The Wastewater Management Division is part of the City and County of Denver Department of Public Works. The Wastewater Management Division maintains more than 1,500 miles of sanitary sewer and more than 800 miles of storm drainage underground lines and pipes.
The Wastewater Management Division plans, designs, constructs, operates and maintains Denver's sanitary sewer and storm drainage systems. High quality, cost effective service is provided by using a team approach and recognizing that customers and employees are paramount to the Division's success.
The Customer Service Section of WMD is responsible for accurately billing the agency's 160,000 customers for monthly sanitary sewer and storm drainage charges. Sanitary sewer charges are billed in combination with Denver Water. Water and sanitary sewer charges appear on a single monthly bill. Storm drainage charges are billed separately in semi-annual installments, though the fee is calculated annually.
Our goal is to respond to customer inquiries in a prompt, accurate, and professional manner at all times.