The Wastewater Management Division maintains more than 1,525 miles of sanitary sewers and 793 miles of storm drainage facilities.
The Wastewater Management Division plans, designs, constructs, operates and maintains Denver's sanitary and storm sewer systems. High quality cost effective service is provided by using a team approach and recognizing that customers and employees are paramount to the Division's success.
The Customer Service section of Wastewater Management is responsible for accurately billing the agency's 155,000 customers for monthly SANITARY SEWER and annual STORM DRAINAGE charges. Sanitary sewer charges are billed in combination with Denver Water; water and sanitary sewer charges appear on a single bill, monthly. Storm drainage charges are billed separately, one time per year.
Our mission is to respond to customer inquiries in a prompt, accurate, and professional manner at all times.