Special Needs Services | Denver 911

Denver 911 provides Denver residents with special needs and disabilities numerous ways to communicate with 911, as well as a registry that helps ensure police provide appropriate response services during an emergency.

911 services for deaf or hard of hearing

In addition to TDD and TTY services, deaf and hard of hearing residents can now text or email Denver 911 to report emergency and non-emergency situations occurring in Denver and around the metro area.

Text Message: (303) 513-6909

Email: Denver911@denvergov.org

Be sure to text or email the following information:
  • Address or intersection of where help is needed 
  • Information about exactly what his going on
  • Answer all questions about injuries, suspects and other information as requested by 911
  • Be sure to stay online until someone has responded if possible

TDD/TTY

The TDD is an electronic device for text communication with the deaf. The device uses a series of tones which allow users to communicate via a keyboard and telephone interface at 911. The deaf and hard of hearing community is encouraged to maintain a TDD machine to access 911 when a text pager or email is unavailable.

Denver's 911 operators are trained on the use of the TDD and check all 911 hang-ups and “silent” phone calls or “open lines” using both voice and TDD commands to verify if a member of the deaf or hard of hearing community is on the line. 

Online Services for Citizens

You may file a non-emergency police report using our secure, online reporting system for the types of crimes listed below:

  • Damaged property or vandalism
  • Identity theft
  • Lost or stolen check, credit cards, or ATM cards
  • Lost property
  • Theft or larceny
  • Theft or larceny from a vehicle
  • Vandalism to a vehicle

To report an emergency, dial 911.

Sign up to receive cell phone alerts from the new Emergency Notification system used by Denver 911 personnel. This new service will send important messages to residents and businesses within the City and County of Denver in the event of an emergency.

Registry for Special Needs Residents

You may now submit information about yourself, or other members of your household, who have special needs or disabilities in order to help 911 respond appropriately during an emergency. Your information will remain confidential and will give officers advance warning about your circumstance prior to responding. 

This form should not be used to report emergencies. If you have a current emergency, please call 911 immediately. 

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