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Transit Amenity Program — Dockless Mobility Vehicle Pilot Permit Program

March 2020: Denver Seeks Licensee for Bike and Scooter Share Program

 March 17, 2020 – Denver’s Department of Transportation & Infrastructure (DOTI) has released its Request for Qualifications (RFQ) for shared micromobility services in Denver. Through a competitive bidding process, a license will replace the current Dockless Mobility Pilot Permit Program. Compared to a permit, a license will help Denver deliver a shared bike/scooter operation with improved coordination and benefits for the city’s residents and visitors to further the goals of Denver’s Mobility Action Plan.  The RFQ was released on March 17, 2020. The new program is anticipated to kick off late summer/early fall 2020 and more information will be provided to the public as it takes shape.

The City and County of Denver is open to innovative ways of providing flexible, affordable, and accessible multi-modal transportation options for all. In support of this goal, DOTI initiated a Dockless Mobility Vehicle Pilot Permit Program through the existing Transit Amenity Program, which permits the placement of amenities at transit stops to encourage the use of public transportation.

This pilot allowed the City to test innovative strategies and technology while assessing whether shared dockless options could help the City achieve its mobility goals — including a reduction of single-occupant vehicle commute trips from 73% to 50% by 2030.

The pilot program launched Summer 2018.Applicants to the program received one-year, revocable permits for operation of:

  • Dockless Vehicles – Bicycles/E-Bicycle
  • Dockless Vehicles – E-scooters/Other Approved Dockless Mobility Vehicles

In late 2019, DOTI made the decision to extend the pilot and allow additional time to formally bid the award of a license for micromobility operations. DOTI monitored the pilot throughout its duration to ensure that all companies with deployed dockless vehicles were appropriately adhering to the terms of their permits, which allowed for operation in the public right of way.

DOTI will continue to monitor the pilot program and permit holders until the new license is granted and operational. Please take our survey to provide feedback on the pilot program to date.

Share your thoughts about Denver's electric scooters and dockless bikes

 
 

 

Dockless Mobility Guidelines for All Users

  • Bicycles and Electric Scooters, whether part of a commercial operation or personally owned, must follow the rules of the road and local laws when in use.
  • Electric scooters are not permitted to be ridden on sidewalks unless actively parking or disembarking.
  • Users must observe and respect all designated “no ride/no parking areas”
  • The current pilot program (through Summer 2020) is permitted through DOTI's existing Transit Amenity Program meaning operators are required to deploy vehicles at transit stops (bus or light rail).
  • All dockless vehicles must be parked in a manner that does not impede pedestrian clear paths or access in the right of way (sidewalk area or street) or block the boarding or departure of transit users per the terms of the permit.

If a scooter or bike is blocking public sidewalk access or is on private property, please contact the operator directly for the fastest removal or adjustment of vehicles. Contact information for each operator is below. The color behind the name corresponds to the primary color of the bike/scooter to help callers identify which operator to contact.Bikes

Scooters

  • Lime (Green): 1-888-LIME-345 or support@limebike.com
  • Bird (black and white): 866-205-2442 or hello@bird.co
  • Lyft (black and purple): 1-877-452-6699
  • Razor (red and black): 833-LASTMILE
  • Spin (orange): 1-888-262-5189

Continue to check back here for any updates to the pilot program as it progresses.

 

Program Updates

Based on rider behavior observed and feedback received through Denver’s Dockless Mobility Pilot Permit Program, DOTI made an ordinance change recommendation to Denver City Council to prohibit electric scooters on sidewalks.

With the change approved in late August, people on scooters now follow the same rules as people on bikes and electric bikes and should ride in the street and in bike lanes. (Please note, electric scooters remain prohibited from riding on the 16th Street Mall.) This change more closely aligns with state law signed in May and provides more consistency in enforcement.

  • Following the introduction of a Dockless Mobility Pilot Program in August 2018, DOTI released this midpoint report-out of data on the pilot program (PDF). 
  • Denver’s Dockless Mobility Pilot Program explores new ways of integrating dockless scooter and e-bike technologies into our transportation network and tests these new innovations for their ability to offer flexible and affordable options that meet Citywide mobility goals like the reduction of single occupancy vehicle use. Read an overview of the program (PDF – Summer 2018)
  • The next step of the  pilot program was announced in February 2019 with a dynamic fleet sizing policy that allows for modest increases, or potential decreases, of dockless fleet sizes, based on vehicle utilization performance measures. Read the policy here (PDF)

Additional Resources

Please fill out the application, print and sign, then submit with other materials by email to pwpermits@denvergov.org along with payment.