Get Started with Peak Academy

Learn the principles of Lean, and the techniques & strategies for implementing Peak Performance.



What's New

Apr 23 2014 (8 reads)
Earlier this year, our team traveled to Boston to meet with a group of innovation directors and chiefs of staff of the largest 30 cities in the country. During the meeting we noticed something; the Peak Academy was organized differently than most municipalities’ innovation programs.
Mar 13 2014 (102 reads)
Anthony Maestas, DIA, identified savings through unused paint being disposed of unnecessarily at the end of shifts. The paint can be reclaimed by fully cleaning the pipelines, which will lead to annual savings.

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On Day One, Mayor Hancock launched his Peak Performance effort to support his administration's priorities of kids, jobs and safety net for the less fortunate. Instead of outside experts telling city workers how to do their jobs better, the Peak Performance approach invests in Denver's employees by giving them the tools to solve city problems. Through the Peak Performance initiative, city employees have identified inefficiencies and embraced a new culture of  innovation and improvement to eliminate inadequacies and provide the best service possible. Thanks to these employees’ efforts, the City of Denver will save $10 million annually by working to make each and every department operate at Peak Performance.

Our Focus

Agency Strategic Plans

 
 

 
Community
Development
  Fire
Department
  Human
Services
     
Motor
Vehicle 
  Police
Department 
  Public
Library 
          
Development
Services 
  Sheriff
Department 
  Economic
Development 
          
Parks and
Recreation 
  Technology
Services 
  City
Attorney 

 

Performance Reviews, Plans & Budgets

See a glimpse of our city agency performance reviews plans and budgets.


Customer Experience Improvement

A key component of the city’s customer experience priorities is to ensure that the
city is serving the public effectively by streamlining service delivery through customer experience improvement.

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