The Customer Service section of Wastewater Management is responsible for accurately billing the agency's 160,000 customers for monthly sanitary sewer and annual storm drainage charges.
Sanitary sewer charges are billed in combination with Denver Water. Water and sanitary sewer charges appear on a single monthly bill.
Storm drainage charges are billed separately, calculated annually and billed in semi-annual installments.
Our goal is to respond to customer inquiries in a prompt, accurate, and professional manner at all times.
Emergency Contact Number
Wastewater Management Division
BILLING — sanitary sewer or storm drainage
Request a review of your account
Mail: Wastewater Management Division
Attn: Customer Service
2000 W. 3rd Avenue
Denver, CO 80209
2000 West 3rd Avenue, Denver, CO 80223
Business Hours: 7:30 am - 4:00 pm
Payments may be made at this address, but we can no longer accept walk-in inquiries about storm or sewer charges or impervious measurements.
We cannot accept payment by phone.