our Visitation Line at  720-913-3791.

 


VISITATION RULES
 

Please familiarize yourself with our visitation guidelines prior to submitting your visit request.

  • Any person who smells of alcohol and/or appears to be intoxicated, or who appears to be on/under the influence of any drugs shall not be admitted.
  • Any person who does not leave the facility or grounds, when directed to do so by a Denver Deputy Sheriff, will be subject to arrest and charged.
  • No offensive, loud or disruptive language will be allowed. unacceptable conduct will cause your visit to be terminated immediately and may prevent future visits.
  • All minor children must be properly supervised by a responsible adult at all times.


Dress Code
All visitors must be fully dressed in appropriate, conventional clothing which is not unduly provocative, suggestive or revealing. Clothing must not resemble inmate attire or present adornments which could be used as a weapon. Visitor clothing standards include:

  • No bare feet
  • No short skirts
  • No swimwear or bikini tops
  • No halter or backless shirts
  • No spaghetti string tops
  • No muscle shirts
  • No see-through material
  • No gang, obscene, drug, alcohol messages or profanity on clothing
  • No visible undergarments
  • No wearing hats in the visitor area (religious exception)
  • All shirts must have sleeves and completely cover the chest and shoulder areas. Shorts may be worn (mid-thigh length or longer). Sports jerseys may be worn but should be worn over a t-shirt, or longer, if the shoulders are not completely covered.

Visit Officers have discretion over the final decision as to what is appropriate for the visitor.