Mayor Michael B. Hancock's First Year in Office

“What lies before us is an opportunity to reshape what it means to be a 21st century city – a world-class city where everyone matters. We are accomplishing this by creating a city government that provides the highest quality services at the lowest possible cost, focusing every resource on delivering more opportunities for our kids, safer streets and an economy built to last. That is a smart city.” - Mayor Michael B. Hancock, First State of the City Address

During his first year in office, Mayor Michael B. Hancock and his administration made significant progress toward delivering a world-class city where everyone matters. With a focus on children, jobs and safety, Denver’s 45th Mayor began enacting bold, innovative strategies and smart solutions to keep moving our great city forward. 

Priorities and Accomplishments

Year One priorities:

  • CHILDREN: Increasing opportunities, removing barriers and advancing an education reform agenda for Denver’s children.
  • JOBS: Spurring economic growth and job creation for entrepreneurs, small businesses and large employers, creating the foundation for a sustainable, 21st century economy.
  • SAFETY: Bridging a strong relationship between the public and Denver’s safety departments and strengthening the City’s safety net to protect our most vulnerable residents.
  • EFFICIENCY & CUSTOMER SERVICE: Responsibly managing city finances during the ongoing economic downturn, providing the highest quality customer service at the lowest possible cost.
  • SUSTAINABILITY: Re-energizing the City’s commitment to environmental, economic and social sustainability to make Denver the most livable city in America.
Among the year's top accomplishments:

Increasing opportunities for Denver's Kids
The City is placing a renewed emphasis on Denver’s children through the Denver Education Compact and establishing a Children’s Cabinet, increasing access to the Internet and providing meals to thousands of low-income kids.

Spurring new economic opportunities
Denver’s new international flights to Iceland and Tokyo will generate a combined $158 million economic impact on the region and open Denver to new markets in Europe and Asia.

Making Denver's streets safer
The Denver Police Department has been reorganized to get highly trained police personnel out of the office and back into neighborhoods.  Leadership has been flattened, the rank of division chief has been eliminated, and new commanders who have strong relationships in their districts have been appointed.

Strengthening the safety net
Focusing on children and families hit hardest by the recession, the City has expanded vital services for the homeless and declared it inhumane to leave anyone on the street, paving the way home for our most vulnerable populations.

Transforming city government to provide the highest quality services at the lowest possible cost
The City has improved customer service and made government more efficient and cost-effective through new initiatives like Peak Performance. Starting in 2013, new efficiencies will save $10 million annually.

Championing Innovation
The newly announced U.S. Patent Office will put Denver on the cutting edge and bolster the region’s burgeoning high-tech sectors while fostering local job creation.

New Programs and Initatives

Delivering more opportunity for all Denver’s children
Mayor Hancock announced three new programs launching this fall to support children and young adults from cradle to career
  • A smart student ID – A new program that enhances school ID cards to also serve as library cards and provide free access to city recreation centers. This fall, we will pilot the enhanced cards with 34,000 Denver Public Schools 6th- through 12th-graders.
  • Drop-In Denver – This new web-based resource will give disenfranchised youth online options and support for finishing school.
  • College in the Community – The City will improve access to job training and advanced education by opening up certain recreation centers and libraries to Community College of Denver classes.
Providing 21st Century customer service
The City will save time and resources for its departments, employees and customers by leveraging modern technology.  In his speech, Mayor Hancock launched the “e-Denver” online initiative, offering a new website optimized to provide easy, 24-hour access to city services.


Upcoming online services include:

  • Filing for city permits and licenses;
  • A new application for filing all city taxes; and
  • Easy access to the City’s revenues and expenditures.
Building a diverse economy for the future 

Mayor Hancock pledged to enhance the City’s partnership with small businesses and local companies to help them compete in a global economy. The City will provide a new “Peak Enterprise” toolkit of services originally outlined in the JumpStart 2012 economic development plan.

This new toolkit will:

  • Bring more venture capital and investment to Denver’s innovators and entrepreneurs;
  • Provide a matrix that identifies over 100 lenders and investors that have provided capital to Denver businesses during the past five years;
  • Open a multimillion dollar  fund with micro- and traditional lenders to support local business and community development;
  • Offer an A-to-Z guide to help businesses navigate city paperwork and approvals;
  • Enhance workforce development opportunities for our city’s small businesses; and
  • Improve customer service at our Business Assistance Center. 
Enhancing crime prevention
Mayor Hancock reinforced the importance of having a strong relationship between Denver’s Police Department and the community in order to better prevent crime throughout the City.

Assuring the highest quality resources for Denver’s crime fighters and victims of crime, the Mayor announced the creation of the Rose Andom Domestic Violence Center. This one-stop-shop will provide comprehensive support including:
  • Legal, protective and counseling services;
  • Shelter options;
  • Resources for children and pets; and
  • Medical care.  

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Featured Initiatives

Denver's budget is a financial blueprint that maps the many services the City provides and how those services are funded. Services include police and fire protection, snow removal, street maintenance, recreation programs and parks and libraries. See how you can help fix the budget gap by going here...







After three years of measures to balance the budget, agencies are feeling the effects of putting off needed investments in capital and human resources. We need a new approach to these ongoing challenges. Learn more about Peak Performance


The Denver Education Compact is Mayor Hancock's initiative to create a new and binding agreement requiring the City, Denver Public Schools, higher education and community stakeholders to make specific commitments to improve education throughout Denver. Learn more...

Mayor Hancock has accepted President Obama’s Better Buildings Challenge, committing the City and County of Denver to reduce energy use 20 percent by 2020 across its building portfolio, which totals more than seven million square feet. Learn more about the Better Buildings Denver program...

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