Novel Coronavirus (COVID-19) City Preparedness Update
The City and County of Denver is working with local, state, and federal partners to provide accurate information about the Coronavirus (COVID-19) to the public. Help us spread facts, not fear.
Get COVID-19 information on relief support & resources including medical supplies for organizations, opportunities to donate and volunteer, safety information on the virus, and more!
“Stay at Home” Denver – A Public Health Order is in effect in Denver. This includes a “stay at home” directive for the entire city that will last from March 24 – April 30. Essential activities needed for health and safety are exempt.
Read the press release, public health order, and frequently asked questions.
City Building Cashier Services
Building Cashier Services at Wastewater Management Building
(2000 W. 3rd Avenue, Denver, CO 80223) will close starting Wednesday, March 25.
However, our team is still working remotely to assist your billing needs and questions from 7:30 am to 4:00 pm Mon, Tues, Thurs & Friday, and Wednesday 8:30 am to 4:00 pm.
Wastewater refers to any water that has become contaminated by human influence and is broken into two groups: sewage and stormwater, which are managed through separate systems in Denver.
Sewage comes from homes and businesses, commercial properties and public institutions, and is the wastewater generated from bathrooms and kitchens. Sewage runs through the sanitary sewer system and is treated in Denver's sewage treatment facilities through a variety of biological and chemical processes and rendered safe before it's returned to the environment.
Stormwater is generated by water (from storm events or other sources) running across the surface of impervious surfaces, such as streets, sidewalks, parking lots, and roof tops where it picks up contaminants such as oil residue from cars, litter, and debris. Stormwater runs through Denver's storm drain system, where it is naturally treated and the water is reclaimed by the ecosystem.
2000 West 3rd Avenue, Denver, CO 80223
Business Hours: 7:30 am - 4:00 pm
Payments may be made at this address, but we can no longer accept walk-in inquiries about storm or sewer charges or impervious measurements.
We cannot accept payment by phone.